Job stress and its Management General Awareness What is Stress ? Types of Stresses Individuals Stress origins & body systems Adaptation Syndrome Symptoms BINSHA DENNIS

???  Mrs. Smitha, an in-charge nurse of oncology ward, having finished her duty reached home complaining of uneasiness, irritability and lack of interest in daily work.

General Awareness  What is Stress ?  Types  Causes  Symptoms  Management General Awareness What is Stress ? Types of Stresses Individuals Stress origins & body systems Adaptation Syndrome Symptoms

Stress feelings  Worry  Tense  Tired  Frightened  Elated  Depressed  Anxious  Anger

Stress and its types  Stress is the “wear and tear" of our minds and bodies, experience as we attempt to cope with our continually changing environment  TYPES OF STRESS External Internal

External stressors  Physical Environment  Social Interaction  Organizational  Major Life Events  Daily Hassles

Physical environment  Noise  Bright Lights  Heat  Confined Spaces

Social interaction Rudeness Bossiness Aggressiveness by others Bullying

Organizational Rules Regulations “Red - Tape” Deadlines

Major life events Birth Death Lost job Promotion Marital status change

Daily hassles Commuting Misplaced keys Mechanical breakdowns

Internal stressors Lifestyle choices Negative self – talk Mind traps Personality traits

Life style choices Caffeine Lack of sleep Overloaded schedule

Negative self talk Pessimistic thinking Self criticism Over analyzing

Mind traps Unrealistic expectations Taking things personally Exaggeration Rigid thinking

Personality traits  Perfectionists  Workaholics

Kinds of stress  Negative stress  Positive stress

The individual  Everyone is different, with unique perceptions of, and reactions to, events.  There is no single level of stress that is optimal for all people.  Some are more sensitive owing to experiences in childhood, the influence of teachers, parents and religion etc.

Symptoms of stress  Physical symptoms  Mental symptoms  Behavioral symptoms  Emotional symptoms

Physical symptoms Sleep pattern changes Fatigue Digestion changes Loss of sexual drive Aches and pains Infections Indigestion Dizziness Sweating & trembling Breathlessness Palpitations

Mental symptoms  Lack of concentration  Memory lapses  Difficulty in making decisions  Confusion  Disorientation

Behavioral symptoms  Appetite changes - too much or too little  Increased intake of alcohol & other drugs  Increased smoking  Restlessness  Fidgeting  Nail biting

Emotional symptoms  Bouts of depression  Impatience  Tearfulness  Deterioration of personal hygiene and appearance

Stress related illness  Stress is not the same as ill-health, but has been related to such illnesses as; Cardiovascular disease Immune system disease Asthma Diabetes

Effect of stress on health  Digestive disorders Ulcers  Skin complaints – psoriasis  Headaches and migraines  Pre-menstrual syndrome  Depression

Stress control  ABC STRATEGY  A = AWARENESS  What causes you stress?  How do you react?

ABC strategy  B = BALANCE  There is a fine line between positive / negative stress  How much can you cope with before it becomes negative ?

ABC strategy  C = CONTROL  What can you do to help yourself combat the negative effects of stress ?

Management of job stress

Change your thinking - Reframing  Re-framing is a technique to change the way you look at things in order to feel better about them.

Time management tips  Create a balanced schedule  Don’t over commit yourself  Start the work early  Plan regular break

Task management tips  Prioritize tasks  Break projects in to small steps  Delegate responsibility

Change your life style  Diet  Smoking & Alcohol  Exercise  Sleep  Leisure  Relaxation

Emotional intelligence  Self awareness  Self management  Social awareness

Eliminate self defeating behaviors  Resist perfectionism  Clean up your act  Flip your negative thoughts

Find ways to dispel stress  Get time away  Talk it out  Cultivate allies at work  Find humor at work

What the managers can do??  Improve communication  Consult your employees  Offer incentives and rewards  Cultivate friendly social climate

What is life without stress? but don’t forget …