VendorHQILS Product Discovery ProductRelease DateInstalls 1.Innovative InterfacesCASierraEncore + Duet ExLibrisIsraelALMAPrimo OCLCOHWorldshare Worldcat Discovery SirsiDynixUT Symphony ILSNA EOS InternationalCA EOS.Web AcademicNA Vendors Evaluated

Evaluation Process Initial Product Overviews (Aug) webinars, trade show demos, rep visits Indepth Demos (3hrs) with staff + questions (Sept-Oct) Review of major modules-Acquisitions, OPAC, Circulation, etc. Project Quotes (Sept-Oct) Follow up questions--contract details, Ts & Cs, Security, Maintenance, etc. Interview Customer References (Nov) Migration Process Meets Requirements Customer Support Team Review (Oct-Nov) OIT Meeting (Oct. 29 th )

Current ILS CostsFuture ILS Costs

Sierra Reference Customers InstitutionProject TypeYrs InstalledComments Loyola MarymountUpgrade2Good overall Santa Clara UniversityUpgradeEasy transition University of San FranciscoUpgrade2Great customer service Asuza Pacific*Upgrade1.5Great customer service * multi-campus

Features Benefits Integrates disparate applications into one Lower Cost of Ownership (TCO) No servers to host and maintain Limited IT management required Better collection and access services management Improved, upgraded patron interface

Technology Changes Current State 2 Independent platforms No shared services 2 customer hosted HW and SW Customer-managed backups and upgrades Future State Single Integrated platform Shared services 1 Cloud-based vendor hosted HW and SW Vendor-managed backups and automatic upgrades

ILS Upgrade and Merger Service for a new customer joining a single Innovative library. 28 hours of project management 22 hours of consulting on best practices for sharing a system. 130 hours of data loading Includes loading of bibliographic, item, authority, orders, serial checkin, and patron records as well as the addition of one location-based scope. Includes loading of circulation checkouts, holds, and fines and circulation migration consulting. 60 hours of online training on core system modules included.

ILS Upgrade and Merger Timeline: 2.5 – 4 Months Depending on Library Includes : Project Coordination Logins, Staff Setup, Permissions Project Highlights: Data Load WebPAC Customization Scoping Multi IP WAM Setup Accounting Units Circulation Tables (Patron Tables) Acquisitions/Serials

Innovative Manages Provision server resources in data center Install OS Red Hat Linux, PostgreSQL Install and configure database Install and configure Sierra Install and configure Encore Periodic Operating System upgrades Operating System Support Schedule and perform backups Hardware upgrades Hardware support Install Sierra upgrades ILS ImplementationHW + SW Maintenance

III Data Centers Tier 4 data centers (industrial strength). SOC 2 Type 2, SAS 70 and ITIL v3 compliant. Higher Security – network, infrastructure and physical access. Marque SAN and backup manufacturers. EMC for storage arrays. Tiered storage architecture for improved access times to data. Highly utilized data runs from solid-state drives - SSD - for enhanced performance. EMC Data Domain appliances for optical data backup and improved off-site storage capabilities.

III Data Centers Cont’d All Cisco internal networking for reliability and redundancy. Managed meshed Internet network serving the new data centers provides high resilience, high reliability and improves network latency.