Participative Management and Leading Teams Chapter Eight Participative Management and Leading Teams

The Continuum of Participation Organizational Structure Traditional organization Team-based organization Occasional use of teams and employee participation High management Control – No employee Participation Total delegation High employee Participation Management Control

Criteria for Use of Participation When the task is complex and quality is important When follower commitment is needed When there is time When the leader and follower are ready When the leader and followers can easily interact

Benefits of Participation Development of followers Better decisions on complex tasks Increase in follower motivation and commitment through empowerment

Guidelines for Good Delegation Delegate pleasant and unpleasant tasks Clarify goals and expectations Delegate authority along with responsibility Provide support Monitor and provide feedback Delegate to different followers

Excuses for Not Delegating My followers are not ready They do not not have the skills I am uncomfortable delegating my tasks I can do the job quicker myself My followers are too busy I am responsible for my followers mistakes My own manager may think I am not working hard enough

Characteristics of (Good) Teams Members are fully committed to common goals they develop Members are mutually accountable to one another Members trust one another Collaborative culture Shared leadership based on facilitation Synergy

Self-Managed Teams Power to manage their own work Members with different expertise and experience No outside manager/leader Power to implement team decisions Coordination with other teams Internal leadership based on facilitation

Elements of Self-Leadership Developing positive and motivating thought patterns Personal goal setting Observation and self-evaluation Self-reinforcement control and monitoring

Team Leadership Roles Team Leader Help team develop implementation plan Continue to do real work Obtain necessary training Team Leader Clarify the team’s boundaries Observe from a distance Counsel and encourage team members Help team define its goals and tasks Assess team skills Manage conflicts and relationships