Review Meeting – INSEAD, Fontainebleau – 30 March L 2 C Learning to Collaborate Knowledge Management Tools Development The L2C Knowledge Community (WP 2) Susanna Albertini & Louis Ferrini, FVA

Review Meeting – INSEAD, Fontainebleau – 30 March The L2C Knowledge Community (WP 2) OBJECTIVES: Support/stimulate the Consortium’s collaboration towards the final project objective of designing powerful simulation-based learning experiences focused on advanced collaboration dynamics and technologies (ACDT). Structure the knowledge harvested and created in the different Collaboration Domains in light of the Simulations’ design. Make available and easily accessible all the L2C Simulation material/output generated in the are of simulation design, implementation and deployment (conceptual backgrounds, scenarios, missions, dynamics, characters behaviours…). Create an active Knowledge Community (Consortium + broader community of researchers, game designers and instructors) around the research, design, implementation and deployment of L2C ACDT simulations.

Review Meeting – INSEAD, Fontainebleau – 30 March The L2C Knowledge Community (WP 2)

Review Meeting – INSEAD, Fontainebleau – 30 March The L2C Knowledge Community (WP 2) THE KNOWLEDGE COMMUNITY STRUCTURE: Two main areas, tightly integrated: the Knowledge Base and the Virtual Learning Community

Review Meeting – INSEAD, Fontainebleau – 30 March The L2C Knowledge Community (WP 2) THE KNOWLEDGE BASE GOALS: Store, organize, make accessible Collaboration Related Contents Support collaborative Editing of contents Allow analysis and transformation of contents into SIMs elements (scenarios, missions, dynamics, characters behaviours…) Document the simulation Experiences of users as well as material generated for these experiences (debriefing notes)

Review Meeting – INSEAD, Fontainebleau – 30 March The L2C Knowledge Community (WP 2) THE VIRTUAL COMMUNITY GOALS: The creation of an active community around the creation of collaboration- related simulation games prototypes The gradual emergence of a group’s identity Motivate people to return to the KC and to contribute actively to it Make the KC a “Meeting and Interaction Place”, rather than just an online archive of resources A place to launch collaborative initiatives and host team projects

Review Meeting – INSEAD, Fontainebleau – 30 March The L2C Knowledge Community (WP 2) OUR TARGET: L2C project team members Academic Researchers (in the "feeding" of ideas and concepts to be integrated into the simulations) Simulations’ designers/developers Teachers wanting to deploy collaboration games (Academic user sector) Trainers wanting to deploy collaboration games (Corporate user sector) Decision makers in organizations (private, public, educational)

Review Meeting – INSEAD, Fontainebleau – 30 March The L2C Knowledge Community (WP 2) GUIDELINES, PROCESSES AND RECOMMENDATIONS Criteria for an Effective Collaborative Environment Specific Features to Enhance Motivation –To enter –To stay –To contribute actively Technical dimension –Technical choices (programming language, middleware or not, servers, DB…) –Interface, Usability and Navigation related issues Guidelines for building a knowledge community –Design –Launch –Maintenance

Review Meeting – INSEAD, Fontainebleau – 30 March The L2C Knowledge Community (WP 2) KC ITERATIVE DESIGN PROCESS

Review Meeting – INSEAD, Fontainebleau – 30 March The L2C Knowledge Community (WP 2) THE LOGICAL STRUCTURE OF THE KNOWLEDGE COMMUNITY

Review Meeting – INSEAD, Fontainebleau – 30 March The L2C Knowledge Community (WP 2) KC KEY FEATURES: THE KB DIMENSION Search Engine Contribution’s wiki (create mode, view mode and co-edit mode, authorship and permission level, Versions, Undo and Master Copy) Comments space Additional tools (text editor, bookmarks, send to a friend feature, alert system, voting tool, number of visits, member’s activity level) Customized contents’ display (search for keyword, what’s new, relevant contents, last inserted entries, most active entries, last visited, my entries, my favourites)

Review Meeting – INSEAD, Fontainebleau – 30 March The L2C Knowledge Community (WP 2) KC KEY FEATURES: THE VC DIMENSION Profiles (My profile, Member’s profiles, Group profiles) Personal blog, Group blog Roles and permission levels Communication synchronous tools (voice communication, instant messaging, chat) Communication asynchronous tools (forums, system) Events space Collaboration spaces (initiative labs, wiki) Who’s on Network function (to be implemented)

Review Meeting – INSEAD, Fontainebleau – 30 March The L2C Knowledge Community (WP 2) PROTOTYPE PRESENTATION The address of the L2C Knowledge Community: