3 rd Party Integration – Paxton Apr, 2014

Agenda Solution Partner Introduction Integration Introduction Product Demo Technical Issue Escalation Quick Setup Guide

Solution Partner Introduction Apr, 2014

Paxton Company Overview Established in 1985 Headquarter: United Kingdom Branch offices: Ireland, Germany, France, Benelux, South Africa and USA Product line: Standalone and PC based Access control Software: Net2

About Net2 Central control of sites Integration - intruder, CCTV Simple Software licencing One time charge unlocks all features, no additional Door licences User licences Workstation licences (incl. remote sites) Free upgrades

Net2 User Interface

Integration Introduction Apr, 2014

System Architecture Paxton AC Server TCP Server NUUO_Paxton Bridge Service NUUO Crystal Titan NUUO Tribrid Mainconsole TCP Client Metadata AC Plugin AC Plugin

What do I need to connect Paxton? ItemCompatible Server NUUO Bridge_TCP Server_Paxton -Mainconsole v and above -Crystal Titan v2.0 and above -Paxton Net2 v5.0 ACTCPClient_Crystal2.0-Crystal Titan v2.0 and above NUUO Access Control License -SCB-IP-P AC 01 / 04 -CT-ACC-Generic 01

Where should I install NUUO Bridge Service? (1) For Mainconsole NUUO Windows based Mainconsole Server Paxton AC Server Separated Server Any Windows Based Server Or NUUO Bridge Service

Where should I install NUUO Bridge Service? (2) For Crystal Titan Separated Server NUUO Linux based Crystal Titan Or Paxton AC Server NUUO Bridge Service AC Plugin AC Plugin

Installation Scenarios (1) If one NUUO Server would receive events from multiple Paxton Servers… NUUO Bridge

Installation Scenarios (2) If multiple NUUO Recording Servers would receive events from single Paxton Server… NUUO Bridge NUUO Mainconsole Separated Server Or NUUO Bridge

Integration Detail Supported feature Link Paxton metadata with surveillance video Keyword search across multiple Paxton access control database 10 user-defined metadata events Instant actions for each Paxton access control event Special requirement Bridge does NOT support UAC, must login as administrator Bridge application is developed with Windows 32bits. Bridge supports Windows 32bits and 64bits One Bridge can be installed on One server

Product Demo Apr, 2014

Trouble Shooting Apr, 2014

No Data Received on NUUO Client 1. Check firewall  Disable firewall on NUUO Client / Paxton Bridge / Paxton Server

No Data Received on NUUO Client 2. Check Paxon – Bridge AP connection status

No Data Received on NUUO Client 3. Check NUUO Client connection status - a) connection

No Data Received on NUUO Client 4. Check NUUO Client connection status - b) filter

No Data Received on NUUO Client 5. Check NUUO Client connection status - c) Metadata search

No Data Received on NUUO Client 6. Check Paxton Net2 event list  If there’s new event received on Paxton client

No Data Received on NUUO Client 7. Get log file in C:\Program Files (x86)\NUUO Bridge_TCP Server_Paxton for RD

Port Setting is Gone 1. Check ip_user.cfg in C:\Program Files (x86)\NUUO Bridge_TCP Server_Paxton  Record of previous ip/user last login

Port Setting is Gone 2. Check port.cfg in C:\Program Files (x86)\NUUO Bridge_TCP Server_Paxton  Record of previous port setting Door address Port Checked

Others Get log file in C:\Program Files (x86)\NUUO Bridge_TCP Server_Paxton for RD

FAQ 1. When Paxton and Bridge disconnects, would NUUO servers receive events? Ans: Yes, NUUO would receive event “Connection lost:Paxton server” 2. When Bridge and NUUO disconnects, would NUUO servers receive events? Ans: Yes, NUUO would receive event “Connection lost” (Need to setup event/action in NUUO servers)

FAQ 3. When Paxton and Bridge disconnects, would Bridge auto reconnect to Paxton server? Ans: Yes, Bridge would wait for Paxton server get online and reconnect 4. When Bridge and NUUO disconnects, would NUUO auto reconnect to Bridge? Ans: Yes, NUUO AC TCP Plugin would wait for Bridge server get online and reconnect

FAQ 5. When Bridge and NUUO disconnects, would Bridge save the Paxton metadata in buffer? Ans: No 6. Do Bridge and NUUO record the time of event triggering or the time of event receiving? Ans: Time of event triggering.

