© 2011, The Quality Group, Inc. All rights reserved. Blended/e-Learning for Corporate Training The TQG Academic Partner Network

© 2011, The Quality Group, Inc. All rights reserved. TQG’s Academic Partner Network (APN)

© 2011, The Quality Group, Inc. All rights reserved. Customer Needs Driven Service Delivery Your Customers Need:  Employees with Advanced Problem Solving Skills  Flexible, non-disruptive, just-in-time training  Practical instruction that improves bottom line  Less costly, consistent, custom, scalable training  Help using technology to improve training process As Our Customer, You Need:  Proven, industry-recognized curricula and training process  Training that can be quickly and flexibly deployed  A program that is real-world and results-oriented  An adaptable, customizable learning technology system  Support from reputable, knowledgeable experts TQG Delivers:  Best Blended/e-Learning for LSS/PI since 1992  A Branded Learning Portal that gives you total control  A learning design fine-tuned for operations workers  The ‘one-of-a-kind’ OpusWorks® learning system  Experience with Academic Partners since 2002

© 2011, The Quality Group, Inc. All rights reserved. Lean, Six Sigma and Project Management

© 2011, The Quality Group, Inc. All rights reserved. Basic Blended/e-Learning Model

© 2011, The Quality Group, Inc. All rights reserved. The OpusWorks® e-Platform

© 2011, The Quality Group, Inc. All rights reserved. Your Branded Portal Increases Impact

© 2011, The Quality Group, Inc. All rights reserved. Ready-to-go e-Learning modules

© 2011, The Quality Group, Inc. All rights reserved. Our e-Learning Fully Engages Learners

© 2011, The Quality Group, Inc. All rights reserved. Our e-Learning Fully Engages Learners

© 2011, The Quality Group, Inc. All rights reserved. Our e-Learning Fully Engages Learners

© 2011, The Quality Group, Inc. All rights reserved. Our e-Learning Fully Engages Learners

© 2011, The Quality Group, Inc. All rights reserved. Additional e-Learning You Can Sell

© 2011, The Quality Group, Inc. All rights reserved. Additional e-Learning You Can Sell

© 2011, The Quality Group, Inc. All rights reserved. Logistics Certification Series: Contact MSSC

© 2011, The Quality Group, Inc. All rights reserved. Create Custom e-Learning – TQG can help!

© 2011, The Quality Group, Inc. All rights reserved. Model #1a: LSS Green Belt Blended

© 2011, The Quality Group, Inc. All rights reserved. Model #2: Concurrent LSS Blended Learning

© 2011, The Quality Group, Inc. All rights reserved. Model #3: Push-Pull Blended Learning

© 2011, The Quality Group, Inc. All rights reserved. Suggested Blended Model: Project Management

© 2011, The Quality Group, Inc. All rights reserved. Typical 100% Instructor-Led Programs

© 2011, The Quality Group, Inc. All rights reserved. Time Savings: ~50% Instructor; ~25% Student!

© 2011, The Quality Group, Inc. All rights reserved. Benefits for your customers and you! Faster learning, less disruption … Easier to Sell Flexible, scalable, learn anywhere, 24/7/365 Accommodates different learning styles More learner accountability, own pace, repeat, review, assess Students come to class on the same learning level Improved classroom productivity … Lower Delivery Costs Hands-on, active learning that can be more interactive Automation of class admin processes – tests, materials, surveys More dedicated, team-based project work More coaching and mentoring with SME instructor Increased Performance and Results … More Value Immediate access to online materials as job aid Increased retention with better knowledge transfer to job Chunked learning that can be delivered JIT Better mentoring & coaching from the SME More Savings, More Capacity, More ROI … More Revenue  Lower instructor and class overhead costs per student  Better control, consistency and scalability of delivery roadmap  Better utilization of expert instructor resources and student time  Better organization-wide alignment with overall business objectives

© 2011, The Quality Group, Inc. All rights reserved. Blended Learning – Learning Outcomes vs. Face-to-face Figure 6: Blended Learning Outcomes vs. Outcomes of Face-to-Face Instruction Alone” --Brandon Hall, 2008

© 2011, The Quality Group, Inc. All rights reserved. Engaging e-Learning* + Integrated Class materials* + Prepared, knowledgeable instructors + Proper student expectations + A Deployment Enablement System (OpusWorks®)* = TQG’s Keys To Blended Learning Success Engaging e-Learning* + Integrated Class materials* + Prepared, knowledgeable instructors + Proper student expectations + A Deployment Enablement System (OpusWorks®)* = * Key Deliverables available from The Quality Group Exceptional Results

© 2011, The Quality Group, Inc. All rights reserved. Student Guides … for each Lean, Six Sigma, Statistics Module

© 2011, The Quality Group, Inc. All rights reserved. Instructor Guide & Participant Workbooks … for WB, YB, GB

© 2011, The Quality Group, Inc. All rights reserved. OpusWorks® Conductor – Your Classes

© 2011, The Quality Group, Inc. All rights reserved. OpusWorks® Conductor – Your Exact Menus!

© 2011, The Quality Group, Inc. All rights reserved. Keys To Replicating CPCC’s Success

© 2011, The Quality Group, Inc. All rights reserved. Minimal Investment – Win-Win Revenue Sharing One-Time: $995 (Flexible Payment Terms, if needed) Aggressive discounts for APN Members: 35%/45% -Same discount for completely custom menus -Class materials fees waived

© 2011, The Quality Group, Inc. All rights reserved. TQG Academic Partners Make Money! Notes: *Fee exclusive of travel costs and mentoring fees ** Calculation assumes 10 students per class *** Portal Licensors set their own prices

© 2011, The Quality Group, Inc. All rights reserved. TQG’s APN: A Winning Partnership

© 2011, The Quality Group, Inc. All rights reserved. Market TQG APN as a National Brand Your PortalTQG Website Marketing Click Ad on iSixSigma ASQ Events Conferences Your credibility More

© 2011, The Quality Group, Inc. All rights reserved. TQG’s APN: Desired Future State! DEVELOPMENT DELIVERY CUSTOMERS

© 2011, The Quality Group, Inc. All rights reserved. Summary Your own OpusWorks® Branded Portal … you are in total control! World-class content, blended model, and delivery system that you can adapt and flexibly use to delight your customers Pay-As-You-Go Access to expansive e-Library: Lean, Six Sigma, Statistics, Project Management, Healthcare Process Improvement, SPC, ISO, Problem Solving, WinAt-Work, Logistics, etc. Capability to help customers build their own e-Learning Scalability & visibility from TQG APN membership Value-add for your community, Money-Maker for your institution!

© 2011, The Quality Group, Inc. All rights reserved. 37 Potential Action Plan -Commit to the Program -Take and share ‘Demo’ -Download this PPT -Consult with either Tricia or Rob -Talk with another TQG APN Member -Create ‘pull’ via a Corporate Advisory Board -Plan Logistics: Instructors, Schedule, Marketing, Sales etc. -Buy initial e-Learning inventory – minimum $995 -Sign TQG’s Letter of Understanding or TQG Agreement -Provide your logo so we can set up your OpusWorks portal -Just Do It!

© 2011, The Quality Group, Inc. All rights reserved. Today’s PPT: Demo: Rob Stewart, , Tricia Berrett, , Thank You!! Discussion/Q&A