Working in Teams Initial Tools for Teaming: Ground Rules and Action Plans for HIT Teams This material (Comp17_Unit3) was developed by Johns Hopkins University,

Slides:

Advertisements

Similar presentations

Working with Health IT Systems Under the Hood Lecture b This material (Comp7_Unit2b) was developed by Johns Hopkins University, funded by the Department.

Advertisements

Quality Improvement Reliability, Culture of Safety, & HIT This material (Comp12_Unit4) was developed by Johns Hopkins University, funded by the Department.

United States Fire Administration Chief Officer Training Curriculum Human Resource Development Module 6: Managing the Workforce.

The Virginia Model Mentor Coaching for School Improvement Charlottesville, Virginia July 27-31, 2009 Elements of a Successful School Improvement Team Meeting.

Individual Roles and Team Mission

Working with Health IT Systems HIT System Planning, Acquisition, Installation, & Training: Practices to Support & Pitfalls to Avoid Lecture b This material.

1. 2 Why is the Core important? To set high expectations –for all students –for educators To attend to the learning needs of students To break through.

Unit 11C: Data Quality Attributes Data Quality Improvement This material was developed by Johns Hopkins University, funded by the Department of Health.

Planning, Management and Leadership for Health IT Overview of the Strategic Planning Process Lecture a – Creating an IT Strategic Plan This material Comp18_Unit5.

School Bus Driver Inservice Personal Values Handout #1 School Bus Driver Inservice

Introduction to Information and Computer Science Information Systems Lecture b This material (Comp4_Unit9b) was developed by OHSU, funded by the Department.

Working with Health IT Systems Health IT in the Future Lecture a This material (Comp7_Unit11a) was developed by Johns Hopkins University, funded by the.

Unit 1a: Health Care Quality and HIT Introduction to QI and HIT This material was developed by Johns Hopkins University, funded by the Department of Health.

Working with Health IT Systems HIT and Aspects of Patient- Centered Care Lecture b This material (Comp7_Unit10b) was developed by Johns Hopkins University,

Configuring Electronic Health Records Migration to an Electronic Health Record System Lecture b This material (Comp11_unit1b) was developed by Oregon Health.

Quality Improvement Workflow Design Lecture a

Introduction to Project Management Managing Project Time, Cost, and Procurements Lecture a This material (Comp19_Unit6a) was developed by Johns Hopkins.

Working with Health IT Systems Potential Issues with Adoption and Installation of an HIT System This material (Comp7_Unit9) was developed by Johns Hopkins.

Working with Health IT Systems Fundamentals of Usability in HIT Systems—What Does it Matter? Lecture a This material (Comp7_Unit 5a) was developed by Johns.

Working with Health IT Systems Introduction & Overview: Components of HIT Systems This material (Comp7_Unit1) was developed by Johns Hopkins University,

Unit 10a: HIT and Aspects of Patient-Centered Care Component 7 – Working with HIT Systems This material was developed by Johns Hopkins University, funded.

Introduction to Project Management Team Management and Communications Lecture c This material (Comp19_Unit8c) was developed by Johns Hopkins University,

Fundamentals of Health Workflow Process Analysis and Redesign Acquiring Clinical Process Knowledge Lecture b This material Comp10_Unit4b was developed.

Unit 9a: The BSI Story HIT Infecting a Patient Safety Culture This material was developed by Johns Hopkins University, funded by the Department of Health.

Working with Health IT Systems Lecture a This material (Comp7_Unit6a) was developed by Johns Hopkins University, funded by the Department of Health and.

Teambuilding For Supervisors. © Business & Legal Reports, Inc Session Objectives You will be able to: Recognize the value of team efforts Identify.

Working with Health IT Systems Under the Hood Lecture a This material (Comp7_Unit2a) was developed by Johns Hopkins University, funded by the Department.

Planning, Management & Leadership for Health Information Technology The Management and Leadership Distinction Lecture b – Temporary Leadership This material.

Component 7: Working with HIT Systems This material was developed by Johns Hopkins University, funded by the Department of Health and Human Services, Office.

Quality Improvement HIT and Infecting a Patient Safety Culture Lecture b This material (Comp12_Unit8b) was developed by Johns Hopkins University, funded.

Working in Teams, Unit 11 Positioning for High Performance Teaming: Challenges and Opportunities for Teams in the HIT Environment.

 Project management is the organization and management of resources (i.e. people, information, tools and machines, materials, time, capital and energy)

Working in Teams: Unit 3 Initial Tools for Teaming: Ground Rules and Action Plans for HIT Teams This material was developed by Johns Hopkins University,

Quality Improvement Principles of Quality and Safety for HIT Lecture a

Component 8 Installation and Maintenance of Health IT Systems Unit 4 Structured Systems Analysis and Design This material was developed by Duke University,

Working with Health IT Systems HIT System Planning, Acquisition, Installation, & Training: Practices to Support & Pitfalls to Avoid Lecture a This material.

