Supply chain planning and control

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Presentation transcript:

Supply chain planning and control Chapter 13 Supply chain planning and control Source: Tibbett and Britten

What is supply chain management? ‘Supply chain management is the management of the interconnection of organizations that relate to each other through upstream and downstream linkages between the processes that produce value to the ultimate consumer in the form of products and services.’

Supply chain management is concerned with the flow of information as well as the flow of products and services ‘Upstream’ flow of customer requirements Long-term plans and requirements Market research information Individual orders Payment Potential new products and services Flow between processes Consumer Products and services New products and services Delivery information Payment request / Credit ‘Downstream’ flow of products and services for customer fulfilment

Purchasing and supply management Physical distribution management Second-tier supplier First-tier supplier First-tier customer Second-tier customer End customer Information flow Physical flow Supply side Demand side Purchasing and supply management Physical distribution management Logistics Materials management Supply chain management