MDS Global IT Strategy Discussion July 7, 2011

Agenda  IntroductionErnest  Strategic directionsGanesh  DiscussionAll  Next stepsErnest

Core Thought Process

Customer Satisfaction Data Visibility Business Intelligence Architectural Simplicity Unified Technology Vendor Independence IT Strategy Scope Business Goals Technological Goals Scope Definition

Business Processes Applications Infrastructure Simplification Reduce number of elements Eliminate customization Automate change Standardization Use standard technologies and interfaces Adopt common architectures Implement standard processes Modularity Break down monolithic structures Create reusable components Implement logical architectures Integration Link business and IT Connect applications and business processes within & outside the enterprise Apply these to Adaptive Enterprise

Use Open Source Not based on sentiments Careful valuation of needs Best value package Long term benefits

Enable the business organization and operations to adapt to changing business needs Increase agility Improve business operations performance end-to-end across the enterprise Increase customer and employee satisfaction Improve performance Ensure security and continuity of internal business operations, while minimizing exposure to external risk factors Mitigate risk Improve business results; grow revenue and earnings, cash flow, and reduced cost of operations Maximize return Develop Agile and Scalable Architecture

Encourage Internal Collaboration

Promote Standardization