Education & Training Curriculum on Multiple Chronic Conditions (MCC) Strategies & tools to support health professionals caring for people living with MCC. Module 4 Interprofessional Collaboration Full citations for this presentation appear in the notes section of the slides.

Learning Objectives for this module After completing this module, you will be able to: Articulate why Interprofessional Collaboration (INTER) is beneficial to persons living with multiple chronic conditions (PLWMCC) Apply INTER strategies for continuity of care for PLWMCC across settings Interprofessional Collaboration: Module 4 2

Overview of Contents in this module How interprofessional collaboration helps PLWMCC Components of an effective interprofessional collaboration Putting interprofessional collaboration into practice 3 Interprofessional Collaboration: Module 4

S ECTION 1 How Interprofessional Collaboration Helps PLWMCC Interprofessional Collaboration: Module 4

Interprofessional Collaboration (INTER) Definition: The ability of healthcare and other professionals, as well as direct care providers, community health workers, persons living with MCC (PLWMCC), families and caregivers, to work effectively within and between professions and with PLWMCC, families, caregivers, and communities to provide appropriate and effective healthcare. Person- and Family-Centered Care: Module 1 5

INTER Competencies 1.Recognize that PLWMCC are central members of their own healthcare teams. 2.Negotiate roles and responsibilities with all team members that facilitate working within their full scopes of practice. 3.Collaborate with all team members in executing the care plan to meet the complex needs of PLWMCC. Interprofessional Collaboration: Module 4 6

INTER Competencies (Continued) 4.Support culturally competent care of PLWMCC by the interprofessional team. 5.Engage community partners as key members of the interprofessional team. 6.Coordinate team-based synergistic interventions that address all person-centered goals. Interprofessional Collaboration: Module 4 7

Benefits for using INTER For Clinicians  Improves productivity of the team  Creates synergy between team members  Makes resources available to PLWMCC For PLWMCC  Improved quality of care  Safer and more effective healthcare system  Higher satisfaction Interprofessional Collaboration: Module 4 8

S ECTION 2 Components of an Effective Interprofessional Collaboration Interprofessional Collaboration: Module 4

Members of an interprofessional team Healthcare Professionals Clinicians Office Staff Community– Based Resources Specialists PLWMCC, caregivers & families Interprofessional Collaboration: Module 4 10

Effective interprofessional teams Components  Clear understanding of roles & required tasks  Shared leadership  Established means of communication  Prioritizes activities based on PLWMCC’s preferences and severity of health conditions  Work collaboratively to optimize outcomes  Allows all members to practice at the top of their licenses  Share common goals Interprofessional Collaboration: Module 4 11

S ECTION 3 Incorporating Interprofessional Collaboration into Practice Interprofessional Collaboration: Module 4

Models that Utilize Interprofessional Teams Guided Care Model Patient Centered Medical Home Camden Coalition’s Model GRACE Model Interprofessional Collaboration: Module 4 13

Opportunities to Integrate INTER into Practice Care Plans Clinical- Community Linkages PLWMCC & Interprofessional Teams Interprofessional Collaboration: Module 4 14

The Role of PLWMCC on Interprofessional Teams PLWMCC Serve as a core member of the team Provide input into their health concerns, goals and strategies Monitor their care plans and communicate with all members of the team Interprofessional Collaboration: Module 4 15

Care Planning: Interprofessional Team Approach Care Plans are: Living documents Developed with input by all members of the team including PLWMCC Accessible by all team members & revised regularly Interprofessional Collaboration: Module 4 16

Interprofessional Teams and Community Linkages Ongoing clear and consistent communication is central! Clinical- Community Linkages Improves PLWMCC access to community resources and support Offers augmented interventions and services Increases care for PLWMCC Interprofessional Collaboration: Module 4 17

Barriers & Solutions to INTER Barriers/Challenges  Unplanned visits with unrealistic agendas  Inadequate support to meet the PLWMCC’s need for care  Insufficient time for documenting and complying with administrative requirements Solutions  Schedule previsit planning  Share the care among the team and expand responsibility of select team members  Sharing clerical tasks collaboratively and employing scribing Interprofessional Collaboration: Module 4 18

Barriers & Solutions to INTER (Continued) Barriers/Challenges  Poor communication  Team meetings are too time-consuming.  Computerized technology that causes more work for physicians Solutions  Establish workflow mapping and new systems planning  Schedule huddles or regular team meetings  Utilize in-box management and verbal messaging Interprofessional Collaboration: Module 4 19

INTER Resources  An Interprofessional Approach to Chronic Conditions Module 5: Caregiver and Family Support in Managing Chronic Conditions  Interprofessional Standardized Patient Exercise (ISPE): The Case of “Elsie Smith”  HHS MCC Education and Training Repository Interprofessional Collaboration: Module 4 20