WORKING IN SRI LANKA YOUR FRENCH INFORMANTS: VIVIAN, LAUREN, ANN
BASIC INFORMATION LOCATION CAPITAL POPULATION ETHNIC MAKE-UP CURRENCY
WEATHER Tropical (wet and dry season) Humidity 80% year-round. Yala monsoon (May - September) Dry season (December- March)
FLAG
RELIGION
EVERYDAY CLOTHING The sarong and Sari
CUISINE
WORKING IN SRI LANKA Working week Salary Greeting Clothing Language Typical problems How to improve your job opportunities
WOMEN IN WORK Difficulty for women to enter the business world. Low status, low skilled and low paying jobs. Garment industry Female unemployment rate 22% (double that of men)
HIGH V LOW CONTEXT Refer to styles of communication Words do not convey whole messages Example: U.S. translation system
HIGH V LOW Things may be left unsaid Few words can convey a complex message Word choices important More explicit communication Highly codified language Value of word less important
DETERMINING FACTORS Emotions in a close relationship Directness of message Use of Non-Verbal Communication Use of digital/analogous language
WHAT DOES THIS MEAN FOR YOU? East Asia (Sri Lanka included): non confrontational business Building relationships > strict principled business codes Company culture and networks
NEUTRAL CULTURES Tend to not display emotions overtly Interactions with others are cool and detached Discussion and negotiations are focused on topic Showing too much emotion may detract from respectability
AFFECTIVE CULTURES Willing to reveal their feelings and thoughts Warm and enthusiastic behaviour Discussion and negotiations focused on people Consider those from neutral contexts as cold or less important
NEUTRALPortugalDenmark EthiopiaSwedenItaly JapanNetherlandsSwitzerland PolandHungaryMalaysia New ZealandEnglandFrance Hong KongCzech RepublicIreland AustriaUSAArgentina ChinaMexicoRussia IndonesiaFinlandVenezuela IndiaBelgiumSaudi Arabia BulgariaBrazilCuba CanadaNorwaySpain SingaporeThailandEgypt AustraliaGreeceKuwait UAEIsraelAFFECTIVE NigeriaGermany Source: adapted from Trompenaars and Hampden-Turner (2005)
SRI LANKAN ENVIRONMENT Public displays of emotion are frowned upon Strict order of hierarchy – religious influences Face integral to the reputation and honour of an individual or family
WHAT DOES THIS MEAN FOR THE FRENCH? Affective culture of France Avoid debates and interruptions Be aware of the spiritual influences that surround decision making Decisions always made at the highest level
DO YOU HAVE WHAT IT TAKES? Team player Work/Life balance Exhibit emotional and spiritual values Workforce flexible and trainable Loyalty and integrity Friendly, easy going and fun loving
SOURCES pdf etiquette/srilanka.html Communication-Style.html