Software Accessories NBX Desktop Call Assistant Software Accessories Desktop Call Assistant (DCA) Personal inbound and outbound call logs with caller.

Slides:



Advertisements
Similar presentations
Aspire Vertical Markets Executive Suite Solution.
Advertisements

UNIVERGE® SV8100 Desktop Suites
Unified Communications (UC) Quick Reference Guide USING YOUR UC CLIENT This guide is designed to provide you with a quick overview of the Unified Communications.
Click on the rectangle on the lower right-hand side of the screen. This will quickly clear your desktop.
Copyright© 2002 Avaya Inc. All rights reserved Avaya IP Office Phone Manager Lite/Pro/VoIP Philippe du Fou Last updated: 6 th July 2004.
USING RAZORLINE’S WEB PORTAL
IP Communications Training Getting to Know Your Phone 1.Phone Screen 2.Phone Model 3.Soft Key Buttons 4.Navigation Button 5.Applications Menu Button.
Microsoft ® Lync ™ 2010 Polycom CX600 Device Training.
Basic Features Voic message indicator
INSIGHT TOTAL TECHNOLOGY SOLUTIONS Cisco 7900 Series Phone and Voic Training Dole Fresh Vegetables.
MXIE overview 5/4/ Update1. MXIE Media Exchange Interface for End Users 5/4/ Update2.
Hosted Voice Product Training
Copyright © Blue-Wireless Pty Ltd 2005 SoftBX MS Outlook™ SoftPhone & Operator Training for Installation & Setup/User Guide.
Ozeki Informatics Ltd. | | info.ozekiphone.com | Ozeki Informatics Ltd. | | +36.
Samsung Electronics. Co. Ltd Network Division Internet Infra Team.
Assistant Outlook Tool Bar
Microsoft ® Lync ™ 2010 Review IM/Presence Basics.
CTI = Computer Telephony Integration
The net.Console User Manual net.Console 3.5 User Guide.
Engineering Passion – Innovative Results Coleman Technologies 2009 Engineering ForumUnified Contact Center Enterprise Coleman Technologies Unified Contact.
Please Dial in, class will begin shortly
CALLAgent DIALABS CallAGENT is a PSTN based Softphone which acts as a Single Line Auto Dialer Answering Machine Virtual Receptionist.
Executive Assistant Quick Guide. Search The Search drop-down list enables you to search for a previously-searched user or contact directly, or specify.
1 Please press the F5 key on your PC to begin the presentation Press the space bar or arrow keys to advance IT Support Center or
PHONTAGE. 2/13 Always Surpassing Customers Expectations Introduction ▪ Definition Softphone for PC Abbreviation of “Phone advantage” Compatibility with.
Aspire Vertical Markets Restaurant Solution. Aspire Telephone designed to function in tight areas - Wall mounting plate built-in - Tilting display to.
Polycom 601/650 IP Phone Quick Reference Guide SURVIVABILITY MODE
1. CLICK “CONTACTS” (BOTTOM LEFT CORNER OF SCREEN) 2. SELECT “NEW CONTACT GROUP”
Samsung Electronics Co., Ltd.IAP R&D Group CTI Part1 Introduction to Samsung CTI Nov. 19, 2002 Sang Hee Lee.
Introducing The IP550 IP Telephone. What to expect from your new IPitomy IP telephone system The IPitomy system has many of the same features of traditional.
Complement Attendant Software Improving First Impressions.
SIP APP FEST — Zultys Patrick Ferriter Director of Product Marketing Zultys Technologies.
At the Workforce Development and Continuing Education Student Menu select Register for Noncredit course(s) under Registration.
1 of 5 This document is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS DOCUMENT. © 2007 Microsoft Corporation.
Introduction to Your OUSD and other district technology applications Leah Jensen, Instructional Technologist (510) (office), (510)
These steps will guide you through installing the pcAnywhere Host software so that we can remote control your PC from NZ! Once installed, it will only.
ShoreTel IP 480 Phone Training
Associate ® Administration An Associate administrator has the ability to change the parameters for both the author and for the typist. There can be enterprise.
SNG via Webinar. Where’s Webinar??  Double click Aflac 2000 folder  Highlight “SNGWebCommunicator”  Right Click and “Send To - Desktop”
Proprietary & Confidential. Distribution without approval prohibited. Copyright © Zultys, Inc All rights reserved. ZIP 3x Series Quick Reference.
© 2005 Avaya Inc. All rights reserved. Avaya – Proprietary & Confidential. For Internal Use Only. CTI Adapter for Salesforce.com Overview Emerging Products.
Introducing The IPitomy IP320, IP330 & IP410 IP Telephones IP410 2/3 Call/Line Keys 4 Call/Line Keys 3 rd Call Key IP330 IP320, IP330* * IP330 is exactly.
© 2015 CenturyLink. All Rights Reserved. The CenturyLink mark, pathways logo and certain CenturyLink product names are the property of CenturyLink.
MiCollab 7.0 Desktop Client
Cisco 7900 Series End User Phone Training Instructor: A.J. Deardorff 1.
Harvard Phone Harvard Phone Account Jabber for Windows.
Alan Baker April 7, The magicJack. Alan Baker April 7, The magicJack ● What is it? ● Demo 1 – receive a call ● What's included? ● Features.
Harvard Phone Harvard Phone Account Jabber for Mac.
& FAX function in LRP For Agents Internal Circulation Only Presentation by: ESL Process Engineering Team.
FINESSE AGENT DESKTOP TRAINING.
Skype for Business Cloud PBX User guide
Welcome to Customer Interaction Center (CIC) Client and Phone Training
Cisco Call Manager Attendant Console
Net.Console 3.8 User Guide
HOW TO SET UP A USER ON MOJO
Introducing The IP550 IP Telephone
- “Click to Call” - Screen Pop - Outbound Campaign Management … embedded in Microsoft Dynamics CRM
How to use skype!
Siebel CTI Program Functionality & SOP.
Hosted Voice / Unity Desktop
Office 365 Phone system Features
The Hong Kong University of Science and Technology
Changing Number of Rings Before Voic Is Answered Manually change the number of rings before voic is answered. To login to your Webportal go.
AGFEO einfach | perfekt | kommunizieren
Connect Client Training
Welcome Laura Bendixen Brooke Boice
The NextConnect CRM Integration Tool
Presentation transcript:

