JARAP 2011 TRAINING “KNOW YOUR RIGHT” THE JOINT ROUTE ADJUSTMENT PROCESS May 20, ROLLINS ROAD, BURLINGAME, CA 94010

SIDNEY WONG – BRANCH 214 SIGNUP LIST FOR ANYONE WANT TO RECEIVE NEWS OR UPDATE FOR THE ROUTE INSPECTION

KNOW YOUR RIGHT (1) OFFICE TIME – CASING/PULL DOWN CREDIT & FIXED OFFICE TIME (FOT). DATA INTEGRITY – PROPER CLOCK RING20 (2) WORKHOUR & WORKLOAD REPORT20 (3) (4) COR – CARRIER OPTIMAL ROUTING15 (5) JARAP 2011 – GENERAL GUIDELINE15 (6) INITIAL /ADJUSTMENT CONSULTATION 25 TOTAL OF 125 MINUTES (2 HR 5 MIN)

OFFICE TIME + STREET TIME = TOTAL ROUTE TIME OFFICE TIME = CASING/PULL DOWN TIME + FIXED OFFICE TIME (FOT). BASE ON MAIL VOLUME – 18/8/70 FOR EXAMPLE: 18 PCS OF LETTER = 1 MINUTE 8 PCS OF FLAT OR SPR = 1 MINUTE 70 PCS OF ANY MAIL = 1 MINUTE PULL DOWN TIME CREDIT

DATA INTEGRITY PROPER CLOCK RING OFFICE – WHEN CASING ANOTHER ROUTE – MV 720/722 TO (6 DIGITS), WHEN DONE – MV 720/722 BACK TO YOUR OWN ROUTE STREET – WHEN CARRY ANOTHER ROUTE ON OT/UNDERTIME, AFTER RETURN TO OFFICE – MV 720/722- (AFTER THE FACT- MV 719/721, TIME 1300, ROUTE , SWIPT TIME CARD. THEN, MV 719/721, TIME 1500, YOUR ROUTE , TIME CARD

Route Base Information Report

FIXED OFFICE TIME (FOT) Fixed Office Time (FOT) = 43 minutes minimum LINE MARKUP, CARRIER ENDORSE, CHANGE OF ADDRESS, INSURED RECEIPT MINUTES LINE ACCOUNTABLE MAIL, KEY, 3849, BOTH AM & PM ----MIN 6 MINUTES LINE HOT CASE, WITHDRAW MAIL, CUTTING PLASTIC, LOAD MAIL ON LEDGE ---- MIN 5 MINUTES LINE MINUTES AM BREAK LINE VEHICLE CHECK MIN 3 MINUTES LINE PERSONAL NEEDS ---LOCKER, PHONE, SMOKE MINUTES LINE OFFICE WORK NOT COVER BY ANY LINE ITEMS ---TALK TO MANAGEMENT/CUSTOMER, STANDUP TALK, VACATION HOLD, CALLER, PO BOX MAIL, RUBBER BAND, FORMS, 3996 & MIN 9 MINUTES

FOT – LINE 21 –RECURRING TASK CALLER/PO BOX SERVICE, SAFETY/SERVICE STANDUP TALK, TRAVEL TO MARKUP MAIL LOCATION, REPLENISHING FORM, PM WASH- UP TIME, OFFICIAL COMMUNICATION WITH T-6/CLERK/MANAGEMENT/CUSTOMER, VERIFY HOLD MAIL, 3996/1571, RETRIEVING SCANNERS, TRAVEL TO PARCEL CONTAINER, OBTAIN/RETURN EMPTY EQUIPMENT ETC.

STREET TIME (DUTY) STREET TIME START WHEN YOU MOVE TO 721 OR 719 AND END WITH 722 OR 720 PICK UP DPS, ROLL HAMPER TO/FROM PARKING LOT SORT/ LINE UP PARCELS, PUSH CART (FOLDING OR UNFOLDING) TRAVEL TO/FROM ROUTE, TRAVEL WITHIN PARCELS / ACCOUNTABLE /MSP/DELIVER CONFIRMATION / SCANS STREET BREAK/ LUNCH / COMFORT STOP(S)

WORKHOUR WORKLOAD REPORT On each work day during the life (JARAP 2011) of this agreement, the Workhour Workload Report for all routes, for the previous day, will be posted daily in a convenient location. FOR CARRIERS TO VERIFY MANAGEMENT MAIL COUNT, ACTUAL TOTAL OFFICE (AM/PM) TIME, ROUTER HELP, TOTAL STREET TIME & ANY STREET AUX. IT ALSO SHOWS OVERTIME & UNDERTIME FOR PIVOTING

WORKHOUR WORKLOAD REPORT

NEW 3999 PROCESS When a 3999 is conducted on your route during this process, within 3 business days, management will explain to you the examiner’s comments and the reasons for any time recorded as nonrecurring street time, as well as any editing of the original PS Form Additionally, you will have the opportunity to write your comments on an attachment to the original unedited copy of the PS Form OBJECT / PROTEST ANY DEDUCTIONS

3999 HUMAN ERRORS (EXAMINER) TRAVEL TO/FROM, TRAVEL WITHIN LOADING/ UNLOADING RELAYS, ACCOUNTABLES, PARCELS, DEADHEAD BACKTRACK, MANAGEMENT TIME, WAITING FOR RELAYS/ TRANSPORTATION, TEMPORARY DETAIL, WAITING OTHERS --NONRECURRING

