Supplier Change Request Portal August 2015

Supplier Change Control We recognize that continuous improvement efforts at our suppliers may require changes to manage cost, quality, delivery, and technology. However, implementation of unapproved changes can have unintended effects on our products and therapies, our operations and, more importantly, our customers and patients. Suppliers must notify Medtronic of changes made to materials, products, or processes.

Role of the Supplier Provide adequate advanced notification Establish an effective process for triggering notification of changes to Medtronic Define proactive process to identify and communicate changes from sub-tier suppliers

Process Improvement Plan We recognize that the current process is burdensome and time consuming Medtronic is taking steps to standardize and simplify this process where possible Improve the inputs to the process by providing a standard web based system for Supplier Change Request (SCR) submissions Increase Supplier visibility to the process with automated notifications

3 Easy Steps for Supplier Login to Portal Submit Request Monitor Status Login into website: changerequest.medtronic.com Complete Change Request & submit Monitor Status - Medtronic will send you notifications for the following: Receipt of completed request When a Medtronic change owner is assigned Approval or disapproval of change

Content Needed for a Change Request Change Details Information to describe the change and reason(s) why the change is being made Change Evaluation What has been done to evaluate the change and effect on product performance Medtronic Impact What Medtronic sites and business units will be impacted by the change The timing associated with the change Supplier contact information Name, email address, phone number, etc.

Benefits to the Supplier Standardized submission process for Medtronic Standard web form to submit change request Visibility and notification of status updates Traceability to submitted changes

Implementation Details Begin using the web form and process immediately. If your quality agreement stipulates specific functions be notified of change requests (i.e. buyers, supplier owners), please list them in the Medtronic preferred contact section of form. Contact your Medtronic sourcing partner or supplier quality contact if you have questions.