Software Accessories NBX Desktop Call Assistant

Software Accessories Desktop Call Assistant (DCA) Personal inbound and outbound call logs with caller ID (if provided) Call timer for each call log entry Missed call icon Point and click dialing to any phone in the system’s user directory Drag and drop phone numbers from anywhere on-screen Personal address book for customization Automatically launches with Windows startup Win 98/ME/NT/2000/XP compatible

Software Accessories DCA Main Menu One-touch access –System directory –Personal address book –Call logs –NBX user admin - NetSet –Preferences and help Voice Mail Access –Launch NetSet Login Listen

Software Accessories Called Party Answers… Hello! Ring... Logical connection between phone & PC allows for CTI without expensive Third-Party Adjuncts DCA Outgoing Call CO Open Contact Record Outgoing call

Software Accessories DCA Outbound Call (continued) Highlight choice and click Menu appears from system tray Manage multiple calls

Software Accessories DCA Drag & Drop Dialing 1.Highlight a number 2.Drag 3.Drop on phone icon 4.DCA does the rest

Software Accessories Ring... Acme Corporation (978) Caller ID DCA Incoming Call Logical connection between phone & PC allows for CTI without expensive Third-Party Adjuncts CO Acme Corp gives you a call Click to answer Caller ID & TAPI support force a screen-pop showing Incoming Caller Contact Record

Software Accessories DCA Inbound Call (continued) In the system tray –Unobtrusive –Click to answer Larger dialog box –Easy to view –Call control at the ready –Add new callers to your address book OR Red = Missed Call

Software Accessories DCA Incoming & Outgoing Call Logs Per call timer Includes Caller ID (if available) Point & click redial Add callers to your personal address book Per call timer

Software Accessories DCA Personal Address Book Add new users Add users from incoming calls Multiple numbers per user Search personal and/or system directory

Software Accessories DCA Personal Preferences