President William D. Law Uphill Challenge in a Flat World: Moving the Organizational Needle Jesse Coraggio VP, Institutional Effectiveness and Academic Services

UPHILL CHALLENGE IN A FLAT WORLD ABOUT ST. PETERSBURG COLLEGE Florida’s first two-year college (founded in 1927) Comprehensive Community College Mission State’s First Community College authorized to offer baccalaureate degrees (Started in 2001) Multi-campus Institution with no main campus (7 Major Learning Sites) Fall Enrollment: 32,478 (4,479 Baccalaureate) Fall SSH: 273,924 (35,892 Baccalaureate) Degrees and Certificates: 6,669 (1,156 BS/BAS, 4,302 AA/AS, 1,211 Certs and PSAV) 386 Fulltime Faculty Accredited by Southern Association of Colleges and Schools (SACS) WDL

UPHILL CHALLENGE IN A FLAT WORLD WHAT DATA-INFORMED DECISION-MAKING LOOKS LIKE… At-Risk Students Kellie Ziemak Career Specialist Associate Provost Office, Downtown Campus SPC Board of Trustees Meeting Video Link WDL

UPHILL CHALLENGE IN A FLAT WORLD COMMUNICATION IN A FLAT WORLD 7, ,768 WDL

UPHILL CHALLENGE IN A FLAT WORLD ORGANIZATIONAL SILOS WDL

UPHILL CHALLENGE IN A FLAT WORLD ONE TEAM, ONE COLLEGE ‘Create a strategy that has your team working together on projects.’ WDL

UPHILL CHALLENGE IN A FLAT WORLD ONE PROBLEM WDL

UPHILL CHALLENGE IN A FLAT WORLD CREATE A NEW CULTURE 12 Steps to Create a Data-Informed, Values-based Culture WDL

UPHILL CHALLENGE IN A FLAT WORLD 1. START WITH STRATEGIC GUIDING PRINCIPLES The definition of student success is ‘students finish what they start’. If you don’t teach, your job is to help students get to class in the best condition for learning. Access changes self-perception, degrees and certificates change lives. WDL

UPHILL CHALLENGE IN A FLAT WORLD 2. PROVIDE A MISSION FOCUS Cult ure of Inquiry We encourage a data- driven environment that allows for open, honest dialogue about who we are, what we do, and how we continue to improve student success. JTC

UPHILL CHALLENGE IN A FLAT WORLD 3. CREATE A UNIFIED STUDENT EXPERIENCE CollegeExperience.com JTC

UPHILL CHALLENGE IN A FLAT WORLD 3. CREATE A UNIFIED STUDENT EXPERIENCE By the Numbers… JTC

UPHILL CHALLENGE IN A FLAT WORLD 4. MAKE DATA AVAILABLE TO EVERYONE Teach them how to fish Users 25+ Dashboard Reports JTC

UPHILL CHALLENGE IN A FLAT WORLD 4. MAKE DATA AVAILABLE TO EVERYONE Student Behaviors Retention/Graduation Student Success Enrollment JTC

UPHILL CHALLENGE IN A FLAT WORLD 5. EMPOWER FRONT LINE STAFF Shared Ownership JTC

UPHILL CHALLENGE IN A FLAT WORLD 5. EMPOWER FRONT LINE STAFF Ryan Marsh, Student Support Advisor, CL New Student Orientation Annie McGregor, Student Support Advisor, SE Integrated Career & Academic Advising David Wilburn, Student Support Advisor, TS My Learning Plan: John Crane, Student Support Advisor, HEC Early Alert/Student Coaching System Matthew Bodie, Associate Director of Learning Resources, CL Out of Class Support Anamarie Root, Manager, Professional Development, EP Training JTC

UPHILL CHALLENGE IN A FLAT WORLD 5. EMPOWER FRONT LINE STAFF Annie McGregor, Student Support Advisor, SE Integrated Career & Academic Advising Video Link JTC

UPHILL CHALLENGE IN A FLAT WORLD 5. EMPOWER FRONT LINE STAFF John Crane, Student Support Advisor, HEC Early Alert/Student Coaching System Video Link JTC

UPHILL CHALLENGE IN A FLAT WORLD 5. EMPOWER FRONT LINE STAFF Matthew Bodie, Associate Director of Learning Resources, CL Out of Class Support Video Link JTC

UPHILL CHALLENGE IN A FLAT WORLD 5. EMPOWER FRONT LINE STAFF Kellie Ziemak WAS Career Specialist NOW Student Services Project Coordinator Heather Disler WAS Associate Director of Learning Resources NOW Associate Provost (Interim) Eric Carver WAS Lead Faculty Associate NOW Provost (interim) Keron Jean-Baptiste WAS Student Support Advisor NOW Associate Provost Weekly Webinar Cohort WDL

UPHILL CHALLENGE IN A FLAT WORLD 6. MAKE SURE YOUR MONEY FOLLOWS YOUR VALUES WDL

UPHILL CHALLENGE IN A FLAT WORLD 7. BE COLLABORATIVE AND TRANSPARENT Annual Strategic Board Workshops and Strategic Budgeting Process WDL

UPHILL CHALLENGE IN A FLAT WORLD 7. BE COLLABORATIVE AND TRANSPARENT Regular Board Updates on Student Success JTC

UPHILL CHALLENGE IN A FLAT WORLD Pulse BI Financials 7. BE COLLABORATIVE AND TRANSPARENT JTC

UPHILL CHALLENGE IN A FLAT WORLD 8. PROVIDE ON-GOING TRAINING ON NEW AND EXISTING INITIATIVES Extensive Staff Training Plans 50,980 Staff Training Hours Since June ,864 Staff Training Hours in 2015 WDL

UPHILL CHALLENGE IN A FLAT WORLD 9. DEVELOP THE NEXT GENERATION Leadership SPC and Delta Academy WDL

UPHILL CHALLENGE IN A FLAT WORLD 10. ENCOURAGE INNOVATION Video Link JTC

Smart Start UPHILL CHALLENGE IN A FLAT WORLD 10. ENCOURAGE INNOVATION Capstone Courses, Internships, Work Experiences, Interview Skills, Resume Writing Identifiable Milestones for Students – 15 Credit Hours, 30 Credit Hours, 45 Credit hours Easy ‘on and off’ ramps for students – Embedded Certificates (Stackable Credentials) and Industry Certifications Wrap Around Support Services for Students – Out of Class Support, Early Alerts, Career Support Recommended Linear Course Pathways for Students Five Session Orientation for all new to SPC students 15 CHs 30 CHs 45 CHs 60 CHs Finish Strong JTC

UPHILL CHALLENGE IN A FLAT WORLD 11. INVOLVE OTHERS IN THE CONVERSATION June 5, 2015 St. Petersburg, FL Leveraging Meta-Majors to Accelerate Student Success 2015 Academic Pathways Summit JTC

UPHILL CHALLENGE IN A FLAT WORLD 11. INVOLVE OTHERS IN THE CONVERSATION October 28-30, 2015 St. Petersburg, FL Join institutions as they share their transformational data strategies and best practices. JTC

UPHILL CHALLENGE IN A FLAT WORLD 12. KEEP FORGING AHEAD JTC

UPHILL CHALLENGE IN A FLAT WORLD QUESTIONS?