The World Leaders in Recruitment Conference 10 September

Possibly…the largest recruitment company that no one has heard of! 22

3 Possibly…the largest recruitment and service company that no one has heard of! 3 Australia 3 North America 3 UK & Europe 5th largest staffing company in the UK and 19th in the world 1.6bn of recruitment spend under management 1.2bn revenue44.6m EBITDA 33.6m EBIT2,500 Managers & Consultants 230 Offices55,000 placements a week 271 Outsourced & Managed services contracts 11th largest staffing company in Europe 49th largest staffing company in the US

No content in this Area Challenges  Weak economy  Pay rate stagnation  Margin pressure  Enormous volume of candidates  Expectations of instant access  Use of social media  Customers wanting more for less  Intense competition for business  Increase in RPO and Managed Services  Overriding sense of shock and lost-ness 4

No content in this Area Impellam share price 5 Performance against peer group Source: Thomson Datastream

No content in this Area Impellam share price 6 Source: Thomson Datastream Against FTSE 250

Candidate and client communities + CRM Candidate database 7 A clear focus Managed Services Delivery Specialist staffing ATS Own the market Own the talent

Refining the portfolio 8 UK / EuropeAustraliaNorth America Global Managed Service Capability Country Specialist Brands Country Management Global Candidate Mobility HealthcareLegal Engineering

9 An impeccable blend of people and process FOCUS SPECIALIST STAFFING TAKING THE HIGH ROAD FULFILLING OUR PEOPLE MAKING OUR CUSTOMERS’ BUSINESSES BETTER DELIVERY MANAGED SERVICES GETTING OVER OURSELVES WHAT? HOW? WHY?

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