Department Leadership Teams Involving Everyone in the Plan on a Page! November 17, 2009

Logistics and Housekeeping Rest Rooms Fire Exits Lunch Materials

Two Objectives 1.) Make the department work better 2.) Make the department a better place to work better place

Create Your Workgroup Map (Your Department) (Workgroup) Think of job-alike categories Groups will create SMART goals

Technology Department Networking Help Desk/ Technical Support Training Tele- communication Web Services

Introductions Department – Name- Work Group-

To reach the desired state Alignment to Strategic Plan Shared leadership Collaborative Problem Solving Improved efficiency and effectiveness Why Department Leadership Teams?

Random Acts of Improvement Aim of the Division Goals and Measures Aim of the Division Aligned Acts of Improvement Goals and Measures

April 23, 2009 Planning for Update your Plan on a Page Review mission and goals Add SMART goals if appropriate Have updated copies ready for distribution in the fall In the fall, Be ready to answer the question – how will your Plan on a Page drive improvements in your department Revive your data display

Outcomes/Purpose Develop collaborative leadership skills Utilize the department plan on a page to drive improvements Create SMART goals for the department Develop an implementation plan to accomplish department goals Track progress toward department SMART goals through quality tools and data displays when possible Use continuous improvement processes & tools

Agenda for today Outcomes for Department Leadership Teams Key Initiatives for District Each department (Discuss & Report out) Plan on Page & SMART goals Review/Revise/Create

Key Initiatives ~ District Achievement Gap Consistent Quality of Instruction Iowa CORE Curriculum Implementation Middle & High School Congruency PLC / DLT Development Technology in Learning

Key Initiatives ~Department What are the key initiatives for your department/area for: Select a recorder and reporter Record on chart paper Report out to large group

Reports by Department Department Key Initiatives & Department Sub-department/work group Connections to Strategic Plan

Agenda for today Outcomes for Department Leadership Teams Key Initiatives for District Each department (Discuss & Report out) Plan on Page & SMART goals Review/Revise/Create

Department Plan on a Page Update the Plan on a Page Review Mission Statement Review the Goals Continue Remove Consider new goal areas based on Key Initiatives Review/Update/Add Goals for Sub-department/Work Groups

Think About… What do we stop doing? What do we continue doing? What do we need to fix? What do we start doing?

In Your Department… What are your top goals? - How do you know? How much time do you spend on top goals? - How do you know? How do you measure your progress? – What data are you currently collecting?

Technology Department Networking SMART Goals Help Desk/ Technical Support SMART Goals Training SMART Goals Tele- communication Web Services SMART Goals

(Your Departments Mission Statement Here) (Your Departments Goals Here)

Connect the front line to the goals Connect the front line to the goals Each work group needs to know how their work aligns Each work group needs to know how their work aligns SMART goals for each work group to the Plan on a Page goals SMART goals for each work group to the Plan on a Page goals

What Are SMART GOALS? S p pp pecific, strategic M e ee easurable A t tt ttainable R e ee esults-oriented T i ii ime-bound

Serve our customers in a timely fashion Define it! Key Measures! Set Target!

Important Work Orders 5 point response scale and an average Six months to study & implement changes Average score of ….. July 2008 By July 2008, increase response time to Important work orders to an average of 4.1 as measured by the customer follow-up survey.

Customer Satisfaction Ensure customer satisfaction Ensure customer satisfaction Serve our customers in a timely fashion Serve our customers in a timely fashion Continually improve customer satisfaction Continually improve customer satisfaction SMART Goal By July 2008, increase response time to Important work orders to an average of 4.1 as measured by the customer follow-up survey. By July 2008, increase response time to Important work orders to an average of 4.1 as measured by the customer follow-up survey.

Team Work Time

Report Out Progress Work to complete Evaluation

January 21, 2010 Plan on Page Updated New SMART Goal Drafts Department Sub-Department/Work Group Be ready to answer the question – how will your Plan on a Page drive improvements in your department