Office Business Applications Unlocking the Business Value of IT Gurprit Singh Director, Emerging Technologies Microsoft Corporation

Sources of Business Performance

The Work of Business Create Lead Create Lead Qualified? Retire Lead Retire Lead Create Oppt’y Create Oppt’y Create Quote Create Quote Closed? Complete Sale Complete Sale Create Invoice CRM ERP

“Real World” Information Work Get specs from customer Validate specs with Tech Sales Estimate custom design Cost out the solution Decide discount strategy Assemble proposed response Approve proposed response Unstructured

LOB Apps The Results Gap

LOB Apps A New Breed of Application OfficeBusinessApplications

Office Business Applications Greater than the Sum of the Parts + Real world + Implicit + Unstructured + Collaborative + Ad hoc + Dynamic + = Idealized Explicit Structured Transactional Formal Rigid OBA Process & Practice

Secured, Well-Managed Infrastructure The 2007 Office system A platform built to bridge the results gap Office Business Application Services

10 LOB Apps, data warehouse, trading partners, etc The 2007 Microsoft Office System Critical Mass as a Solutions Platform Tools SharePoint Designer Visual Stuidio Tools for Office Tools SharePoint Designer Visual Stuidio Tools for Office BizTalk Adaptors XML Web services 2007 Office system clients Office SharePoint Server 2007 Office Business Applications Microsoft Office System Dynamics SAP Content Management Unified Communication & Collaboration Business Intelligence Exchange Server 2007 Office Communications Server 2007 Web Services / BizTalk Adaptor Packs Search Workflow Business Data Catalog Website & Security Framework Open XML File FormatsExtensible User Interface Siebel LOB Dynamics Duet ISV OBAs Custom OBAs

Tools for any skill level

Customer Examples Consolidated 90 acquisitions, 150 systems to SAP/Microsoft All SAP interactions via SharePoint Sub two year payback for entire consolidation Acquisition spree; 50+ disparate financial systems Workflow integrated via SharePoint Deployed in 6 weeks to 1800 employees by 3 people Office 2007 solution; from initial discovery through trials 300+ research projects with $2m+ labor costs per Faster R&D cycles, cost reduction, project/portfolio mgt Leading German Internet and multimedia company Next Generation Purchasing Desktop (NGPD) integrated with Office Easy access to decision making information and purchasing actions Office 2007 solution to manage “formula” changes Touches manufacturing, supply chain, packaging, et al. Consistency, accuracy, speed, protect proprietary info Worldwide power & control systems specialist with leading brands Engineering project collaboration tools via partner extranet Better management of document creation & review processes

ISV Opportunity Panorama Oracle Siebel Fractal Edge Hummingbird

Industry Consensus “ We thought people would use our portal, but now we realize they want to use SAP in their own interface. People will prefer to retain their current user experience. People love Office. You can connect SAP [to Office] so they don't need to leave their comfort zone.“ -- Shai Agassi, President, SAP Product & Technology Group “ It is important to simplify and improve the user experience associated with enterprise applications interaction. Specifically, today most enterprise applications have Web- based user interfaces, but knowledge workers often find that these user interaction models are less intuitive to use and interfere with their daily work in Microsoft Office.“

Analyst Comments Developers, Get Ready: 2007 Microsoft Office is A Serious Application Platform 2007 Office system as a business platform SharePoint: everyman’s enterprise everything? Major Analyst Firm: The most significant release of office in 10 years and probably the most significant release ever.

Office Business Applications Unlocking the Business Value of IT Key benefits Unlock value of existing assets Bridge structured and unstructured worlds; business process and business practice Flexibility to adapt and respond to change Opportunity to impact business performance on par with impact on personal productivity

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