2. Fax Server (Unified Message)

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Presentation transcript:

External E-mail Server

2. Fax Server (Unified Message) Built-in Solution Version 1 Ready Your customers leave voice message during your absence or send e-mail or send fax. You can receive all of these messages as e-mail by PC at your desk or by your smart-phone anywhere immediately. Missed call w/o voice message also can be e-mailed. So all messages are unified by e-mail. Mobile Network or WiFi IP Network or Telephone Company Some customer sends e-mail. Office with VM or Fax as attached file Some customer leaves VM or disconnects call without VM. E-mail Server < E-mail example for missed call > Some customer sends fax. Optional card : KX-NS0106 has to be installed to receive fax or send fax. 2

15-1. Fax Server – Receive Version 1 Ready KX-NS1000 receives Fax / VM and sends them by e-mail through E-mail server. KX-NS1000 works as e-mail client. Gmail server is also available for KX-NS1000. Gmail Server Mobile Network or WiFi IP Network or Telephone Company Some customer sends e-mail. Office with VM or Fax as attached file Some customer leaves VM or disconnects call without VM. Approx. 28 pages fax message = 1 minute voice message Some customer sends fax. Hotmail and so on are available from KX-NS1000 version 3. SMTP – STARTTLS is improved. Version 3 New 3

15-2. Fax Server - Receive Version 1 Ready Fax can be received as follows. - Each extension user has two DDI numbers for phone and fax. DDI number for fax is routed to mailbox for extension directly. DDI number for phone is routed to extension and the call is redirected to mailbox by Fwd or Intercept. Mailbox for extension (102:Mike) “Hello this is Mike, please leave voice message or send fax now”. Fwd No Answer Extension (102:Mike) is called. - Customer service works like above two DDI. - Each extension has one DDI number for phone and fax. The call is redirected to mailbox for extension by Fwd or Intercept. One touch key [ T500#6 + Self Ext Number ] is useful to transfer fax to mailbox, when fax call is answered before Fwd or Intercept. T = Transfer 500 = Default VM number - DDI number for company fax is routed to mailbox for operator. Hello this is Panasonic Travel. To contact Mike, press 1, Susan press 2, Tom press 3…. To call phone, press 1. To send fax, press 2. VM and Fax are e-mailed to user. . 

15-3. Fax Server - Send Version 1 Ready You can send fax through KX-NS1000 without printing, when you have to contact your customer by fax. Some your customer may use only fax instead of e-mail. - One KX-NS1000 supports one channel to send or receive fax. Fax data is queued in KX-NS1000 to send fax from KX-NS1000 if channel is occupied. Automatic repeat feature of customers’ fax is useful to send fax to KX-NS1000. - Fax driver for PC is provided by Panasonic. Print out from application such as MS Word. Select Fax number to send. IP Network Telephone Company Office Fax Driver VPN Router “Print-out”. VPN Fax Driver Customer E-mail Server VPN has been already installed usually in order to access to e-mail server.

Error Log to E-mail System Error log (such as SMDR port disconnect) can be e-mailed so that installer can know trouble quickly and automatically. Mobile Network or WiFi IP Network or Office with error log E-mail Server . 

Programming Hint

Programming Hint < Programming Example > - Each extension user has two DDI numbers for phone and fax. - DDI number for company fax is routed to mailbox for operator. .  <KX-NS1000 new feature> Service group of Built-in VM is assigned directly on DDI and DIL table.

Programming Hint By Installer By User / Installer By User / Installer E-mail for missed call is sent to this e-mail address. .  E-mail with VM or Fax is sent to this e-mail address.

Programming Hint or Office By Installer This is informed as e-mail sender (client) for e-mail with VM or Fax. By Installer This is informed as e-mail sender (client) for e-mail of missed call. This is actually setting as SMTP client.. This is e-mail server address for VM and Fax as well as missed call. Mobile Network or WiFi Send E-mail IP Network or Telephone Company .  Office Leave VM with VM or Fax as attached file Send Fax E-mail Server

Programming Hint (Gmail)

Programming Hint - Gmail [WebMC]-[Setup]-[Network Service]-[2.Server Feature]-[6.SMTP] -[Mail sender information] : KX-NS1000 -[Mail address] : kx-ns1000@ns1000.com -[SMTP server for relay] -[SMTP server address] : 74.125.141.109 (SMTP server address of gmail) -[SMTP server Port number] : 587 -[SMTP over TLS] : Enable -[SMTP Authentication] -[SMTP Authentication] : Enable -[User name] : tomas1234 (part of gmail address before "@") -[Password] : xxxxxxxxx (gmail Password) . 

Programming Hint - Gmail -[POP Before SMTP] -[POP before SMTP] : Disable (NS1K Default) -[POP server address] : (Blank) (NS1K Default) -[POP server Port number] : 110 (NS1K Default)) -[User name] : (Blank) (NS1K Default) -[Password] : (Blank) (NS1K Default) -[Mail Receiving] -[SMTP Authentication] : Enable (NS1K Default) -[SMTP over TLS] : Disable (NS1K Default) -[Receive Port number (SMTPs)] : 465 (NS1K Default) -[Receive Port number (SMTP)] : 25 (NS1K Default) . 

Reference

Built-in VM difference from KX-TVM Service group of Built-in VM is assigned directly on DDI and DIL table. - Therefore DDI routing feature is NOT supported. This parameter is used when NS1000 future version supports KX-TVM200. . 

Built-in VM difference from KX-TVM Built-in VM supports hotel mode using Web (Not by command) - Subscriber only listens to messages in the mailbox - Easy recording the greeting message . 

Built-in VM difference from KX-TVM Operation for next message is changed to one step operation by default. TVM Built-VM of NS1000 . 

Built-in VM difference from KX-TVM VM menu for LCD or PC (VMA) is NOT supported. - But VM can be sent to PC by e-mail. - E-mail address to transfer can be assigned using Web by user. Automatic mailbox setup at 2:00AM is NOT supported. - But mailbox can be setup using Web through PBX. Capacity is increased as follows. - Custom Service Menu : 100 → 200 - Service Group : 48 → 64 - Mailbox Group Member : 100 → 200 . 

Thank you !