1 Views expressed in this presentation are those of the staff and do not necessarily represent the views of the Commission Marc Schoem Deputy Director Office of Compliance and Field Operations ICPHSO – Southeast Regional Training August 4, 2011 Atlanta, GA

Andrew J. Kameros Andrew J. Kameros Director Office of Compliance and Field Operations Howard N. Tarnoff Howard N. Tarnoff Acting Special Legal Assistant Office of Compliance and Field Operations Dennis R. Blasius Director Field Investigations Division 2

Carol J. Cave Carol J. Cave Director Office of Import Surveillance Mary B. Murphy Director Compliance Legal Division Office of General Counsel 3

 Full-Time Investigators  Analysts for Retailer Reporting Program  4

5

Kathleen Stralka Kathleen Stralka Director Office of Epidemiology  Data Input  Triage  Integrated Teams 6

 Monthly Meetings  DVC – China AQSIQ  Health Canada  Mexico  EU 7

Neal Cohen Neal Cohen Small Business Ombudsman 8

9 FY09FY10FY11TOTAL Drawstring Recalls Hair Dryer Recalls

Rockville, MD 10  State of the Art Testing Facility  Consolidated Technical Staff

Dean Woodard Dean Woodard Director 11 Tanya Topka Fast Track Team Lead Blake Rose Electrical / Fire / Mechanical Hazards Team Lead Renae Rauchschwalbe Children's Hazards Team Lead

12 FY09FY10FY11 Reports (RP) Investigations (PI) Cases (CA) Total

13 FY09FY10FY11 Fast Track (RP/X) Reports (RP) Cases (CA)

14 Web Based New streamlined form coming soon

 Incidents  Trade Complaints  Media  Federal / State / Local Referrals  Retailer Reporting Program  Trend Analysis 15

 Internet Surveillance  Full Reports  Establishment Inspections  Sample Collections  Retail Surveillance  Holiday Surveillance  Fireworks  Halloween  Christmas 16

 Product Safety Assessments  Company / Product Recall Negotiations / Response  Other Factors 17

 Identify Patterns  Number of Products  Likelihood of Injury  Severity of Defect  Hazard Classification  A  B  C 18 DEXDEX

 Corrective Action Plan (CAP)  Social Media  Joint Press Release  Health Canada  Mexico  Latin America  EU  Recall Posters  Direct Mail  Website 19

 Recall Effectiveness Check   Reverse Logistics  Retailer Obligations  3 rd Party Testing Disposal Obligations 20

 Reports to Office of Compliance and Field Operations  Remedy  Incidents  CAPs  Recall Effectiveness Checks  Close Requests 21

Marc J. Schoem Deputy Director Office of Compliance and Field Operations U.S. Consumer Product Safety Commission  Phone:  22