1 Presented by Aug-2013, IIM Indore

2  Analyze & evaluate benefits of Gyandoot project on stakeholders, its impact on administration efficiency and identifying economic viability of project.

3  Definition of Information Needed:- Demographic, socio-economic, penetration  Secondary Data Analysis:- District Administration Data, IIMA Assessment Report  Method of collecting quantitative data:- Survey & Document Review  Measurement:- Quantitative  Questionnaire Design:- Separate for each stakeholder  Sample Procedure:- Stratified Random Sampling  Plan of Data Analysis:- Regression Analysis

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5 Sr. No.StakeholderPopulationSample Size 1)User2,00, )Soochak3210 3)Government Official105

6  Questionnaire Method  Document Review

7  Number of trips for user (n) to the kiosk  Transaction time for service to user (t)  Cost of service to user (c s )  Bribe Paid (m)  Reduction in Number of grievances (g)  Cost Reduction in administration manpower (c a)  Cost Reduction in Operations (c o)

8  Regression

9 SNCustomer SatisfactionGovernance EffectivenessEconomic Viability 1)Increase/Decrease in number of trips for user to the kiosk Increase/Decrease in bribe payment percentage One Time Expenditure= 2)Increase/Decrease in Transaction time for service delivery Increase/Decrease in CAPEX & OPEX for government Recurring Expenditure= 3)Increase/Decrease in Cost of availing the service Increase/Decrease in number of manpower for government Revenue Generated= Satisfaction Level increased/decreased by ___ % Government effectiveness increased/decreased by ___ % Benefit-Cost Ratio is __. Hence project is viable/non-viable

10 PPT downloaded from

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