EDIT OF OF 6 1.) Unedited version of the original ) All edited versions of the ) All Audit Trail Reports (This report lists any changes made to the original 3999.) 4.) PS Form 3999X (This form is a handwritten account completed by management from the day of the 3999.) 5.) Examiner’s notes/comments 6.) Carrier’s notes/comments: Pages of M describe the new 3999 process in the JARAP 2011 MOU (JARAP 2011). The new 3999 process gives Letter Carriers the opportunity to write comments about the day of the These comments are attached to the unedited copy of the PS Form 3999 and sent to the route adjustment team. Letter Carrier comments will only be included with 3999s completed after March 22, 2011 (signing date of JARAP 2011). 7.) 3999 Data Capture Summary Screen including the Data Summary and Function Analysis Screens

EDIT OF OF 6 Recurring time includes: Load: From the time you clock to the street until you begin travel to the route Travel To: From the time you finish loading your vehicle until you arrive at first delivery Relay: Time spent loading relays into a satchel from a vehicle or relay box Deadhead Time: From the time a carrier finishes the last delivery point on a sector segment and retraces past completed deliveries in order to return to vehicle or next delivery point. (Consider placing deadhead time into last delivery sector segment where appropriate because deadhead time is not automatically transferred in COR.) For instance, if the Deadhead Time remains with the territory after the adjustment, it would be an error to record the time as Deadhead Time, and then deduct it from the route.

EDIT OF OF 6 Travel Within: Travel that occurs within the route and is not part of Travel To or Travel From the route. Some examples of Travel Within are moving the vehicle from park point to park point or driving from one geographic location to another without delivering. An exception to this general rule is that Travel Within should not be recorded when departing your normal Line of Travel for Lunch, Street Breaks or Comfort Stop(s). Parcel or Accountable Delivery: Time spent delivering these items and filling out PS Form 3849 when appropriate

EDIT OF OF 6 Breaks or Comfort Stops: Self explanatory (refer to Section of the M-39) Customer Contact: Self explanatory Travel From: From the time you start your vehicle and drive from your route until you begin unloading your vehicle Unload: From the time you begin unloading your vehicle until you clock back into the office

EDIT OF OF 6 Non-recurring time includes: Backtracking: Time begins when a carrier leaves his/her normal line of travel to deliver a missed article to an address they have already delivered and ends when he/she returns to that same point in the line of travel. NOTE: There are instances when it would be appropriate to deduct this time. However, there are also instances where it wouldn’t be appropriate to deduct this time. For instance, if a Letter Carrier has been instructed to backtrack and deliver DPS errors each day, this becomes a recurring function and the time used shouldn’t be deducted from the route. Management Time: Begins when carrier is instructed to cease delivery and ends when they resume delivery where they left off.

EDIT OF OF 6 Temporary Detail: Time that does not involve the carrier’s route. Example: performing auxiliary assistance on another route. Miscellaneous Other: Establish what the carrier did to determine need for transfer of actual time spent. Waiting Other: Actual time recorded when not doing normal route functions. THIS TIME WILL DISAPPEAR AND CANNOT BE RECOVERED IN COR. Chapter 's 10 Waiting for Transportation: Time spent waiting for public transportation. Replenish Time: Time spent on a mounted/driving/curbside delivery route reloading mail when a tray on the ledge of the vehicle is empty and must be replaced with a new tray of mail. Time begins when the vehicle is shut down and ends when the vehicle is restarted.

3999 AUDIT TRAIL REPORT

3999 FUNCTION ANALYSIS SCREEN

3999 DATA SUMMARY

PAGE 1 OF 2

3999 – PAGE 2 OF 2

COR – AFFECT THE ROUTE ADJUSTMENT TRAVEL TO / FROM, TRAVEL WITHIN (USE SHORTEST DISTANCE, MAXIMUM SPEED LIMIT) RELAY – LIMIT NUMBER OF RELAYS/PARK POINT (HEAVIER LOAD). NOW – TOTAL OF 10 RELAYS ( 5X5 MIN + 5X1 MIN, TOTAL OF 30 MINUTES, 30 DIVIDE BY 10 = AVERAGE 3 MINUTES PER RELAY WITH COR – ONLY 5 RELAYS X 3 MINUTES = 15 MINUTES OF NEW RELAY TIME AND LOSS 15 MINUTES.

SELECTED ADJUSTMENT PERIOD EITHER MARCH / APRIL 2011 OR APRIL / MAY 2011

ROUTE EVALUATION - OFFICE OFFICE: (1) ACTUAL AVERAGE OFFICE –WHAT CARRIER DEMONSTRATED (2) STANDARD OFFICE TIME –BASE ON MAIL VOLUME & APPLY 18/8/70 + FOT (3) CARRIER INPUT DURING INITIAL CONSULATION (ROUTE CAN BE MORE THAN 8 HOURS)

ROUTE EVALUATION -- STREET STREET: (1) ACTUAL AVERAGE STREET - WHAT ` CARREIR DEMONSTRATED – (2) OLD BASE STREET TIME (3) 3999 STREET TIME (4) CARRIER INPUT FROM INITIAL CONSULTATION

CARRIER CONSULTATIONS INITIAL CONSULTATION – CARRIER INPUT FOR BOTH OFFICE TIME & STREET TIME. AFTER THAT, INITIAL DATA WILL SHARE WITH CARRIER. (BRING UP ISSUES SUCH AS FOT OR NEW OPERATIONAL CHANGE) ADJUSTMENT CONSULATATION– WILL PROVIDE CARRIERS WITH EVALUATION RESULTS (ROUTE REPORT CARD) + PROPOSED ADJUSTMENT (TERRITORY ADJUSTMENT). (CARRIER’S RIGHT TO QUESTION/COMMENT ALL FORMS & REPORTS)

ANY QUESTIONS !