© Prentice Hall, 2008 Business Communication Today, 9eChapter Creating and Delivering Oral and Online Presentations

© Prentice Hall, 2008 Business Communication Today, 9eChapter Build Your Career with Oral Presentations Display your skills Think on your feet Grasp complex issues Handle challenges

© Prentice Hall, 2008 Business Communication Today, 9eChapter Three-Step Process Planning Writing Completing

© Prentice Hall, 2008 Business Communication Today, 9eChapter Planning Presentations Analyze the situation Select the medium Organize the information

© Prentice Hall, 2008 Business Communication Today, 9eChapter Analyzing the Situation Purpose –Inform –Persuade –Collaborate Audience –Emotional state –Language issues –Circumstances

© Prentice Hall, 2008 Business Communication Today, 9eChapter Selecting the Medium In-person presentations Podcasts Webcasts

© Prentice Hall, 2008 Business Communication Today, 9eChapter Organizing Presentations Define the main idea Limit the scope Choose the approach Prepare the outline

© Prentice Hall, 2008 Business Communication Today, 9eChapter Planning Outline State purpose and main idea Organize major points and subpoints Identify introduction, body, and close Show your connections Show your sources Choose a title

© Prentice Hall, 2008 Business Communication Today, 9eChapter Speaking Outline Follow the planning outline Condense points and transitions to keywords Add delivery cues Arrange your notes

© Prentice Hall, 2008 Business Communication Today, 9eChapter Writing Presentations Adapting to your audience Composing your presentation –Formality –Audience –Subject –Message –Conclusion

© Prentice Hall, 2008 Business Communication Today, 9eChapter Creating the Introduction Arouse interest Build credibility Preview the message

© Prentice Hall, 2008 Business Communication Today, 9eChapter Composing the Message Limit the main points Connect the ideas Engage the audience

© Prentice Hall, 2008 Business Communication Today, 9eChapter Writing the Conclusion Restate the main points Describe the next steps Close the presentation

© Prentice Hall, 2008 Business Communication Today, 9eChapter Completing Presentations Revise the message Master the delivery Prepare to speak Overcome anxiety

© Prentice Hall, 2008 Business Communication Today, 9eChapter Mastering the Delivery Memorizing Reading Impromptu speaking Speaking from notes

© Prentice Hall, 2008 Business Communication Today, 9eChapter Preparing to Speak Know the location Consider the audience Adapt the content

© Prentice Hall, 2008 Business Communication Today, 9eChapter Overcoming Anxiety Extra material Practice Think positively Visualize success Take deep breaths Be ready Get comfortable Don’t panic Focus on message Engage audience Seek friendly faces Keep going

© Prentice Hall, 2008 Business Communication Today, 9eChapter Appearing More Confident Don’t rush Maintain eye contact Stand tall Control your gestures Use your voice

© Prentice Hall, 2008 Business Communication Today, 9eChapter Responding to Questions Focus on the questioner Respond appropriately Maintain control Survive the hot seat Encourage questions Conclude the presentation