What’s Your Definition of Quality?

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Presentation transcript:

What’s Your Definition of Quality? Every organization needs to understand what quality is and what it isn’t. (Read slide first..) At the beginning of our continuous improvement journey, we knew that we didn’t have the highest quality educational system that we could have. --> We knew that we could be better than we were. --> The first task was to be able to know there is a better way! --> We needed to understand what quality looks like, in order to obtain it.

(Read this first ) If you were an auto mechnanic, would you describe this as “quality“. Would you be satisfied with the safety factor? --> What if you were a customer with car trouble, would you have this guy work on your car?

(Read this first ) Does this look like quality work (Read this first ) Does this look like quality work? What if you were a customer of this warehouse?

(Read this first ) This certainly is creative. , but is it quality (Read this first ) This certainly is creative! , but is it quality? Would you be calling this company to work on your power lines? --> In order to achieve excellence, everyone within the organization needs to be able to define, recongize and produce quality.

Why Quality and Continuous Improvement? Answer: To align 33 schools and get everyone on the same page

Why This, Why Now? Mission: To develop world-class learners and responsible citizens Core Value: Data Driven Decisions Goal: Improve all student performance, enhance social, emotional & behavioral development

Random Acts of Improvement Aim of the Organization Goals and Measures Goals and Measures Aim of the Organization Aligned Acts of Improvement

Aligned Acts of Improvement School Improvement Plan = Programs and processes GOALS

Performance Excellence at all levels

Alignment: The Starting Point GOALS GOALS vs. This This

Getting everyone to pull the same direction. It’s About Alignment! Getting everyone to pull the same direction.

Why Quality and Continuous Improvement? Answer: To speak the same language, to set and communicate direction

The 4 Quality Levels

Why Quality and Continuous Improvement? Answer: It’s Research Based!

The Continuous Improvement Classroom Creating the spirit and substance of continuous improvement in the classroom How do we create the environment? What does it look like, sound like and feel like? PowerPoint- Intro to the Continuous Improvement Classroom

Lotus Diagram Alignment Systems Thinking PDSA/ Action Research Data-Driven Decisions & Measurement Continuous Improvement Quality Tools Leadership/ Quality Liaison Stakeholders & Customers Staff Development

What’s Been Done… “Navigating change in uncertain times” concept (Michael Fullan) L to J (Lee Jenkins) Contemporary School Leadership An overview of the Baldrige framework Action Research and quality tools and processes (Susan Leddick) Groups: Beginners, Continuing, Pioneers…

Building … Continue Action Research teams Utilize quality tools and the PDSA process for data driven decisions Continue to align student, classroom, school and District actions Connect all employees to CSIPs and the District strategic plan Continue driving toward student ownership and accountability for learning