Nissan/Infiniti Remarketing Services

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Presentation transcript:

Nissan/Infiniti Remarketing Services March, 2015

20 Manufacturing Companies Operating in 18 Countries ~80% Did You Know… 130,000 15,000 Global Employees N.A. Employees 1.4 Mil. Annual US Sales Global Sales 20 in 18 >5 Mil. 20 Manufacturing Companies Operating in 18 Countries ~80% of US Sales Sourced from N. A. 191 Countries/territories world wide

Nissan North America Nissan North America, Inc. Me Regional headquarters for NA Sales/marketing, manufacturing, product planning and Part & Service Opened in July 2008 Houses ~2,000 HQ employees

New Product – Key to our growth 2014 Murano 2015 Maxima 2016 Titan

New Infiniti Product Too Q60 Coupe QX30

Nissan & Infiniti Remarketing

3 Teams of NMAC Remarketing Sales Sales Support Strategy & Planning Pilots Ground Crew Air Traffic Control Sales planning and execution Repping at sales Recon decisions Auction performance management Marshalling yard “On ground” operational management Getting cars ready for sale Inventory management Grounding, titles, inspections, transportation, Chasing past due processes Policy & Procedure development Auction Operational Process Reviews (OPR) Recall coordination Forecasting and performance reporting Development of advanced analytic tools Pricing & inventory optimization analysis System Development & Enhancement We are divided into 3 groups responsible for a variety of duties within Remarketing.

Nissan/Infiniti Remarketing Volumes Data Source: P&S 10-31-13

Vehicle Sources & Sales Channels 75% 10% <1% 15% Off-Lease Corp. Vehicles Fleet Repurchase Repos Upstream Closed Infiniti 1st Choice Nissan Advantage Multi-site sales Simulcast Everywhere In-Lane Closed Monthly at 6 Core Sites Manheim PA, Nashville, Orlando, Chicago, Dallas, Riverside Simulcast & Multi-site In-Lane Open 6 core + 17 more sites Highline sales, open sales, value sales, salvage, etc.

Analytically Drive Approach Pricing Model Neural Network/Machine Learning tool Measures 3,000+ variables VIN specific floor prices including geographic variances ATOM (Auction Transfer Optimization Model) Inventory load balancing across sites Assignments based on expected net value after transport and cost of time Push and Pull capabilities iPad Dashboard On the block tool Dynamically updates during sale Provides all key data

Market Place Evolution Consignors Dealers Retail Customers Traditional Approach - Linear Sell all at same sale Expense Management Recon is an “art” Book values/last prices Upstream vs. in-lane Inconsistent CRs Stick to trusted sales “Hands on Hoods” Regional arbitrage Book Values Only see their stores More visual evaluation Driving “feel” Trust of the seller Shopping by visiting Consignors Dealers Retail Customers Current Approach – More Sophisticated Linear Advanced Analytics Accurate pricing models Recon Analytics/ROIs Shotgun sales venues Selling without moving cars Buyer analyses Right car in the right sale Full Market View – can see all retail offers Advanced analytic tools tell what to buy & how much to pay Searching multiple sale sites at once “Walking” cars electronically Much more consistent CRs Extensive on-line research Comparing multiple cars from the couch Car Fax/Auto Check Know what they want before they visit and know who has it Negotiating electronically

What’s on the Horizon??? Consignor Direct Sales? Consignors Dealers Person to Person Sellers Retail Consumers End to End Visibility & Capability Consignor Direct Sales? Auctioning Vehicles Already Retailed? Automatic Shipping with Buy Back Guarantees? Automatically listing Cars when Purchased at Auction? Challenge: Stay on Top of & Ahead of these trends Advanced Pricing Models High Def. Photos Consumer Friendly CRs Purchase Analytics Remote CR Writers Online Search Engines

Thanks For Your Time! Nissan North America