© 2012 Pearson Education, Inc. publishing Prentice Hall. Note 5 Competitor Analysis— Competitive Intelligence.

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© 2012 Pearson Education, Inc. publishing Prentice Hall. Note 5 Competitor Analysis— Competitive Intelligence

© 2012 Pearson Education, Inc. publishing Prentice Hall. Introduction  A comprehensive competitor analysis includes the following four areas:  Long-term objectives and motivations of the competitor  Strengths and weaknesses  Strategies  Marketing tactics 2

© 2012 Pearson Education, Inc. publishing Prentice Hall. Long-Term Objectives and Motivations of the Competitor  The objectives determine the strategy and tactical moves  From the objectives one can derive what the motivations of your competitor are in a specific business or market  To identify the long term objectives and motivations of a competitor examine:  Vision and mission statements  Annual reports  Press releases  Analyst reports  Presentations and speeches of executives 3

© 2012 Pearson Education, Inc. publishing Prentice Hall. Strengths and Weaknesses  The assessment of strengths and weaknesses helps you to:  Predict competitor’s actions and initiatives  To identify points of difference to position your products and services 4

© 2012 Pearson Education, Inc. publishing Prentice Hall. Steps in the Assessment of Strengths and Weaknesses 5 Success factors in a market have to be determined The success factors are weighted according to their importance The competitor is rated on each success factor Multiply the rating by the importance weight

© 2012 Pearson Education, Inc. publishing Prentice Hall. Figure Note Strengths and Weakness Analysis 6

© 2012 Pearson Education, Inc. publishing Prentice Hall. Strategies  The strategy profile illustrates the strategic priorities and compares them with your own company  You can identify the areas of strategic overlap and areas of difference  A comprehensive strategy assessment leads to a strategy profile containing:  Portfolio analysis  Customer value analysis  Growth strategy 7

© 2012 Pearson Education, Inc. publishing Prentice Hall. Strategies  Marketing approach  Offensive strategy  Defensive strategy 8

© 2012 Pearson Education, Inc. publishing Prentice Hall. Figure Note Competitor Strategy Profile 9

© 2012 Pearson Education, Inc. publishing Prentice Hall. Marketing Tactics  Consists of the assessment of the individual marketing decisions  They relate to positioning, product and brand decisions, pricing, distribution and sales management, and communication  In this step you assess what the competitors actually do  Sources:  Price lists  Advertising campaigns  Promotions 10

© 2012 Pearson Education, Inc. publishing Prentice Hall. Marketing Tactics  Sales force meetings  Trade shows  Fairs  Shared customers  Shared distributors 11

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. Printed in the United States of America. Copyright © 2012 Pearson Education, Inc. Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall