Netadmin Systems Henrik Halvorsen VP Sales

What’s it all about? CustomersServices ? Addresses Devices POPs

What’s it all about? The desired Service... The SPs want to reach as many Customer as possible If it is to difficult and/or expensive to supply it will not be done... To the customer in demand... The Customers want to select the Service/Provider of their choice Many networks face problems of attracting Services to their access Customers... In a cost effective manner... Facilitating the SP-Customer relation is key for Network Operators And the Mission of NETadmin... And keeping it that way NETadmin makes operation cost effective with end to end, automated, customer centric, HW independent BSS/OSS Solution to support growth in number of users as well as ARPU per user

The Challenge – Key requirements Customer Centric Attract, develop and keep the customer Smooth operation and Customer Service Time to Market Fast adaption of new services Market driven and time restricted service offering can drive ARPU Hardware independent Managing modern broadband network must be cross platform and hardware independent Flexible Business Model support Management platforms should be prepared for handling cooperation, interoperability and have flexibility to handle new Business Models – NETadmin is prepared !

Support for multiple business models Passive infrastructure (trenches, ducts, fiber) Active Network (network equipment, OSS/BSS) Active Network (network equipment, OSS/BSS) Retail Services (Residential, B2B) Retail Services (Residential, B2B)

End-to-end operation support

OSS/BSS system landscape as COTS BSSOSS NMS EMS Traditional system landscape Integration NETadmin – the true integrated end-to-end system BSS NMS OSS EMS

The NETadmin way Portals CRM Billing IPTV middleware Order management Ticketing system Network inventory Address database Monitoring EMS & NMS NETadmin Service Fulfillment Service Assurance Service Support NETadmin Service Fulfillment Service Assurance Service Support Network Service Provider End customer Customer helpdesk Network admin/Technician SP I nterface Helpdesk Interface End customer portal Technical Interface

OSS/BSS for Next Generation Networks OPEX savings Automation of Fulfillment & Assurance Minimized Customer Support load Reduced technician workload Flexibility & CAPEX savings Technology and Vendor independence Open Access enabled Comprehensiveness - no suite or silos to integrate Subscriber uptake facilitators Rapid service delivery Self activation and on demand services Fast service launch Facilitating Service Provider offerings Simplicity Automation Customer centricity Independence End-to-end