FAQ 7. If user turns on the UAC, can Bridge still work properly? Ans: Only with administrator privilege 8. Is there any limitation for the characters of door name shown on metadata source setting page? Ans: Yes, - For Crystal Titan, supports up to 64 characters, NO space in first and last character - For Mainconsole, supports up to 64 characters

FAQ 9. Would the metadata from Paxton server show as unreadable characters if users install Thai OS and MC? Ans: No, because Paxton SDK would only send strings in English. 10. I installed Bridge and NUUO MC in same PC. When PC crashes and restarts, MC would auto restarts and I manually turn on the Bridge service. But MC still can’t receive any metadata from Bridge. What can I do? Ans: Make sure Bridge is running  Go to Metadata Application and click “OK” again.

Technical Issue Escalation Apr, 2014

NUUO FAE Obligation Product coverage: NUUO Mainconsole / Crystal Titan NUUO Bridge (NUUO Bridge TCP Server Paxton) NUUO Plugin (ACTCPClient_Crystal v2.0) Contact windows Internal RD: (loop Solution PM Tina & Paxton: Support is available on *Mon-Fri, 7AM – 7PM (UK time) *Sat, 9AM – 1PM (UK time) Support is available on *Mon-Fri, 7AM – 7PM (UK time) *Sat, 9AM – 1PM (UK time)

FAE Issue Escalation Flow NUUO 1.Recorders 2.NUUO Plugin 3.NUUO Bridge NUUO 1.Recorders 2.NUUO Plugin 3.NUUO Bridge Paxton 1.Net2 Config 2.Product info Paxton 1.Net2 Config 2.Product info NUUO eHelpdesk NUUO eHelpdesk RD Gami Paxton Support Paxton & NUUO User

Project Support Flow Customer NUUO FAE / SE NUUO FAE / SE NUUO / Paxton 1. New feature request NUUO / Paxton 1. New feature request NUUO 1.Sys. Structure 2.Spec & Config NUUO 1.Sys. Structure 2.Spec & Config Paxton 1.Sys. Structure 2.Spec & Config Paxton 1.Sys. Structure 2.Spec & Config Solution PM Paxton Support NUUO FAE / SE NUUO FAE / SE

Quick Setup Guide Apr, 2014

NUUO_Paxton Bridge Configuration Step 1 Launch NUUO Bridge_TCP Server_Paxon.exe Log in Paxton Server

NUUO_Paxton Bridge Configuration Step 2 Configure Port for NUUO recording server connection Select the door and start

NUUO Crystal Configuration Download Plugin from websitewebsite Upload Plugin to Crystal Titan Metadata Server Step 1

NUUO Crystal Configuration Add metadata source (=door) TCP Server IP = Bridge IP Address TCP Server Port = Door Port TCP Server IP = Bridge IP Address TCP Server Port = Door Port Step 2

NUUO Crystal Configuration Configure Metadata Channel: Filter and Metadata Display Step 3

Configure Event Action of metadata server, source and channel NUUO Crystal Configuration Step 4 EventAction Server -Fail to write to drive -Server disconnect - to multiple -Play alert sound Source -Connection lost - to multiple -DO turn on -Go to Preset -Play alert sound Channel -Transaction started -Transaction stopped -Not enough space for retention days -10 user-defined - to multiple -DO turn on -Go to Preset -Play alert sound -Video edge display

NUUO Mainconsole Configuration Add metadata sour(= door) TCP Server IP = Bridge IP Address TCP Server Port = Door Port Step 1

NUUO Mainconsole Configuration Configure filter, display format and associated camera in Metadata Application Configure event action in Smart Guard Step

Thank you Apr, 2014