Group 3 – Culture & Structure. Culture Culture “The dominant way of doing things in an organization” Tim Hortons & an Integration Perspective Managers.

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Presentation transcript:

Group 3 – Culture & Structure

Culture Culture “The dominant way of doing things in an organization” Tim Hortons & an Integration Perspective Managers & values Trevor Witty’s Experience Boss, Leadership, Attitude Observations

Culture 5 Characteristics That Affect Culture Personality Rita Bella; work environment Structure Observation of tasks Practices & Process Rules & Regulations Symbolism Logo & Language

Culture Factors of Culture Tangible and Intangible Tangible Symbols ; Logo Leadership ; Hierarchy & employees Dress ; strict, recognized, unified Language ; jargon Intangible Values ; satisfaction, ethical, communication, opportunities Beliefs ; intrinsic satisfaction, teamwork, products Slogans ; “Always Fresh, Always There”

Structure & Design Structure Operates structurally by function Runs a tall organizational structure with high span of control Complexity Centralization High Formalization Runs a mechanistic structure

Structure & Design Organizational Design ◦ Creating a structure that best fits the firm through  Size,  Strategy,  Technology  Environment Contingency Theory ◦ Company success depends on a combination of the above variables Size ◦ Specialization of tasks

Structure & Design Strategy ◦ Goals & themes

Structure & Design Technology Master Card Payment Tim Card Environment Decision Making Factors Internal & external Mintzberg’s 4 Dimensions of Structure Stability; Complexity; Market Diversity; Hostility;

Conclusion Does Tim Hortons live up to the culture and structure at which they claim? Absolutely!