Nec temere, nec timide ( Neither impudent, nor cowardly ) e-Gdansk - e-government example of the City of Gdansk Wiesław Patrzek Proxy of Mayor of Gdansk for IT Head of IT/GIS Unit Grzegorz Krajewski GIS Administrator

o inhabitants o plots o owners o buildings o1.600 streets o cars o entities o948 City Hall workers o2003 City Hall budget: 300 mln EUR o9.000 ORACLE objects o110 GIS layers o5 HP servers + 10 MS Windows servers oIT Unit budget: 1,1 mln EUR City of Gdansk Municipal IT sector Gdansk and City Hall in figures

Recent rewards for Gdansk

MISSION European city, with dominant role in the region of Southern Baltic City of sustainable development, open, ambitious, releasing the potential of its people City in which the quality of life is improving – to reach that of European Union cities co-operation GDAŃSK 2010 VISION OF DEVELOPMENT Strong centre of economy based on knowledge, centre of maritime economy Centre of tourism and recreation of international reputation International transport junction Centre of culture, science and research, and a significant partner in international Strategy of development to 2010

Some tasks of the Public Administration could be performed by Individuals or private associations. Strategy for Gdansk European partnership co-operation; national partnership co- operation; local co-operation within the city (administration, universities, business); proposals of municipal projects of partnership co- operation City Council Society Public institutions Private Enterprise Gdansk - Local strategic partnership

1.On-line education 2.Improvement of general safety in the city 3.Web Call Centre 4.Investment management support 5.Actions for supporting the disabled and the elderly 6.Smart card for safe electronic access 7.Intelligent transport 8.Virtual City Hall (e-Government) eGdansk - some actions for

Documents and issues circulation system GIS Digital map Map applications Parcels, buildings Citizens files Cars files Legal subjects Finances of the City Taxes and other payments service Other files Data management, analysis. Promotion and City information CITIZENS, CITY COUNCIL, COMMITTEES, CITY BOARD, DEPARTMENTS CITY HALL EMPLOYEES ORACLE, ARC/INFO, LOTUS NOTES HP-UX, MS Windows, Novell Integrated management system in the City Hall of Gdansk

Internet usage in Gdansk OFTENQUITE OFTEN SELDOMI DON’T USE THE INTERNET I DON’T USE COMPUTER Do you use the Internet?

Internet awareness in the city of Gdansk Avg. time spent with the computer at weekends (spare time) Avg. time spent with the computer on weekdays 8 0

Would you share your opinion about the city affairs via sms? Would you use exclusively the internet for municipal services? YESRATHER YESNO YESRATHER YES HARD TO SAY NO Internet awareness in the city of Gdansk

Citizens Investors (business) Tourists Eldery people The disabled.... Internauts latest local news everything about the City Authorities organisational structure of the City Hall city annual budget legislative acts detailed guide of how to move about in the City Hall offers for investors public tenders publications of the City Hall on-line chats with the officials Gdansk - municipal www service

RESOLUTIONS OF THE CITY COUNCIL CITY BUDGET INFORMATION ABOUT THE CITY HALL AND ITS AUTHORITIES PDF PUBLICATIONS OF THE CITY HALL INTERACTIVE MAP OF GDANSK SERVICES GUIDE Gdansk - municipal www service

Podanie o zameldowanie e.g. inhabitant register form Service description / PDF forms with forms for downloading over 300 service descriptions

Bulletin of Public Information the website since Nov available exclusively on-line, (in accordance with the act of access to public information)

heritage.gdansk.gda.pl/ gis.gdansk.gda.pl/ sail.gdansk.gda.pl/ virtual.gdansk.gda.pl/ hanza.gdansk.gda.pl/ roots.gdansk.gda.pl/ Thematic websites of Gdansk

Did you find the information you were looking for in the municipal internet service? Internet awareness in the city of Gdansk SERVICES GUIDE NEWS TRANSPORT TIMETABLES CITY HALL OPEN HOURS CULTURAL EVENTS EUROPEAN INTEGRATION SMEs HELP

over 110 thematic layers city infrastructure transportation education administration and services culture, entertainment and tourism health care municipal services and organisations emergency and crisis investments Municipal GIS resources

Interactive map of Gdansk Historical analyses MAP OF INVESTMENTS analyses of property prices Municipal GIS resources Unique historical GIS

Rescue Centre GPS & AVL Integrated Emergency Service for the City

Up-to-date, accurate and reliable source of various information for the disabled people. Text interface for the blind GDASKON Information Centre for the disabled Specially created GIS layers in the system of finding the optimal route for people with specified disability

Gdansk’s ideas for projects Intelligent Front Office for e-Government Web Call Centre intelligent mobile agent technology e-Metropolis system of integrated services of municipalities and local public administration offices within one central city. - Quality of life improvement - Reduction of unemployment rate

Wieslaw Patrzek City of Gdansk Representative of Mayor of Gdansk for IT Head of IT/GIS Unit Tel: Fax: Grzegorz Krajewski City of Gdansk GIS Administrator Tel: Fax: Thank you for your attention !