LeadApps & Customization
CRM Machine Button Campaigns & lists Orders Leads Call data Click-to-Call
Admin
Customizable by PCS
Add custom tabs (PCS)
Settings can be added for LeadApps: -QA Tool -Time management -Provision management -etc. Settings can be added for LeadApps: -QA Tool -Time management -Provision management -etc.
Reports by PCS Also check if favorite reports can meet client needs Reports by PCS Also check if favorite reports can meet client needs
Web API: Automate any actions that an admin can do – live
Machine
Total dialing logic rewrite possible Also reports etc. For example DNC-logic Total dialing logic rewrite possible Also reports etc. For example DNC-logic
Mini widget Sales still todo today: 5
Open: - Customer CRM - Own websites - Maps - Order-forms - Product owner systems - Custom call form Open: - Customer CRM - Own websites - Maps - Order-forms - Product owner systems - Custom call form
Used to send data to an outside system live after a call ends: -Add call details to customers CRM -Do analysis on the call -Do modifications to contact list -Etc. Integration work needed on the client side or by PCS Used to send data to an outside system live after a call ends: -Add call details to customers CRM -Do analysis on the call -Do modifications to contact list -Etc. Integration work needed on the client side or by PCS
Open any website after the call ends: -Surveys -Ratings -Customers internal tools Open any website after the call ends: -Surveys -Ratings -Customers internal tools