Iowa Association of School Boards November 18, 2005

Quick Facts 121 square miles 2,700 employees 17,500 students 33 attendance sites $170 million budget 56 formal school/business partnerships Iowas second largest school district

Did You Know?? Grant Wood was a teacher at McKinley Junior High and graduated from Washington High School Richard Threlkeld (25 year bureau chief for CBS news) attended Kenwood School -Ashton Kutcher is a Franklin School alum.

Random Acts of Improvement Aim of the Organization Goals and Measures Aim of the Organization Aligned Acts of Improvement Goals and Measures

Its About Alignment! Can we get everyone rowing in the same direction?

A Helpful Framework… Malcolm Baldrige Criteria for Performance Excellence

The 7 Baldrige Categories Leadership Strategic Planning Student/Stakeholder Focus Information and Analysis Human Resource Focus Process Management Performance Results

Category 1 Leadership Requires leaders to set and communicate direction consistent with stakeholder requirements –H–How do leaders set and communicate direction? –H–How do leaders monitor progress? –H–How do leaders model the use of the principles of quality management?

Shipley Quick Checks

The Critical Role of Walking Your Talk Simply put: If the leader doesnt get significantly involved with the effort, no one else will take it seriously.

Participating in the application process – Using feedback to drive improvements Leaders participating in IRPE training Iowa Recognition for Performance Excellence

Category 2 Strategic Planning Translates stakeholder needs into goals, measures and action plans – How do we develop goals and measures? – How do we implement the plan? – How does each individuals personal goals and actions support the plan?

Deployment of Continuous Improvement District & CabinetSchool & DepartmentsClassroomStudent

Deployment Team Response (265 Individuals/49 Teams) Action Research Deployment Team Workshops Elementary: – 129 individuals / 24 teams -Middle School: – 42 individuals / 7 teams -High School: – 42 individuals / 4 teams -Support Services: – 52 individuals / 14 teams

Category 3 Student & Stakeholder Focus Defines the aim of the district, school or classroom – How do we determine stakeholder requirements? – How do we measure student and stakeholder satisfaction? » How do we build positive relationships with students and stakeholders?

Monitoring Progress… – What are our stakeholders telling us?

Do You Enjoy Reading To Learn?

Question #1 To provide the highest quality education to all CRCSD students, what challenges will the district have to address as it plans for the future?

Administrator Feedback I support the Districts continuous improvement efforts… – YES (99%) – NEED CLARIFICATION (1%) – NO (0%) The pace of our continuous improvement effort is… – Just Right (94%) – Too Fast (5%) – Too Slow (1%)

Staff Feedback District Focus: Strongly Agree DisagreeStrongly Disagree Regarding District direction… I believe the District is heading in the right direction. 41%57%2%0% Regarding District direction… I believe the District has identified the right vision, mission, goals, core values and guiding behavior which I support. 43%55%2%0% 98% 98%

Category 4 Information & Analysis Provides the foundation for aligned decision making in all areas of the system – How do we select and manage information? – How do we select and use comparative data? – How do we evaluate and improve information systems?

Classroom Data Centers

Data Center Examples

All As What percent of our students have As? What is our plan to increase the number? Attendance What percent of our students have perfect attendance? What is our plan to increase the number? Enjoy Class What percent of our students enjoy this class? What is our plan to increase the number? Classroom Dashboard

Category 5 Human Resource Focus Examines how the district, school or classroom enables workers to develop and utilize their full potential –H–How do we ensure collaboration and teamwork? –H–How are workers trained, educated and evaluated? –H–How do we measure and improve employee moral and well-being?

Drilling Down: Action Plan Description of ActivityResearch & RationaleResultsFundingTimelinePersons Impacted

Category 6 Process Management Addresses how educational products and services are designed, implemented and improved –H–How do we design instructional and support processes? –H–How do we continually improve important processes using Plan, Do, Study, Act?

Category 7 Performance Results Examines the district, school or classroom performance in key areas – What is the level of baseline performance? – What is our performance over time? – How do our results compare to similar districts, departments, schools or classrooms

Monitoring Progress… – Keeping track of ourselves (District balanced scorecard)

Grade 4 Reading - ITBS

Grade 11 Reading - ITBS

Change or Die- Fast Company Outsourcing Off shoring Uploading Supply Chain

Which Category Could You Not Pay Attention To? Leadership Strategic Planning Student/Stakeholder Focus Information and Analysis Human Resource Focus Process Management Performance Results

Helpful Resources CRCSD This Presentation- Baldrige In Education- National Baldrige Quality Program- The Iowa Quality Center-

Dr. Dave Markward, Superintendent – Dr. Christine Rauscher, Associate Superintendent for Learning and Leadership – Mr. Jay Marino, Associate Superintendent for Organizational Effectiveness and Accountability –