FOCUS ON FIVE Management Tip Q TO REPLACE AN IMAGE: Click on the image and delete then click on the photo icon. Select your photo and insert Resize photo if needed by cropping and sliding it

Leadership Development Programme – 2014 Introducing ‘blended learning’ Commercial SkillsPerformance SkillsMotivational Skills North Sea Managers’ eLearning Path Contract Design & Management It Aint My Money Basic People Management Business Integrity Fundamental Rights at Work How to Manage Difficult Appraisals Time Management How to Praise Your Staff Empathy Building on the Motivation of Your People Presentation Skills Face to Face Leadership Programme Contract Management (Managers’ Forum) Chef Managers’ ‘101’ Absence Management Effective Appraisals Competence Assurance Scheme Interview Skills Performance Management Communicating Effectively Motivating and Mentoring Your Team Presentation Skills Competence Assurance Scheme

Five focus areas for managers (from 2012 engagement survey) COMMUNICATION LEARNING & DEVELOPMENT APPRAISAL RECOGNITION CLEAR DIRECTION

Why these Five? ■ Communication, Recognition and Learning & Development are 3 key engagement drivers in Europe and managers have a considerable impact on each of them. If we are serious about Safety Leadership, managers need to be able to communicate their expectations, recognise exemplar behaviour and develop a culture of safety excellence ■ Teams will be engaged if they trust their leaders as role models for behaviour. By conveying a Clear Direction in terms of the vision, values and business objectives of the company we will have safer, more productive and motivated people. People want to feel that they have a stake in the organisation and can participate in decisions. ■ Effective performance management and Appraisal complements the other areas. It focuses on engagement and Safety drivers such as Performance Development, Involvement and Encouragement

Leadership Development Programme – 2015 Developing our blended approach with Safety First ‘FOCUS ON 5’ ‘our overarching development and engagement themes’ Clear DirectionAppraisalRecognitionCommunication Learning & Development Safety Leadership Programme Delivering Safety Leadership ‘The Sodexo Way’ using the ‘Focus on 5’ themes North Sea Managers’ eLearning Path 2015 Content TBC on clear direction Content TBC on appraisal Content TBC on clear recognition Content TBC on communication L&D Website ‘Leadership Tools’ Face to Face Leadership Programme Contract Management Chef Managers’ ‘101’ Standard Operating Procedures Effective Appraisals Competence Assurance Scheme Motivating and Mentoring Your Team Respect at Work Communicating Effectively Presentation Skills Absence Management Interview Skills Performance Management Competence Assurance Scheme

Managers’ Resources SAFETY LEADERSHIP eLEARNING THEMED CONTENT WITH QUARTERLY ‘PUSH’ FOCUS ON 5 Recognition Communication Appraisal Learning and Development Clear Direction PRACTICAL BOOKLET / WEB RESOURCES FACE TO FACE PROGRAMME

Launch Programme Safety Leadership incorporating Focus on 5 themes - Design Summer Delivery from August Focus on 5 booklets and website portal with video, booklets and other content - Design July – August - Launch at Managers’ Forum in September/ October Focus on 5 supported by new eLearning content - Design June – December - Launch January 2015 Focus on 5 Quarterly ‘pushes’ throughout Managers to follow set safety/leadership learning throughout the year Focus on 5 evaluation Q4 2015