W ELCOME W ELCOME Facebook - Public Affairs workshop Hashtag - #fl370pa
Housekeeping Pledge / Safety Brief Welcome / Introductions AM Session: Taking Aim Lunch PM Session: Content Marketing Closing remarks Housekeeping
Managing expectations
Don’t re-create the wheel Don’t re-create the wheel Use template for releases Use template for releases Use online resources Use online resources Tip #1 - Work efficiently
Include contact information Include contact information Dateline Dateline Inverted pyramid Inverted pyramid Include quote Include quote Short sentences (25 words) Short sentences (25 words) words words “Gold nuggets” “Gold nuggets” Photo and cutline Photo and cutline Use hyperlinks Use hyperlinks Use a Standard Format for Releases for Releases
Online resources
Member search NHQ article submission Balsem Award Online Resources
Tip #2 - Target your audience
Leadership Members Culture Stakeholders Q: Is the Media a stakeholder?
Tip #3 - Choose the right communication channel. The method used to deliver the message …makes a difference.
Which communication channels does your squadron use effectively? Which ones need improvement? Which communication channels does your squadron use effectively? Which ones need improvement? Discussion Topic
Exercise Create an information release
Quotes inject “third- person voice” into the story which has high audience appeal. Great quotes come from good questions. Tip #4 - Include quotes and hyperlinks in your articles Hyperlinks offer additional information.
Activity Review published stories
Tip - #5 Link to your releases on social media
“Content marketing is a new name for looking at the multiple channels you need to use to inform all audiences about your areas of expertise.” Content Marketing
Don’t bank on the hope that traditional media will publish your story… …self-publish your articles and other information. Example: ONLINE NEWS Content Marketing
ONLINE NEWS… …is syndicated for each SER Wing. …can be inserted into local unit web site with stories filtered to group level.
Content Marketing Hyperlinks to self-published articles or information can be posted to social media, inserted into s, posters, newsletters, and many other communication channels.
ONLINE NEWS
Exercise
Web Pages Exercise
Thank You for your service! End of workshop
P LANNING P LANNING
The Four Step Planning Process in Public Affairs Civil Air Patrol
Step 1 Determine PA needs and opportunities. Step 2 Establish goals. Step 3 Establish action strategies for each goal. Step 4 Determine effectiveness (evaluation). Civil Air Patrol
Step 1: Determine PA needs and opportunities. Simply provides background information about your wing/squadron. Civil Air Patrol
Step 2: Establish goals. Get these from CAPR and your commander! Civil Air Patrol
Step 3: Establish action strategies for each goal. CAPR requires implementation of goals that target public awareness and networking. Civil Air Patrol
Step 4: Determine effectiveness (evaluation). Refer to the “ways to evaluate success” statement(s) for each goal. (End of NHQ/PA Briefing) Civil Air Patrol
SWOT Analysis
Organization Environment
SMART Goals