Working with HIT Systems Unit 8a: HIT system planning, acquisition, installation, and training: Practices to Support & Pitfalls to Avoid This material.

Performance Management Petr Eliáš, NGO conference Vienna 2011.

Data Quality Improvement This material was developed by Johns Hopkins University, funded by the Department of Health and Human Services, Office of the.

Unit 10: Measuring Patient Safety This material was developed by Johns Hopkins University, funded by the Department of Health and Human Services, Office.

Working with Health IT Systems The Effective HIT System This material (Comp7_Unit4) was developed by Johns Hopkins University, funded by the Department.

Initial Tools for Teaming: Ground Rules and Action Plans for HIT Teams

Working with HIT Systems Unit 8b: HIT system planning, acquisition, installation, and training: Practices to Support & Pitfalls to Avoid This material.

New Supervisors’ Guide To Effective Supervision

© BLR ® —Business & Legal Resources 1408 Teambuilding for All Employees.

Unit 9b: Strategies for Adaptive Work HIT Infecting a Patient Safety Culture This material was developed by Johns Hopkins University, funded by the Department.

Quality Improvement HIT Design to Support Teamwork and Communication Lecture b This material (Comp12_Unit7b) was developed by Johns Hopkins University,

Working with HIT Systems Unit 7a Protecting Privacy, Security, and Confidentiality in HIT Systems This material was developed by Johns Hopkins University,

Unit 8a: The Implementation Team HIT Implementation Planning for Quality and Safety This material was developed by Johns Hopkins University, funded by.

Quality Improvement Principles of Quality and Safety for HIT Lecture b This material (Comp12_Unit2b) was developed by Johns Hopkins University, funded.

Publishing Services Bureau Web Communications Services Tips for managing the publication process Communications Workshop October 23, 2003.

Unit 11a: Health IT in the Future Component 7: Working With HIT Systems This material was developed by Johns Hopkins University, funded by the Department.

Working with Health IT Systems

Introduction to Project Management Managing Project Scope Lecture b This material (Comp19_Unit5b) was developed by Johns Hopkins University, funded by.

What is a Service Level Agreement? Service level agreements are part of a quality approach to help teams identify and agree what ‘good quality’ looks like.

Media Relations as Element of Corporate Communications Mr Borislav Miljanovic.

Quality Improvement HIT Implementation Planning for Quality and Safety Lecture b This material (Comp12_Unit9b) was developed by Johns Hopkins University,

Introduction to Project Management Project Monitoring and Control Lecture a This material (Comp19_Unit9a) was developed by Johns Hopkins University, funded.

Fundamentals of Health Workflow Process Analysis and Redesign Process Analysis Lecture a This material Comp10_Unit5a was developed by Duke University,

Planning, Management and Leadership for Health IT Key Concepts Associated with Leadership Lecture b – Emotional Intelligence This material Comp18_Unit3.

Unit 1b: Health IT Teams Examples and Characteristics This material was developed by Johns Hopkins University, funded by the Department of Health and Human.

Working in Teams Health IT Teams: Examples and Characteristics Lecture b This material (Comp17_Unit1b) was developed by Johns Hopkins University, funded.

Introduction to Project Management Quality Management Lecture b This material (Comp19_Unit10b) was developed by Johns Hopkins University, funded by the.

Aims, missions and objectives. Aims Aims are the long-term goals of a business as a whole.

Introduction to Project Management Project Life Cycles Lecture a This material (Comp19_Unit2a) was developed by Johns Hopkins University, funded by the.

Working in Teams Leveraging Integration Techniques: Power of HIT Team Dynamics This material (Comp17_Unit5) was developed by Johns Hopkins University,

Working in Teams Sharing Resources & Information: Tools to Optimize Performance This material (Comp17_Unit8) was developed by Johns Hopkins University,

Introduction to Project Management Project Planning Overview Lecture a This material (Comp19_Unit4a) was developed by Johns Hopkins University, funded.

Component 11 Unit 7: Building Order Sets

Component 2: The Culture of Health Care

Presentation transcript:

Working in Teams Initial Tools for Teaming: Ground Rules and Action Plans for HIT Teams This material (Comp17_Unit3) was developed by Johns Hopkins University, funded by the Department of Health and Human Services, Office of the National Coordinator for Health Information Technology under Award Number IU24OC

Initial Tools for Teaming: Ground Rules & Action Plans for HIT Teams Learning—Objectives Create and describe SMART ground rules. Develop and refine a team action plan. Establish ground rules and an initial action plan for an HIT team. 2 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working in Teams Initial Tools for Teaming: Ground Rules and Action Plans for HIT Teams

Team Member Expectations and Ground Rules Coach John Wooden’s six rules for team building 1.Sprit and morale, find and grow 2.Spot good & not so good competitors 3.Find the troublemakers and deal with them 4.A fair chance & opportunity are deserved by all 5.Fight, determination, courage, and desire – find & reward 6.A good attitude & cooperative nature – find & nurture (Wooden, J, 2007) 3 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working in Teams Initial Tools for Teaming: Ground Rules and Action Plans for HIT Teams

