ARCHITECTING FOR LEADERSHIP Nitin Parab Sr. Vice President and Global Head Enterprise Applications Services March 26, 2007

EAS – Our service portfolio 18 months back

Reduce Cost of Ownership and standardized Business Processes - Shift from Custom to Package SOA – Mergers, Reusability and Quicker adaptability to business change BI – Now used as an umbrella term that includes Analytic Applications, Infrastructure and Best Practices SaaS – Still in early stages but increasing in demand Emergence of SMB – Both SAP and Oracle launching strong partner based strategies Market Drivers

 CAGR of 51% top line and over 100% in profits.  58 New Customers in Tripled Headcount - crosses 1000  True Global engagement capability and references with development centers in Pune, Hyderabad and China  Strategic Partnerships in place with SAP and Oracle Globally for multiple services  Vertical solutions in place for Hitech Manufacturing, Pharma, Textiles, Engineering, FS, Media, Retail and Infotainment  Strong Brand recognition in US west and East  New Practices show growth and maturity – CRM, Demand Planning, Integration, Retek and BI  Innovative Skill development programs paying returns  Attained 38% offshore revenues with increased support engagements  Completed 2 strategic acquisitions to position for leadership What we garnered in last 18 months

AMR Research Jan 2007 At 680 people puts us at #6 Our current position

Optimal Skill mix 45% 55% Zensar

Well balanced work mix 5%60% 35% Zensar

Geography mix – Puts us in Top 5 in US 5% 85%10% Zensar

EAS Platform Services Enterprise Application Services Oracle EBS, Retek, Siebel, PeopleSoft, JDE, Demantra Business Objects, Cognos, Hyperion, Informatica SOA driven integration, Fusion m/wI, Tibco, websphere, Netweaver mySAP, ABAP, CRM, HCM, Netweaver/ ESA Oracle Ecosystem BI/DWMiddlewareSAP People and Service Delivery (Tools) 3000 consultants, 50% functional and 40% technical, 10% project management Primary Verticals Focus Hitech, Retail, Media, Infotainment, Pharma, Textiles, Dairy, Engg Services Strategy, development, deployment, global rollout, upgrades, Migrations, helpdesk support, Hosting and application maintenance

Plans for  $77M in and $125M in  3000 people global team  3 prong market share growth plan:  SMB – Strong SAP and Oracle alliance - SaaS  $1B to $15B – Direct Sales team  New - Greater than $15B – Strategic Account Sales  Reorganized Delivery to manage growth  Innovative and differentiated solutions:  Industry solutions  SOA – Integration  BI  24x7 Helpdesk  IT-BPO  Maximize offshore business in ZTD customer base  Fully integrate OBT

Territory Plan for  North America – Extend presence within 4 core regions  South America – Partnership in place for delivery  EU – Solid experience of working in UK, France, Netherlands, Spain and Finland. Scale operations.  APAC – Gaining good traction in Australia and Singapore. Dedicated delivery for continued growth in this region  India & Middle East – Dedicated sales, presales and delivery Orgs in place. Commitment from SAP and Oracle.  Africa – Need based

Delivery Model Business Requirements and Processes Design and Architecture Development and Testing Support, Maintenance and Enhancement Proactive Initiatives Understand Tacit Needs Improved Utilization Meet Stated Needs Hosted Services Shared/Managed Services Fixed Price T&M / Milestones T&M Tactical Strategic Context Core Value Arbitrage Cost Arbitrage

EAS Differentiators 5 Facts you must know Transforming and differentiating a business. Not just deploying, configuring or Support Dedicated Oracle Consulting Practice bigger than many onsite or Indian consulting firms. Vast business consulting, domain and functional experience Enabling business to become services-oriented, rather than just implementing SOA technology Micro-verticalization with industry specific point solutions for Hi-Tech, Manufacturing, Retail and M&E Uniquely Positioned for Mid- Market with strong onsite implementation and offshore multi-service capabilities, providing cost and quality advantage over boutique regional consulting firms. Bundled in Implementation & Support complex multi- service projects on Fixed- Basis

No story is complete without Satisfied Customers…….

EAS – Your Tier 1 Enterprise Solutions Partner Thank You