& ASSOCIATES © 2009 Get Involved: Powered By Your Library, A California State Library Initiative for Mapping the Initiative

& ASSOCIATES © 2009 Capacity Building Understanding Boomers Assessment Building the Case Using Critical Intervention Points Mapping the Initiative Creating Opportunities Designing Powerful Engagement Cultivation and Networking Interviewing and Vetting Agreement & Support Creating the Collaboration Nurturing the Relationship Steps to Volunteer Engagement

& ASSOCIATES © 2009 Two hours per pilot team One now One six weeks from now Work plan Implementation steps Sharing what you learn Team or individual Team Coaching

& ASSOCIATES © 2009 Learning Objectives 1 Incorporate ideas from across this Community of Practice into your pilot work 2 Create a work plan for your pilot 3 Design position descriptions to support your work plan

& ASSOCIATES © 2009 What did you learn?What surprised you? Where are the opportunities for your library? Needs Assessment

& ASSOCIATES © 2009 Critical Intervention Points An element of behavior, policy, or process that presents an opportunity to be affected through strategic volunteer engagement and that, if successfully implemented, makes significant change for a positive result. Organizations that are highly effective in the engagement of volunteers consistently display a high degree of shared leadership. Merrill & Associates, 1996 Flickr: Byrnesyliam

& ASSOCIATES © 2009 Flickr: Stephen Dyrgas Critical Intervention Points Does your meaningful place to intervene: Have potential to create powerful results? Mitigate or prevent a crisis? Move an initiative forward? Solve a problem? Meet an objective? Create momentum?

& ASSOCIATES © 2009 Rationale Needs Focus Consistency Promotion Case Statements

& ASSOCIATES © 2009 Elevator Speeches What do you do? Why should I care? Can you explain it in 30 seconds? In plain English?

& ASSOCIATES © 2009 Trends Flickr: jamelah LeadershipEntrepreneurship

& ASSOCIATES © 2009 Leadership Flickr: jamelah Motivating teams Executing the right things Focusing on organizational vision

& ASSOCIATES © 2009 Entrepreneurship Flickr: jamelah Envisioning possibilities Founding initiatives Changing norms

& ASSOCIATES © 2009 Flickr: clspeace Performance Measurement Stories tell us of what we already knew and forgot, and remind us of what we haven’t yet imagined. Anne Watson

& ASSOCIATES © 2009 Logic Model Elements VisionResourcesActionYield Sustained Outcome Initial Impact

& ASSOCIATES © 2009 VisionResourcesActionYieldInitial Impact Sustained Outcome Work Plan

& ASSOCIATES © 2009 Tech Team Work Plan VisionResourcesActionYieldInitial Impact Sustained Outcome A team that can enable my library to meet our community's increasing need for access to technology. Time and support for cultivating Team Leader(s) Info on existing tech systems and needs Access to staff, volunteers and community partners Write Team Leader position description Select & support Team Leader(s) Articulate new initiative to internal & external stakeholders Within 6 months: # of hours computers and related equipment are available increases by 10% At least 12 volunteers trained in & dedicated to tech access opportunities Patrons are increasingly self-sufficient Volunteers increase their knowledge of library technology (equipment, software, etc.) Patrons increase their knowledge of library technology Library gains reputation as a hub for learning and using technology Library is known as a place to do productive work Library is seen as a community connector

& ASSOCIATES © 2009 Tech Team Work Plan VisionResourcesActionYieldInitial Impact Sustained Outcome A team that can enable my library to meet our community's increasing need for access to technology.

& ASSOCIATES © 2009 Tech Team Work Plan VisionResourcesActionYieldInitial Impact Sustained Outcome Time and support for cultivating Team Leader(s) Info on existing tech systems and needs Access to staff, volunteers and community partners

& ASSOCIATES © 2009 Tech Team Work Plan VisionResourcesActionYieldInitial Impact Sustained Outcome Write Team Leader position description Select & support Team Leader(s) Articulate new initiative to internal & external stakeholders

& ASSOCIATES © 2009 Tech Team Work Plan VisionResourcesActionYieldInitial Impact Sustained Outcome Within 6 months: # of hours computers and related equipment are available increases by 10% At least 12 volunteers trained in & dedicated to tech access opportunities

& ASSOCIATES © 2009 Tech Team Work Plan VisionResourcesActionYieldInitial Impact Sustained Outcome Patrons are increasingly self-sufficient Volunteers increase their knowledge of library technology (equipment, software, etc.) Patrons increase their knowledge of library technology

& ASSOCIATES © 2009 Tech Team Work Plan VisionResourcesActionYieldInitial Impact Sustained Outcome Library gains reputation as a hub for learning and using technology Library is known as a place to do productive work Library is seen as a community connector

& ASSOCIATES © 2009 Position Descriptions Ensure consistency and continuity Basis for support, cultivation, and sustainability Clarify expectations and increases accountability

& ASSOCIATES © 2009 Volunteer Position Descriptions Title Key Responsibilities Impact and Outcome Training and Support Commitment Qualifications Benefits

& ASSOCIATES © 2009 Tech Team Leader Evaluate tech needs & identify opportunities Coordinate team logistics Develop staff & volunteer task force Overall project management Oversight for implementing recommendations Key Responsibilities Expanded library hours (impact) Patron self-sufficiency (impact) Change in people’s tech knowledge (impact) Library seen as hub for info and learning technology (outcome) Impact & Outcome 4 hour orientation to library technologies Staff liaison for biweekly meetings, phone or in person, and troubleshooting as needed Training & Support

& ASSOCIATES © 2009 Tech Team Leader (cont.) Virtual or in person team meetings once/month In library or virtual assignment: 2hr/wk min. Minimum commitment: 6 months Commitment Proficiency in… [name specific programs/systems] Experience leading teams Experience in project management Reference required Qualifications Utilize your computer skills Learn library tech systems & access new technology Attend any computer training offered by the library Professional reference Be an innovator – look at this problem in a new way! Benefits

& ASSOCIATES © 2009 For Next Time Complete the work plan Arrange coaching time with Jennifer Write 1 position description for your work plan Read chapters 3 and 4 Next webinar: Feb 4 10:00-11:30 PT

& ASSOCIATES © 2009 Learning Objectives 1 Incorporate ideas from across this Community of Practice into your pilot work 2 Create a work plan for your pilot 3 Design position descriptions to support your work plan

& ASSOCIATES © 2009 Next Webinar: February 4 10am PT Creating High Impact Volunteer Agreements Thank you!