Setting Team Ground Rules Ground rules should focus on three elements: Tasks—Expected activities and deliverables for the team Process—How the activities will be carried out Norms—Ways in which team members will interact with each other 4 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working in Teams Initial Tools for Teaming: Ground Rules and Action Plans for HIT Teams

Setting Team Ground Rules Ground Rule Basics Clear Concise Consistent Agreed to Followed Reinforced Updated 5 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working in Teams Initial Tools for Teaming: Ground Rules and Action Plans for HIT Teams

Setting Team Ground Rules Overall team-based aspects Clear Concise Consistent Process monitoring aspects Agreed to Followed Reinforced Updated 6 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working in Teams Initial Tools for Teaming: Ground Rules and Action Plans for HIT Teams

SMART Ground Rules Ground rules should be written to be: S pecific M easurable A ttainable R elevant T imely (Time Bound) 7 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working in Teams Initial Tools for Teaming: Ground Rules and Action Plans for HIT Teams

General Team Rule Examples 1.Project objectives are measurable and can be achieved in the short term. 2.Project work plan and implementation plan are clearly defined. 3.The problem is studied before a solution is created. 4.Meeting minutes are posted and feedback is provided. 5.Skeptics are involved on the team. 6.Team members communicate daily with each other. 8 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working in Teams Initial Tools for Teaming: Ground Rules and Action Plans for HIT Teams

Why Create an Action Plan? “By failing to prepare, you are preparing to fail.” Attributed to Benjamin Franklin (ThinkExist) 9 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working in Teams Initial Tools for Teaming: Ground Rules and Action Plans for HIT Teams

Action Plan Preparation Clearly define goal(s) or mission. Clearly define parameters/scope Define what is out of scope Ask: –Who –What –Where –When –Why –How 10 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working in Teams Initial Tools for Teaming: Ground Rules and Action Plans for HIT Teams

Action Plan Example 11 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working in Teams Initial Tools for Teaming: Ground Rules and Action Plans for HIT Teams

Work Breakdown Structure 12 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working in Teams Initial Tools for Teaming: Ground Rules and Action Plans for HIT Teams

GANTT Chart 13 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working in Teams Initial Tools for Teaming: Ground Rules and Action Plans for HIT Teams

PERT Chart 14 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working in Teams Initial Tools for Teaming: Ground Rules and Action Plans for HIT Teams

Teams, Tools, & Structure Documentation –Like an immunization – good for you, but few enjoy it Action Plan –Touchstone that guides –Important accountability element Meeting agendas & meeting minutes Do it digital (if you can) – distributed teams 15 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working in Teams Initial Tools for Teaming: Ground Rules and Action Plans for HIT Teams

Initial Tools for Teaming: Ground Rules and Action Plans for HIT Teams—Summary Now that you have learned about Ground Rules & Action Plans for HIT Teams, you should be able to: Create SMART ground rules. Develop a team action plan. Use other tools for teams. 16 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working in Teams Initial Tools for Teaming: Ground Rules and Action Plans for HIT Teams

Initial Tools for Teaming: Ground Rules & Action Plans for HIT Teams—References References Crow K. Team Ground Rules. DRM Associates Available from: solutions.com/groundrules.htmlhttp:// solutions.com/groundrules.html Franklin, B. Quote attributed to Benjamin Franklin. Available from: Harrison K. Key insights into implementing PR plans. Available from: Setting Team Ground Rules. University of Minnesota, Office of Human Resources Available from: Wooden J. The Essential Wooden McGraw Hill. Images Slide 3: Picture of sports team. Image courtesy of dcjohn’s photostream. Available from Slide 4: Rural healthcare team. Image courtesy of Dr. Patricia Abbott Slide 9: A picture of a statue of Benjamin Franklin. Image from Thisisbossi's photostream. CC BY-NC-SA 2.0.Available at: Slide 10: Three question marks. Image created by Hopkins staff. 17 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working in Teams Initial Tools for Teaming: Ground Rules and Action Plans for HIT Teams

Initial Tools for Teaming: Ground Rules & Action Plans for HIT Teams—References Images Slide 11: Action plan example. Image created by Hopkins staff. Slide 12: Work Breakdown Structure. Image extracted from Systems Engineering Fundamentals. Defense Acquisition University Press, Creative Commons: Mdd. Permission: PD-USGOV.Available from: Slide 13: Gantt Chart. Creative Commons: Gavin White. Available from: Slide 14: PERT Chart. Creative Commons: Dbsheair. Wikipedia. Available from: Slide 15: A toolbox. CC BY-NC-NC-SA 2.0 by Zak Hubbard. Available at: Health IT Workforce Curriculum Version 3.0/Spring 2012 Working in Teams Initial Tools for Teaming: Ground Rules and Action Plans for HIT Teams