HP ACCREDITED TECHNICAL ASSOCIATE Customer Presentation Last Updated: 15 Dec

BUSINESS NEED FOR SPEED 2 1.“The data deluge: Businesses, governments and society are only starting to tap its vast potential,” The Economist, Feb. 25, “Dataquest Insight: Application Stores; The Revenue Opportunity Beyond the Hype,” Stephanie Baghdassarian, Carolina Milanesi; 16 December Juniper Research, 4.“The Difference Engine: Chattering Objects,” The Economist, Aug. 13, 2010, Data, transactions and customer interactions are increasing exponentially 2005 Mankind created 150 exabytes of digital data Create 8x more data Mobile apps download > 21B M Enterprise users in Mobile Cloud T devices connect to the Internet 4 2

IT CAPABILITY GAP Mankind created 150 exabytes of digital data Create 8x more data Mobile apps download > 21B M Enterprise users in Mobile Cloud T devices connect to the Internet 4 IT capability to leverage tech for business GAPGAP GAPGAP 1.“The data deluge: Businesses, governments and society are only starting to tap its vast potential,” The Economist, Feb. 25, “Dataquest Insight: Application Stores; The Revenue Opportunity Beyond the Hype,” Stephanie Baghdassarian, Carolina Milanesi; 16 December Juniper Research, 4.“The Difference Engine: Chattering Objects,” The Economist, Aug. 13, 2010, Data, transactions and customer interactions are increasing exponentially 3

EXECUTIVES NEEDS FOR IT 4 Source: IDC survey, #1 obstacle to adopting converged infrastructure: Lack of staff skills / shortage of expertise (~33%) Difficult to integrate new technology with installed based (~29%) GAPGAP GAPGAP 4

THE IT EXPERTISE GAP 5 HP customers and partners need IT professionals with: Business context awareness Translate business objectives into technology strategies that increase business ROI End-to-end technology expertise Develop integrated cross-platform, multi-technology solutions Hands-on experience Direct experience with cutting edge technologies that create business differentiation

HP: THE WORLD’S LARGEST IT COMPANY 6 Market shares and rankings are updated quarterly based on market research data obtained from IDC ( and delineate HP’s positions in key hardware, software, services, and networking markets. Note that IDC does not permit HP to show how it compares with other IT vendors in each market category. MarketPosition Blade servers#1 X86-based servers#1 UNIX/Linux/Windows servers#1 Ethernet switches#2 Automated software quality#1 IT Asset Management software#2 IT Services#2 Outsourcing#2 Support and training#2 Desktop PCs#1 Notebooks#1 Workstations#1 Thin clients#1 Laser printers#1 Inkjet printers#1 IMAGING & PRINTING PERSONAL SYSTEMS ENTERPRISE HP ships 2 client devices per second! HP ships 10 servers per minute! HP ships 1.6 printers per second! 6

>IT expertise that powers business performance 7 HP ExpertONE Program KNOWLEDGEEXPERIENCECOMMUNITY Access to HP beta products Remote labs that replicate customer environments Internships and job rotations Interaction with HP BUs Job and contract marketplace Collaborative problem solving Industry broadest and deepest certification portfolio Focus on business relevance and outcomes via technology EXPERTISE LIFECYCLE Sourcing the right expertise, when, where & how you need it HP EXPERTONE PROGRAM

Volume Opportunity Current HP Program Breadth Opportunity: Billions of educators and people new to technology. Key Education & workforce sector, certification TAM in millions. (1) Broad basic certs required for individuals considering technology as a career. Key successful market today. Increased opportunity for individuals outside of the HP partner network. Individuals with 2 or more years of experience. Strategically valuable certification space used to drive messaging and core strategic objectives of HP Consumer certification sweet spot to drive large numbers. Low difficulty and wide technologies need to be addressed Experts 4. Tech professionals 3. Pursuing careers in technology 2. Technology enthusiasts, Considering careers in tech 1. Digital Literacy Depth of Expertise Total Addressable Population DEMOGRAPHICS OF EXPERTISE 8

9 Career Certification Level ATP Accredited Technical Professional H P E x p e r t O N E ASE Accredited Solutions Expert H P E x p e r t O N E Master ASE Master Accredited Solutions Expert H P E x p e r t O N E Professional Program Professional Expert Master ATA Accredited Technical Associate H P E x p e r t O N E Associate Associate Program HP EXPERTONE LEARNING FRAMEWORK 9

