The Baldrige Model of Performance Excellence A framework for continuous improvement

Baldrige Update (7/12/04) Part I – Introduction to Baldrige (7/12/04) Part I – Introduction to Baldrige (7/26/04) Part II – Baldrige in the Classroom (7/26/04) Part II – Baldrige in the Classroom (8/16/04) Part III – Baldrige and the Board (8/16/04) Part III – Baldrige and the Board (8/22/05) Part IV – Baldrige and the Strategic Plan (Review of the Criteria) (8/22/05) Part IV – Baldrige and the Strategic Plan (Review of the Criteria) (9/12/05) Part V – Continuous Improvement Strategic Outcomes & Direction (9/12/05) Part V – Continuous Improvement Strategic Outcomes & Direction (9/26/05) Part VI – Baldrige Self-Assessment Results; Focusing on the Critical Few (9/26/05) Part VI – Baldrige Self-Assessment Results; Focusing on the Critical Few Ongoing continuous improvement updates Ongoing continuous improvement updates

September 2 nd, 2005 District professional development day with a focus on: District professional development day with a focus on: District vision, mission, goals, core values and guiding philosophy District vision, mission, goals, core values and guiding philosophy Alignment of Individual Career Development Plans (ICDP) to school improvement plans and the District strategic plan Alignment of Individual Career Development Plans (ICDP) to school improvement plans and the District strategic plan Teacher evaluation process Teacher evaluation process

Random Acts of Improvement Aim of the Organization Goals and Measures Aim of the Organization Aligned Acts of Improvement Goals and Measures

GOALS District Strategic Plan Aligned Acts of Improvement = Individuals, schools, departments, programs & processes

Performance Excellence At All Levels…

Its About Alignment! Can we get everyone rowing in the same direction? Can we get everyone rowing in the same direction?

Putting Together The Pieces The 7 Baldrige Categories Leadership Leadership Strategic Planning Strategic Planning Student/Stakeholder Focus Student/Stakeholder Focus Information and Analysis Information and Analysis Human Resource Focus Human Resource Focus Process Management Process Management Performance Results Performance Results

Category 1 Leadership Requires leaders to set and communicate direction consistent with stakeholder requirements How do leaders set and communicate direction? How do leaders monitor progress? How do leaders model the use of the principles of quality management?

Category 2 Strategic Planning Translates stakeholder needs into goals, measures and action plans Translates stakeholder needs into goals, measures and action plans How do we develop goals and measures? How do we develop goals and measures? How do we implement the plan? How do we implement the plan? How does each individuals personal goals and actions support the plan? How does each individuals personal goals and actions support the plan?

Category 3 Student & Stakeholder Focus Defines the aim of the district, school or classroom How do we determine stakeholder requirements? How do we measure student and stakeholder satisfaction? How do we build positive relationships with students and stakeholders?

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Category 4 Information & Analysis Provides the foundation for aligned decision making in all areas of the system Provides the foundation for aligned decision making in all areas of the system How do we select and manage information? How do we select and manage information? How do we select and use comparative data? How do we select and use comparative data? How do we evaluate and improve information systems? How do we evaluate and improve information systems?

Category 5 Human Resource Focus Examines how the district, school or classroom enables workers to develop and utilize their full potential How do we ensure collaboration and teamwork? How are workers trained, educated and evaluated? How do we measure and improve employee morale and well-being?

Category 6 Process Management Addresses how educational products and services are designed, implemented and improved How do we design instructional and support processes? How do we continually improve important processes using Plan, Do, Study, Act?

Building on Past Activities… Where Could We Go Next? Continue Action Research teams Continue Action Research teams Utilize quality tools and the PDSA process for data driven decisions Utilize quality tools and the PDSA process for data driven decisions Continue to align student, classroom, school and District actions Continue to align student, classroom, school and District actions Connect all employees to CSIPs and the District strategic plan Connect all employees to CSIPs and the District strategic plan Continue driving toward student ownership and accountability for learning Continue driving toward student ownership and accountability for learning

Category 7 Performance Results Examines the district, school or classroom performance in key areas Examines the district, school or classroom performance in key areas What is the level of baseline performance? What is the level of baseline performance? What is our performance over time? What is our performance over time? How do our results compare to similar districts, departments, schools or classrooms How do our results compare to similar districts, departments, schools or classrooms

The Baldrige Model of Performance Excellence A framework for continuous improvement