Designed by: Garry Golden Forward Elements, Inc A 21st Century Roadmap for the Future of Museums Designed for:

Outside In Future Present

Foresight: The Front End of Innovation Placed-based Experiences Social Storytelling Art & the Learner Era

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Every day I make an effort to go toward what I don't understand. Yo-Yo Ma

Fundamentals of Foresight Visioning Planning Goals – Objectives - Actions Metrics / Roadmaps Evaluation Iterative Planning Forecasts Scenarios Horizon Scanning Issues Analysis STEEP Society Technology Economics Environment Politics Identifying & Monitoring Change Exploring Implications Communicating Change Step OneStep Two Step Three Fundamentals of Foresight

Entrepreneur Ability to Anticipate & Adapt to Change (Seek Alternatives) Manager Ability to Assess & Measure Leverage Diversity of People & Tools Leader Ability to Communicate the Need for Change (Visioning / Storytelling) Depth of Subject Expertise Ability to Apply Broadly Across Situations & Disciplines Growing Demand for ‘T-Shaped’ Museum Professionals

LUNCH In the News

The US Air Force is exploring the development of a Social Radar dashboard which would aggregate sensor and sentiment data in order to forecast events such as civil unrest, election results, infrastructure demand, and wars before they might occur. The systems will blend biometric and sociometric data from Facebook, political polls, UAV drones, relief worker reports, retail sales, and infectious disease alerts helping the dashboard to identify potential tipping points in social behavior change. Social Radar Dashboard True False

TrueFalse Kickstarter -a popular crowdsourcing project platform recently announced that it was on track to raise more money than the National Endowment for the Arts (NEA) in Mostly False

TrueFalse Many industry pundits are calling 2012 – the Year of 3D Printing --- as startups in the additive manufacturing field bring products closer to market. In January, Belgium’s Design Museum Gent announced a contest where amateur patrons take an online course and then submit objects that mimic the style of its upcoming 18 th century ceramics exhibit. Selected designs are printed and placed within the galleries.

False Sixth Sense™ is a wearable, gestural interface that augments our physical world with digital information. Its MIT developers recently made the platform’s hardware and software components open source to encourage third party developers. Under the new direction of Nina Simone the Santa Monica Museum of Art and History has announced a program to apply Sixth Sense to its 2013 exhibits – providing patrons with a chance to project information onto selected museum objects and wall spaces. True

False After beating two reigning Jeopardy champions in the Spring of 2011, IBM Watson is now gearing up for prime-time at work! IBM has announced a roadmap to bring Watson to work – focusing on healthcare, financial services and customer service. Relevance to museum experiences?

Foresight: The Front End of Innovation Placed-based Experiences Social Storytelling Art & the Learner Era

…flash theater mob in 15 minutes …photographing city …Doug Wheeler infinity room …dance performance tonight …aerial performer on bridge …street art on Bowery

Integrating Third Place Qualities Talent: Staff & Partnerships Resetting Cultural Expectations Exploring Role of ‘Pop-up’ Satellites 21 st Century Roadmap Placed-based Experience

Foresight: The Front End of Innovation Placed-based Experiences Social Storytelling Art & the Learner Era

Story of Museums & Eras of Media/Communication Many to Many One to Many

What stories might staff share? What stories could emerge from the community? How do you make tools & assets available for social storytelling? What stories might staff share? What stories could emerge from the community? How do you make tools & assets available for social storytelling?

21 st Century Roadmap Social Storytelling = Advocacy Access & Context for Using Storytelling Tools & Ecosystem Access to Digital Assets for Storytelling Role via Archives / Presentation Extracting Context Related to Outcomes

Foresight: The Front End of Innovation Placed-based Experiences Social Storytelling Art & the Learner Era

Era of Institution Disruptions of Books & Industrial Work Disruptions of Web & Knowledge Economy Era of Apprenticeship Era of Learner How might data & learner-oriented experience design reshape our relationship with contemporary arts?

Role of Data: Self-Awareness & Behavior Change

I Don’t Understand ?

Predictive What might happen.. Prescriptive What should happen..! Descriptive What happened.. Outcomes & Value Chain of Data Data is Center of Experience Design & Engagement

What can we learn about experience design & engagement focused on behavior change?

‘Gaming Mechanics’ Design Principles: Rules & Rewards Challenges & Goals Badges & Recognition (‘Level up’ Stages of Mastery) Reputation Management Teamwork & Strategy Continual Micro-experiences Goal of Outcomes: Novice to Master Level Skills Gamification of Museum Experiences?

Ford Hybrid Fusion: Leaderboards, Points, and Status Is there a micro experience interface for making connections to art? … to themes? …to other people? Have we designed a path for learning more…? (e.g. Before/After Visits, Across Institutions, Across Houston + World) Is there a micro experience interface for making connections to art? … to themes? …to other people? Have we designed a path for learning more…? (e.g. Before/After Visits, Across Institutions, Across Houston + World)

Getting involved in early conversations…. Monitor parallel efforts…

Place based on Continual Experiences (Process + Outputs = Outcomes) Talent: Staff & Partners (e.g. Behavior Change, UX Designers) Culture Shaping Communicating Broader Community Goals & Outcomes 21 st Century Roadmap: Members = Learners Right version of ‘levels’?

Every day I make an effort to go toward what I don't understand. Yo-Yo Ma