Libraries in Web 2.0 environment Mihaela Banek Zorica University of Zagreb, Faculty of Humanities and Social Sceinces, Department of information sciences I.Lucica 3, Zagreb, Croatia Libraries in Web 2.0 environment Mihaela Banek Zorica University of Zagreb, Faculty of Humanities and Social Sceinces, Department of information sciences I.Lucica 3, Zagreb, Croatia Ana Eremić University of Zagreb, Faculty of Humanities and Social Sceinces, Department of information sciences I.Lucica 3, Zagreb, Croatia

Content 1. Introduction 1. Introduction 2. Library 2.0 – definitions 2. Library 2.0 – definitions 2.1. Library 2.0 – tasks 2.1. Library 2.0 – tasks 2.2. Library 2.0 – features 2.2. Library 2.0 – features 3. Catalogue 2.0 – OPAC Catalogue 2.0 – OPAC Catalogue 2.0 in practice 3.1. Catalogue 2.0 in practice 4. Issues and negative aspects 4. Issues and negative aspects 5. Risks in the implementation of Web Risks in the implementation of Web Conclusion 6. Conclusion

1. Introduction The emergence of Web 2.0 – a change in all web based sectors The emergence of Web 2.0 – a change in all web based sectors User-based interactive systems User-based interactive systems The library environment- following the trend and accepting Web 2.0 The library environment- following the trend and accepting Web 2.0 Library 2.0 – facing change and new challenges Library 2.0 – facing change and new challenges

2. Library definitions “constant beta” – never finished and ever changing definition, hard to set up a standard “constant beta” – never finished and ever changing definition, hard to set up a standard Constant features : Constant features : an user- oriented environment, developed by users through participation and feedback an user- oriented environment, developed by users through participation and feedback Implementation of Web 2.0 tools and technology (blogs, wikis, RSS, tags, etc.) Implementation of Web 2.0 tools and technology (blogs, wikis, RSS, tags, etc.) Traditional services-> digital services Traditional services-> digital services Generation X (pre-digital) -> generation Y (digital natives) Generation X (pre-digital) -> generation Y (digital natives)

2. 1. Library tasks Adaptation (not termination) of traditional services Adaptation (not termination) of traditional services Implementation of new services Implementation of new services Responding to new information needs in accordance with users’ demands Responding to new information needs in accordance with users’ demands

2. 2. Library 2.0- features Library 2.0- features Four essential elements (Maness, 2006) Four essential elements (Maness, 2006) 1. The library has to focus on it’s user 2. The library has to offer a multimedia experiance 3. The library is socially diverse 4. Libraries are the innovators of a community Seven buliding blocks (Holmberg et al., 2009.) Seven buliding blocks (Holmberg et al., 2009.) 1. Interactivity 2. Users 3. Participation 4. Libraries and library services 5. Web and Web Social aspects 7. Technology and tools

Library 2.0 – features Bonariabiancu

3. Catalogue 2.0 – OPAC 2.0 Opening the catalogue outside the library walls (Google, Amazon, social platforms, etc.) Opening the catalogue outside the library walls (Google, Amazon, social platforms, etc.) Library as a “platform” Library as a “platform” User participation inside the catalogue (tagging, commenting, reviews, etc.) User participation inside the catalogue (tagging, commenting, reviews, etc.) Enabling discovery – ranking, relating, recommending (Dempsey, 2006.) Enabling discovery – ranking, relating, recommending (Dempsey, 2006.)

3.1. Catalogue 2.0 in practice Ann Arbor District Library ( ) Ann Arbor District Library ( ) Social OPAC or SOPAC Social OPAC or SOPAC “social”- interaction and collaboration offered to users “social”- interaction and collaboration offered to users Applications normally found on social platforms were integrated into the catalogue Applications normally found on social platforms were integrated into the catalogue

3.1. Catalogue 2.0 in practice Lamson Library, Plymouth University ( Lamson Library, Plymouth University ( Scriblio Scriblio More browsing and searching options More browsing and searching options Masup of information Masup of information

3.1. Catalogue 2.0 in practice WorldCat.org WorldCat.org ( ( Implemetnation of technology used on Facebook Implemetnation of technology used on Facebook

4. Issues and negative aspects High expectations in users due to the efficiency of other information systems, which is still lacking in the Library 2.0 High expectations in users due to the efficiency of other information systems, which is still lacking in the Library 2.0 Evaluation and inclusion of collaborative knowledge into the libraries Evaluation and inclusion of collaborative knowledge into the libraries Social software in the Library catalogue? Social software in the Library catalogue? Evaluation of content? Evaluation of content? Incompatibility of software and formats Incompatibility of software and formats Education of librarians and users Education of librarians and users

5. Risks in the Web 2.0 implementation (Kelly, Bevan and Akerman, 2008.) Sustainability risks Sustainability risks Preservation risks Preservation risks Human factor Human factor Accessibility issues Accessibility issues

6. Conclusion Libraries are changing and adapting Libraries are changing and adapting More user- oriented More user- oriented Implementation of Web 2.0 interaction – delivery of quality information in close interaction with users Implementation of Web 2.0 interaction – delivery of quality information in close interaction with users Still a work in progress Still a work in progress