Types of Communication

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Presentation transcript:

Types of Communication Child-Like The easiest and most natural communication to use. (You’ve been using it since you were a child!) It is a very immature method of communication and the least effective to use when you are an adult. Characterized by: Interrupting Self-centered motives Acting out of Control Not listening Yelling Whining Topping Name Calling Throwing Tantrums Verbal abuse Giving orders

Example of Child-Like Communication Watch these short video clips showing examples of child-like communication and topping!

Parent-Like Characterized by: Has NOTHING to do with actually being a parent! In fact, two- year olds are experts at this! This type of communication tries to direct others’ behavior. It is effective only because you usually get someone to comply or act a certain way. One way, or dictatorial, communication. No listening involved! Characterized by: Giving Instructions Directing Not Listening Demanding Ordering Punishing

Adult-Like Characterized by: This is the highest level of communication. It is the most effective and desired! It does take time to learn and use this type of communication. It does not happen over night. It not only involves communicating, but ACTIVE LISTENING as well! Characterized by: Both want to solve the problems with a “win-win” attitude Open, two-way communication Both try to control strong emotions while communicating and discussing issues Both parties take responsibility for comments or actions Those involved remain calm Both show respect for the other’s feelings and opinions

Non-Verbal This is the way a person expresses themselves through movement, posture and facial expression. It is possible to send one type of verbal message and at the same time, a very different message through body language. Non-Verbal Communication is very powerful and can often be misinterpreted.

Example of Non-Verbal Communication Watch this short video clip showing an example of non-verbal communication!

Constructive Communication Techniques Constructive communication contributes a meaningful exchange of ideas and/or leads to understanding Examples: Giving positive or encouraging messages Sending clear, concise messages Keeping the confidences of other people Using tact: (communicating something sensitive without hurting or offending) Asking Questions Being honest and open Speaking with respect Being a good listener

Destructive Communication Techniques Destructive communication “tears down” others and discourages open, adult-like communication. Examples: Insults, harassment, teasing Threatening Lying, blaming, accusing “You-Messages” Swearing Sarcasm (When a person says one message, but nonverbal communication and tone of voice says another) Gossip Topping Not Listening