The Collaborative Information Workspace Nicole C. Engard June 29, 2007 User-Generated Content and Social Media

It's time to start a new project in your library - what do you do? Set up a meeting with everyone involved? Start a list of tasks on your calendar? Create a document assigning specific people to tasks? Nicole C. Engard – NFAIS Meeting – June 29, 2007

How do you go about doing those things? Pick up the phone? Send out an with your documents attached? Nicole C. Engard – NFAIS Meeting – June 29, 2007

At Jenkins we’d create a blog Nicole C. Engard – NFAIS Meeting – June 29, 2007

Typical Project Procedures Nicole C. Engard – NFAIS Meeting – June 29, 2007

Communication During a Project Nicole C. Engard – NFAIS Meeting – June 29, 2007

Communication During a Project Nicole C. Engard – NFAIS Meeting – June 29, 2007

Communication During a Project Nicole C. Engard – NFAIS Meeting – June 29, 2007

Communication During a Project Nicole C. Engard – NFAIS Meeting – June 29, 2007

Communication During a Project Nicole C. Engard – NFAIS Meeting – June 29, 2007

Communication During a Project And now,everyone knows little bits and pieces and no one knows everything. Nicole C. Engard – NFAIS Meeting – June 29, 2007

How many of you can say that one year down the line you’ll be able to find that regarding policy changes? Then there’s the issue of finding information years down the road … Nicole C. Engard – NFAIS Meeting – June 29, 2007

Jenkins’ Solution - Blogs Web-based & full-text searchable Archived & backed up Visible to all staff – no one is left out Fewer s in our inboxes Conversational ( -like) format Date and time stamps Ability to link to relevant pages & comments Nicole C. Engard – NFAIS Meeting – June 29, 2007

What did the staff think? Nicole C. Engard – NFAIS Meeting – June 29, 2007

The projects section is my favorite part of the intranet. They allow us to blend our ideas and keep an eye on what is going on in our very busy organization. Even when I am not working directly on a project, it allows me to contribute. It creates a library without departmental borders. From a cataloger's perspective, things are classified together neatly and never lost. - Katrina Piechnik (Head of Technical Services) Nicole C. Engard – NFAIS Meeting – June 29, 2007

Kathy Coon – Deputy Director It has cut down on some of the clutter in my inbox. Now that the important facts are on the project pages, I no longer save everything! It's great having everything related to a project in one place. When I worked on my annual report last year, it helped put the year in perspective. Nicole C. Engard – NFAIS Meeting – June 29, 2007

Project’s Complete: Now What? Nicole C. Engard – NFAIS Meeting – June 29, 2007

Once your project is done, what do you do with all of those documents you were passing back & forth? Store them on a shared drive? Add links to them to your intranet? Store them in your ? Print them out? Nicole C. Engard – NFAIS Meeting – June 29, 2007

At Jenkins we’d use a wiki Nicole C. Engard – NFAIS Meeting – June 29, 2007

Jenkins’ Solution - Wikis Web-based & full-text searchable Archived & backed up Visible to all staff – no one is left out History of edits with date and time stamps Ability to link to relevant pages & comments Sound familiar? Nicole C. Engard – NFAIS Meeting – June 29, 2007

What did our staff think? Nicole C. Engard – NFAIS Meeting – June 29, 2007

It's a darn nuisance, making documentation, but ya gotta or you won't remember what ya did last tuesday. These wiki thangs are better than tha old way. - Ken Snyder, Network Admin Nicole C. Engard – NFAIS Meeting – June 29, 2007

The Wikis being used for indexing projects make updating much smoother. No more lost files! -Nancy Garner, Head of Info & Research Services Nicole C. Engard – NFAIS Meeting – June 29, 2007

Let’s See It In Action! Nicole C. Engard – NFAIS Meeting – June 29, 2007

Any Questions?? Contact me: Nicole C. Engard Learn more: Nicole C. Engard – NFAIS Meeting – June 29, 2007