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1 © HSD Institute. Use with permission. Human Systems Dynamics Professional Certification Training Human Systems Dynamics Professional Certification Training Day 2: Seeing Patterns in HSD Glenda H. Eoyang, Ph.D. Human Systems Dynamics Institute 50 East Golden Lake Road Circle Pines, MN Glenda H. Eoyang, Ph.D. Human Systems Dynamics Institute 50 East Golden Lake Road Circle Pines, MN Cohort 27—Minneapolis 2013

2 © HSD Institute. Use with permission.

3 Similarities, differences, and connections that have meaning across space and/or time. What Do We Mean by “Pattern?”

4 © HSD Institute. Use with permission. Patterns at Lunch

5 © HSD Institute. Use with permission. Patterns in Teams

6 © HSD Institute. Use with permission. Observe a human system What similarities, difference, and connections did you notice? So what changed in the pattern while you watched? Now what similarities, differences, or connections would you shift to make the pattern more fit?

7 © HSD Institute. Use with permission. CDE Model Background From where? Why? See, understand, and influence emergent patterns in CAS human systems dynamics Eoyang’s doctoral research: Philosophy Practice Multiple complexity disciplines C ED

8 © HSD Institute. Use with permission. CDE Model Conditions for Self-Organizing Holds the agents together until system-wide patterns can form Container

9 © HSD Institute. Use with permission. Systems depend on multiple kinds of containers: Fence–encircles Magnet–draws toward Affiliation–connects in pairs and clusters In real life, containers are multiple and massively entangled Power dynamics swirl around containers Containers are often reified in organizations and identities Functional containers can shift quickly C ED C Container (C) Holds the agents together until system-wide patterns can form Focus on

10 © HSD Institute. Use with permission. CDE Model Conditions for Self-Organizing Provides the potential for change and defines the emergent pattern Holds the agents together until system-wide patterns can form Container Difference

11 © HSD Institute. Use with permission. Difference refers to two things: The significant variable to watch (focus) The divergence in that variable at one time (delta) Difference generates potential for change Human systems include an uncountable number of differences at any moment Difference is always balanced with similarity in dynamic interaction C ED D Difference (D)Focus on Provides the potential for change and engagement among agents

12 © HSD Institute. Use with permission. CDE Model Conditions for Self-Organizing Establishes the connections among agents and between individuals and the whole Provides the potential for change and defines the emergent pattern Holds the agents together until system-wide patterns can form Container Difference Exchange

13 © HSD Institute. Use with permission. Can transfer: Information Energy Money Requires two-way transfer Work as designed: Long or short Narrow or wide Amping or damping Formal or informal Explain both change and stasis C ED E Exchange (E)Focus on Establishes the connections among agents and between individuals and the whole

14 © HSD Institute. Use with permission. CDE Profile Experience Industry Home base Personality Experiences Origins Seeing Influencing Large group Small group Social time Planning Debriefing Preparing Design Delivery

15 © HSD Institute. Use with permission. CDE CDE Diagram CDE

16 © HSD Institute. Use with permission. Seeing CDE—Our Case What?So What? ContainersDifferences withinExchanges within

17 © HSD Institute. Use with permission. Seeing CDE—Your Case What?So What? ContainersDifferences withinExchanges within

18 © HSD Institute. Use with permission. Seeing CDE—TA’s Case What?So What? ContainersDifferences withinExchanges within

19 © HSD Institute. Use with permission. Conditions for Self-Organizing How could you change the pattern? Containers C Differences Exchanges

20 © HSD Institute. Use with permission. Changing Patterns How would you describe this pattern?

21 © HSD Institute. Use with permission. Change the Container How will this change in container influence The pattern? The process of change for the pattern?

22 © HSD Institute. Use with permission. Current Pattern How will this change in container influence The pattern? The process of change for the pattern?

23 © HSD Institute. Use with permission. How will this change in difference influence The pattern? The process of change for the pattern?

24 © HSD Institute. Use with permission. How will this change in difference influence The pattern? The process of change for the pattern?

25 © HSD Institute. Use with permission. Changing Patterns How will this change in C, D, and E influence The pattern? The process of change for the pattern?

26 © HSD Institute. Use with permission. Current Pattern How will this change in exchange influence The pattern? The process of change for the pattern?

27 © HSD Institute. Use with permission. Changing Patterns How will this change in C, D, and E influence The pattern? The process of change for the pattern?

28 © HSD Institute. Use with permission. Influencing Patterns Faster More direct Clearer (Finite Game) Slower Wandering Ambiguous (Infinite Game) ContainersSmaller Fewer Larger More DifferencesFewer Smaller More Larger ExchangesTighterLooser

29 © HSD Institute. Use with permission. To change a pattern... Change container: Larger, smaller, more or less permeable Change differences: More, fewer, greater, smaller Change exchanges Tighter, looser, more, fewer

30 © HSD Institute. Use with permission. Influencing Patterns What?So What? ContainersDifferences withinExchanges within Now What? 21 Options for Action

31 © HSD Institute. Use with permission. CDE and Pattern Constraints C ED

32 © HSD Institute. Use with permission. Today we have... Influenced patterns in a CAS: Defined pattern Observed patterns Named conditions for patterns See how to change patterns Tomorrow we will: Practice using CDE to shift patterns

33 © HSD Institute. Use with permission. Continuing the Pattern In terms of your learning... Where are your ++++? Where are your ? What are your ? ? ? ? ?