Digging Deeper Into Quality Tools Process and Tools Training Toolbook -PQ Systems -http://www.pqsystems.com/ -Information in this presentation is derived.

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Presentation transcript:

Digging Deeper Into Quality Tools Process and Tools Training Toolbook -PQ Systems - -Information in this presentation is derived from PQ Systems

Flow Chart (Tool Book- 85) What is it? - A picture of a process - Drawn with standard symbols representing different types of activities - Different styles: - Deployment - Process

Flow Chart Purpose - Defines the system being studied - Gets agreement - Identifies value added activities - Identifies dead wood activities - Documents changes to the process

Deployment Flow Chart How is it made? 1. Define the process boundaries (starting point / stopping point). 2. Describe the process in operation. 3. Draw the People Coordinate. 4. List major steps in the process. 5. Draw the flow chart, using symbols 6. Study the flow chart.

Start Task Make a Decision YesNo Conduct a Meeting Report Out End of Process

Flow Chart Example

KidsParents Bed Time Initiate Bed Time Procedures Are Kids Ready For Bed? Begin Bed Time Routine Brush TeethGo Potty Put On P.J.s YES NO Meet Need So Kids Are Ready For Bed Read Story Say Prayers Tuck In Kids Gets Into Bed

TeacherStudent Recess Bell Rings Gather at agreed-upon location Meets students at location Students Ready? Yes No Voices off Hands to self Stay with the group Dont leave until students are ready Stay in line Arrive at classroom

A flow chart is a picture of a process. Choosing the style and depth of detail depends on the purpose of the flow chart. Everyone involved with the process should help in its construction. Get consensus when done. A flow chart is a dynamic tool which states how a process is done and should be changed when process changes are made. Start broad and then add detail to the chart

Create Your Own Flow Chart Come up with the main activities involved in creating a flow chart for a process in a classroom (you may work as an individual, with a partner or with the group) Use sticky notes so you can make easy adjustments to your flow chart Do not get caught up in the details of the chart… just focus on the basic process

Possible Flow Chart Examples Homework completion/submission Lining up (for lunch, recess, library, ect.) Delivering a lesson Addressing inappropriate behavior Fire drill, tornado drill, lock down procedures, etc. Delivering parent-teacher conferences

Start Task Make a Decision YesNo Conduct a Meeting Report Out End of Process

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