Project Management © WISDM Corporation, 2000 Managing Your Projects Stakeholder

Stakeholder Management Project Management Training © WISDM Corporation, 2000 Home Individual or group who will benefit from project, is impacted by project or must provide resources to project Think about people and groups both internal and external to your organization Project Stakeholders

Stakeholder Management Project Management Training © WISDM Corporation, 2000 Home because he/she CANNOT DO IT ALONE A project manager must share the project with its stakeholder

Stakeholder Management Project Management Training © WISDM Corporation, 2000 Home The Stakeholder Management Process involving stakeholders in the project as participants building relationships across all stakeholders apprising them of project progress

Stakeholder Management Project Management Training © WISDM Corporation, 2000 Home Ensure the project has sufficient sponsorship and resources Identify potential barriers to project success and mitigate or eliminate them Stakeholder Management Goals You are developing a project “community”

Stakeholder Management Project Management Training © WISDM Corporation, 2000 Home Results of Effective Stakeholder Management All stakeholders are aware of the project’s strategic purpose and goals Sponsor, Steering Committee and Core Team are committed to the project and working together effectively Stakeholders across all functions have the same definition and perception of the project People impacted by change are identified, involved and ready

Stakeholder Management Project Management Training © WISDM Corporation, 2000 Home Do your homework... In order to lead, involve or manage stakeholders, you must continuously assess who they are and their relationship to the project.

Stakeholder Management Project Management Training © WISDM Corporation, 2000 Home The power of influence and advocacy Sponsor Change Agent Change Agent Change Agent Change Agent Change Agent Change Agent Change Target Change Target Change Target Change Target Change Target Change Target Stakeholder Role Mapping

Stakeholder Management Project Management Training © WISDM Corporation, 2000 Home Sponsor Change Agent Change Agent Change Agent Change Agent Change Agent Change Agent Change Target Change Target Change Target Change Target Change Target Change Target Who must change as a result of the project? Who will be responsible for making change? Who has the authority to make change? Based on the changes your project is making to the organization…

Stakeholder Management Project Management Training © WISDM Corporation, 2000 Home “OK....We’ve identified the project’s stakeholders and their relationships to the project....Now what?”

Stakeholder Management Project Management Training © WISDM Corporation, 2000 Home Stakeholder Management Matrix Repository for stakeholder information revealed through the mapping process Provides key questions to consider about the stakeholders during each phase Provides a written record of all stakeholders, their representatives and their relationship to project Project manager and team use information in matrix to develop ACTION ITEMS

Stakeholder Management Project Management Training © WISDM Corporation, 2000 Home Stakeholder Management Matrix for Project Initiation Phase Stakeholder What they gain from project How are they impacted by the project? What does the project need from them in Phase1? What do they know/ think about the project now?

Stakeholder Management Project Management Training © WISDM Corporation, 2000 Home Stakeholder Management Summary A required skill to continuously develop Associated skills include leadership, team building and communication An on-going process throughout project Key results: common perception of project, conflicts managed, change targets ready Stakeholder mapping is a strategic thinking and planning tool to help guide management actions Stakeholder management matrix is an important data repository tool