SROI Report Card: Year Ending April

Cook Studio: Social Mission Overview SROI Report Card: Year End 2006 GoalsMethodsSuccess Metrics Provide job skills training and employment placement to people with employment barriers Help participants at end of employment placement to career ladder internally, access mainstream job market or access formal education/training system Actively participate in the revitalization of Vancouver’s Downtown Eastside (DTES) Operate two employment training programs (disadvantaged youth and long term unemployed) Hire locally from DTES Train people in an environment that supports the “whole” person while providing high quality food product and service to customers Establish partnerships in the food service industry for trainee practicums and next step employment Hire past trainees into Cook Studio as full time employees Where possible source food product from local suppliers At least 75% of youth secure employment and/or go back to school at end of 6 month employment training program At least 65% of long term unemployed are able to become independent of income assistance at end of 6 month employment training program At least 50% of Cook Studio’s employees are hired from training programs and DTES Source approximately 30% of food product and supplies from local DTES suppliers for Cook Studio operations

Enterprise: Cook Studio Food Services Location: Vancouver, British Columbia Date of Inception: 1990 Overview of Target Participant Group (sample group) 95% unemployed – 52% long term unemployed; 34% disadvantaged youth; 14% local DTES recruitment  57% receiving government financial assistance at start of training program Average age: 31 57% Caucasian; 29% Metis/Aboriginal; 10% Asian; 4% Spanish 57% female 14% single parent households with 1 or more children 57% completed high school Overview of Business  Incorporated in 1990 in North Vancouver and relocated to Downtown Eastside (DTES) in 2000 Since 1990, created employment opportunities for more than 1200 disadvantaged, multi-barriered lower mainland residents Three distinct operations – full service café; commissary kitchen and catering; contract food services Grew revenues by 76% (compared to 04/05) 2005 – won contract to operate all food and beverage operations at Edgewater Casino as part of the Vancouver Agreement 2006 – won contract to operate Vancouver Olympic Organizing Committee food services contract as part of the Vancouver Agreement Currently purchase over $500,000 per year in supplies and products from small DTES business SROI Report Card: Year End 2006 Financial Performance Total Sales Revenue:$1,404,342 Total Grants, Gifts and Subsidies (GGS): $80,000 Total Government Service Contracts $498,495 /Social Support Infrastructure: Total Sales,GGS and Government Contracts: $1,982,837 Total Operating Profit (Loss)$(90,000) Total Investment:$668, Social Return On Investment Average Change in Societal Contribution (Target Employees):$8,604 Annual Number of TE Trainees that completed program and Target Hires:61 Number of Target Employees in Sample Group: Current Year Cost Savings to Society: 21 $524,844 Current Year SROI79% Societal Payback Period:1.3 years Employment Outcomes (sample group) Currently employ approximately 100 people, 45 of whom are Downtown Eastside residents or graduates of Cook Studio training programs Target employees currently paid approximately $1 million a year in wages plus Medical Service Plan and a comprehensive long-term disability and dental insurance plan 72% of trainees went onto second stage employment (sample group) 38% secured job at Cook Studio and 62% went onto outside employers 85% secured full time jobs and 15% secured part time jobs 100% second stage employment secured in food service industry 14% recruited locally from DTES $9.73 – average wage for next job Sustainable Livelihoods Outcomes (sample group) 73% of long term unemployed trainee group receiving government income assistance during the training program were able to secure jobs at end of program and get off social assistance Cook Studio’s open, friendly and supportive organizational culture enables trainees to develop confidence in themselves and their ability to establish a career track The routine of the training program, the rotation structure of diverse food preparation stations and different service environments enabled people to learn what particular areas they are most interested in developing re: career laddering in the food service industry

Definitions and Methodology Total Investment Required Represents all cash injections in the business Average Change in Societal Contribution (Target Employees) Difference between the direct societal “cost” or “benefit” contributed by the employee before hire versus after hire Current Year SROI Return on investment generated by the current year change in target employee financial position Current Year Cost Savings to Society Dollars saved that year by employing target group and eliminating or lessening government financial assistance Societal Payback Period The number of years it would take for the social returns to equal the financial investment Cumulative SROI (not applicable for first year SROI calculation) Average return on investment generated by year 1, 2 and 3 change in target employee financial position Cumulative Societal Payback Period (not applicable for first year SROI calculation)  The number of years it would take for the social returns to equal the financial investment made in Y1, Y2 and Y3 combined Total operating losses + Grants and Subsidies + Additional Social Support Infrastructure = Total Investment Required Annual Government Financial and/or Social Service Assistance Before Hire - Annual Income Tax Paid Before Hire + Annual Income Tax Paid After Hire / Number of Target Employees in Sample Group = Average Change in Societal Contribution Total Change in Societal Contribution / Total Investment Required =Current Year SROI Average Change in Societal Contribution x Number of Target Employees completed Employment Program in Current Year The calculation is the inverse of the Current Year SROI or: Total Investment Required/Total Change in Societal Contribution Y1 Change in Societal Contribution + Y2 Change in Societal Contribution+ Y3 Change in Societal Contribution/Y1 Total Investment + Y2 Total Investment +Y3 Total Investment /3 = Cumulative SROI Y1 Total Investment + Y2 Total Investment+ Y3 Total Investment / Y1 Total Change in Societal Contribution + Y2 Total Change in Societal Contribution+ Y3 Total Change in Societal Contribution x3 years SROI Report Card: Year End 2006 Data Gathering Process The sample group was drawn from the trainee/target employee group working at Cook Studio during 2005/2006 SCP staff conducted 8 face to face interviews from the overall sample of 21 to learn their post program status, participant beliefs about program and CS employment benefits and sustainable livelihood outcomes Only trainees that had completed the training program or were hired directly from the local community were considered for SROI calculations