10 *Prerequisite to the HP ATA – Cloud certification HP ATA PROGRAM Connected Devices* PC, mobile Internet, and virtual clients Printing Security and management Using cloud services Connected Devices* PC, mobile Internet, and virtual clients Printing Security and management Using cloud services Networks* Wired & wireless networking Security & management Networks* Wired & wireless networking Security & management Servers and Storage* Servers Storage Security & management Servers and Storage* Servers Storage Security & management Cloud Cloud essentials Integrating hosted and cloud services Cross-technology integration Business Acumen for IT Leaders Cloud Cloud essentials Integrating hosted and cloud services Cross-technology integration Business Acumen for IT Leaders

11 COMPREHENSIVE PATHWAY 11

HP ATA – CONNECTED DEVICES Designing and Deploying Connected Device Solutions >Design a multi-device, connected client solution incorporating PCs, tablets, mobile internet clients, given customer needs. >Install and configure connected client solutions. >Administer and troubleshoot connected client solutions. 12

HP ATA – NETWORKS Designing and Deploying Network Solutions >Design a wired and wireless network solution, given customer needs. >Install and configure wired and wireless network solutions. >Perform administrative, operational, and network management tasks. 13

HP ATA – SERVERS AND STORAGE Designing and Deploying Server and Storage Solutions >Design a server and storage solution, given customer needs. >Plan and design HP and industry-standard server and storage solutions. >Install and configure HP and industry- standard server and storage solutions, including server OS and mgmt. software. 14

HP ATA – CLOUD Designing and Deploying Cloud Solutions >Design end-to-end IT solutions that include on-site, hosted and cloud-based solutions, given customer needs. >Identify and describe industry-standard cloud and virtualization technologies. >Install and configure end-to-end IT solutions. >Administer and manage end-to-end IT solutions. 15

VALUE PROPOSITION 16 >Provide end-to-end skills that will lead to enhanced IT career and economic opportunities. >Deliver the industry’s first architect-level certification designed for academia. >Drive IT expertise for your community. >Enhance learning and retention with HP Remote Labs (hands-on labs). >Satisfy the evidentiary requirements for grants and other funding. 16

WHO SHOULD CERTIFY? >Cloud specialists >IT administrators >Network administrators >PC client architects >Systems engineers >Server administrators >Solution architects >Storage architects >Support technicians 17

SECONDARY EDUCATION PRICING >Individual Exam Vouchers  SRP: $89 USD  US Academic Price: $69.50 USD >Additional Elements  eBook: $40 USD  Textbooks: $60 USD  Additional Remote lab time Learning Solution Bundle  Annual Site License: $5,000 USD  HP Remote Lab: $1,500 USD 18

HIGHER EDUCATION PRICING >Individual Exam Vouchers  SRP: $89 USD  US Academic Price: $69.50 USD >Additional Elements  eBook: $40 USD  Textbooks: $60 USD  Additional Remote lab time Learning Solution Bundle  Annual Site License: $7,000 USD  HP Remote Lab: $1,500 USD 19

20 15 November 2011 Certifications: Connected Devices, Networks, Servers & Storage Certification exams and bridge curriculum Access to HP Remote Labs Universities, Community Colleges, Technical Schools, High Schools English only Pilot focused in U.S., U.K., India, Latin America AUGSEPOCTNOVDECJANFEBMARAPRMAYJUNJULAUGSEPOCTNOV 15 February 2012 Certification: Cloud Practice exams and HP official curriculum HP Institute Education Centers and HP Certified Instructors Certified community forum 15 November 2012 Geographic expansion Internship program Professional program for 4 year institutions 15 May 2012 Localizations: Spanish, Chinese Simplified TIMELINE 20

HOW TO PARTICIPATE >HP ATA Preview: For schools with students enrolled in similar programs  “Bridge Curriculum” covers additional material needed to pass the HP ATA exam  Certification exams and practice tests, HP Remote Labs >Teacher Awareness: For teachers who wish to preview the exams  Certiport will provide exam vouchers and assist in setting up Testing Centers 21

Thank You! Copyright © 2011 Certiport Corporation. All rights reserved. Certiport and the Certiport Logo are trademarks or registered trademarks of Certiport Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. This document is provided for informational purposes only and is not intended as advertising. All warranties relating to the information in this document, either express or implied, are disclaimed to the maximum extent allowed by law. The information in this document is subject to change without notice. 22