RedCouch HealthNet Michael Cook Matthew Cox Nancy Forero Tony Gucaj John Rosenberger
Problems 2 Limited product lineIncreased competitionConstrained revenue growth
Solution 3 HealthNet Turnkey, hosted medical service Components Wireless medical devices & internet gateway Cloud storage of medical data Web services interfaces Web portal for patient and care giver access
Web Portal 4
Current State Provisioning Provision partitions for HDOs Reporting View enrollment, productivity & usage statistics Customer Care Tier 3 support for medical devices Future State 5
Deliverables For Gloco Web services interface Web administration portal Web reporting portal New CRM screens For HDO Web administration portal 6
Entities 7
Software Solution 8
Implementation Cost - Business Justification One time integration costs - relatively small $800,000 7 full time employees Pilot program - profits in year one Profitable with 20,000 patients $25 million from device sales alone Predicted 80% HDO take rate High HDO satisfaction rate strengthens Gloco’s customer relationships 9
Financial Justification 10
Customer Savings 11
Operational Governance 12
Project Timeline Integration/Deployment Operation 13 MONTHS
Project Success 14 ImplementationPilot Program ParticipationPilot Program SatisfactionSales of Devices & SubscriptionsTraining of Gloco & HDO Personnel
Success Metrics KPI Reporting HDOs offering HealthNet Devices Sold Device Activity Employee Performance Training Scores Customers per minute Employee Feedback Ease of use Applicability to work activities Responsiveness Suggested improvements Simplicity Gloco 15
Q&A HealthNet by
Integration - CRM Functionality (Gloco CRM) Administrator: Create or Delete a new HDO Add or Delete a HDO Administrator Manufacturing Assign devices to inventory Shipping Assign Device to User Tier 3 Support Add or Remove End User within an HDO Add or Remove a Device to or from Inventory Assign or Unassign a user device
Demo - Add a new user
Demo - Add a new user, continued
Demo - Add new user - create goals
Demo - Add new user - set reading plan
Demo - Tasks - Alerts