“TAKIN’ CARE OF BUSINESS” WITH GAP ACCESS ILLINOIS STUDENT ASSISTANCE COMMISSION ILLINOIS ASSOCIATION OF STUDENT FINANCIAL AID ADMINISTATOR ANNUAL CONFERENCE April 8 – 10, 2015 Embassy Suites, East Peoria, IL

Administer MAP in GAP Access Student eligibility and payment information is managed and processed via ISAC’s Gift Assistance Programs (GAP) portal, known as GAP Access Student eligibility and payment information is managed and processed via ISAC’s Gift Assistance Programs (GAP) portal, known as GAP Access GAP Access was introduced for the academic year and will eventually be used to administer all ISAC Programs GAP Access was introduced for the academic year and will eventually be used to administer all ISAC Programs It provides a secure authentication process for accessing student data and updated technology for managing student data It provides a secure authentication process for accessing student data and updated technology for managing student data ILASFAA Conference In Concert

Administer MAP in GAP Access The financial aid director at each school is considered the Primary Administrator for GAP Access and is responsible for approving staff access at their institution The financial aid director at each school is considered the Primary Administrator for GAP Access and is responsible for approving staff access at their institution There are two additional levels of system users There are two additional levels of system users School Administrators can add and update access for the school’s GAP Access users School Administrators can add and update access for the school’s GAP Access users School Users can have the ability to view and update program data depending on the access levels given to them by an administrator School Users can have the ability to view and update program data depending on the access levels given to them by an administrator Schools should have a process in place to remove non-active users on a frequent and regular basis Schools should have a process in place to remove non-active users on a frequent and regular basis ILASFAA Conference In Concert

GAP Access Security A 2-step authentication is required to log in to GAP Access A 2-step authentication is required to log in to GAP Access This enhanced security measure was implemented in January 2015 This enhanced security measure was implemented in January 2015 Users will be asked to answer one of the three security questions provided at the time they signed up for access Users will be asked to answer one of the three security questions provided at the time they signed up for access If a user answers all 3 challenge questions incorrectly, the user’s access will be locked and their password will need to be reset If a user answers all 3 challenge questions incorrectly, the user’s access will be locked and their password will need to be reset In order to reset the password, the user must contact a GAP Access Administrator at the school In order to reset the password, the user must contact a GAP Access Administrator at the school ISAC will not be able to reset a password for users at a school ISAC will not be able to reset a password for users at a school ILASFAA Conference In Concert

“TAKIN’ CARE OF BUSINESS” Written by Randy Bachman while a member of “The Guess Who” Written by Randy Bachman while a member of “The Guess Who” Originally a song titled White Collar Worker written about studio recording technicians Originally a song titled White Collar Worker written about studio recording technicians “Takin’ Care of Business” was released in January of 1974 on “Bachman-Turner Overdrive’s” second album “Takin’ Care of Business” was released in January of 1974 on “Bachman-Turner Overdrive’s” second album The song is the victory anthem for the National Basketball Association's Charlotte Hornets The song is the victory anthem for the National Basketball Association's Charlotte Hornets

MAP Payment Processing Payment requests are made via the GAP Access Portal Payment requests are made via the GAP Access Portal Schools may also send payment requests to ISAC via a File Transfer Protocol (FTP) process Schools may also send payment requests to ISAC via a File Transfer Protocol (FTP) process File specifications for FTP processing are available on the Electronic Tools page in the e-Library File specifications for FTP processing are available on the Electronic Tools page in the e-Library Payment is sent to the school on behalf of the student Payment is sent to the school on behalf of the student Payment comes from the State Comptroller’s office Payment comes from the State Comptroller’s office Schools must meet MAP payment claim deadline dates each term, which are typically set at the September Commission Meeting Schools must meet MAP payment claim deadline dates each term, which are typically set at the September Commission Meeting ILASFAA Conference In Concert

Payment Results Summary/ Invoice Detail Reports This is a compilation of four reports generated by ISAC following a school’s payment request. It includes: This is a compilation of four reports generated by ISAC following a school’s payment request. It includes: Payment Results Report Payment Results Report Payment Exception Report (if there were exceptions) Payment Exception Report (if there were exceptions) Payment Results Summary (by term) Payment Results Summary (by term) Payment Results Summary (all terms) Payment Results Summary (all terms) This report should be printed or downloaded each time a payment request is submitted This report should be printed or downloaded each time a payment request is submitted ILASFAA Conference In Concert

NEW! – Dislocated Worker Fields

Eligibility: List Screen – DW Icons Two new icons have been added to assist users in determining which DW students are in Suspense Two new icons have been added to assist users in determining which DW students are in Suspense

DW New Icons The regular question mark -- ? -- identifies a DW student that has missed the regular suspense date but has not missed the DW suspense date The regular question mark -- ? -- identifies a DW student that has missed the regular suspense date but has not missed the DW suspense date This student is in MAP Suspense but not DW Suspense. This student is in MAP Suspense but not DW Suspense. Although the yellow light bulb appears on this record, which usually indicates ineligibility, if this student is confirmed as a DW at the time of the payment request, the payment request will be processed Although the yellow light bulb appears on this record, which usually indicates ineligibility, if this student is confirmed as a DW at the time of the payment request, the payment request will be processed

DW New Icons The enclosed yellow question mark means that a DW student is in DW suspense, meaning that the student has missed both the regular suspense date and the DW suspense date The enclosed yellow question mark means that a DW student is in DW suspense, meaning that the student has missed both the regular suspense date and the DW suspense date Because the student is ineligible based on the information provided, the yellow light bulb is shown along with this icon Because the student is ineligible based on the information provided, the yellow light bulb is shown along with this icon

“MAKE IT EASY ON YOURSELF” Written by famous song writers Burt Bacharach and Hal David Written by famous song writers Burt Bacharach and Hal David Originally demo’ed by then virtually unknown Dionne Warwick Originally demo’ed by then virtually unknown Dionne Warwick Recorded by Jerry Butler in 1962 Recorded by Jerry Butler in 1962 A Top 20 Hit for the UK group The Walker Brothers A Top 20 Hit for the UK group The Walker Brothers The Walker Brothers recording became #1 hit in the UK The Walker Brothers recording became #1 hit in the UK

Filters, Sorts, Columns Use the Student Lookup to get to an individual record. Use the Student Lookup to get to an individual record. Use Filters – Eligible Records Only, Highest Transaction Only, to Lower the records on the list. Use Filters – Eligible Records Only, Highest Transaction Only, to Lower the records on the list. Remove some of the columns to reduce the amount of data presented on the list. Remove some of the columns to reduce the amount of data presented on the list.

File Transfer Protocol (FTP) Allows schools to identify and create payment requests outside of MAP. Allows schools to identify and create payment requests outside of MAP. Use the MAP system to deal with processing exceptions, review reports, etc. Use the MAP system to deal with processing exceptions, review reports, etc. Does require some IT support. Does require some IT support. Calculating awards Calculating awards Creating and password protecting files Creating and password protecting files Transmitting data Transmitting data

ISAC Contact Information School Services Communication Center School Services Communication Center Exclusively for school inquiries Exclusively for school inquiries Phone: Fax: Kim Eck, Training Services Kim Eck, Training Services Phone:

TCB WITH GAP ACCESS QUESTIONS? Thanks for participating today!