E-learning Scoping Exercise for NHS South Central; results and recommendations Alison Wright, E-learning Task Force Manager

Methodology 1.Organisational strategy 2.Learner support 3.Expertise 4.Infrastructure 5.Quality

Principles and aims Collaboration Open access Transferability Sustainability Pedagogically sound Portability Economies of scale Consistency Altruistic Quality assurance Accessibility

Current activity

1. Organisational strategy

75% organisations do not have an e-learning strategy Half of all organisations have chosen to integrate e- learning into a wider learning and development strategy “…it gets a mention.” Strategy development

Strategic sponsors Case study: SE Mental Health CEO Group

Organisational priorities Statutory and mandatory training Commissioning Recruitment and selection Leadership and management Customer service Long-term conditions CRS training Medicines management People management skills Flu pandemic

Assisting strategy development Regular benchmarking Engage senior level executives Partnership working

2. Learner Support

Common issues Main barriers are: ICT reticence Basic ICT skills Access to equipment Protected time

Dedicated e-learning leads Departments involved in providing learner support: –Library services –L&D administration services –ICT helpdesk

Case study: Oxfordshire PCT – e-learning champions

Developing and engaging organisational e-learning champions

3. Expertise

E-learning leads –Strategic leadership –Change management –Gaining staff engagement –…and management commitment –Commissioning content –Authoring content

“[e-learning] should not be an AOB tagged onto the end of another meeting”.

Development for e-learning professionals Development for trainers and tutors Develop organisational intelligence Workshops for national content Start-up & Enhancement packages Establish a regional e-learning group

4. Infrastructure

Access Case study: Royal Berkshire Healthcare NHS Trust - innovative approaches to access

Platforms OLM Enterprise Study Serco Teknical IvySoft Moodle Training Tracker

Programs National content –E-learning for Healthcare –NHS Connecting for Health NHS Elite & NHS Health –Core Learning Units

Programs Local content –Off the shelf Identified existing opportunities for partnerships! –Outsourced development E-learning companies ‘circling like sharks’! –Internal development 118 courses

Exercise

The ‘readymade’ adapt & adopt

Open Courseware MIT OpenCourseWare – e-learning strategy

To support and encourage the adoption of common national e-learning content standards. Any content commissioned centrally to be made available as open courseware.

Strengthen ties between NHS CFH and SHA E- learning lead. To influence adoption of common learning outcomes that satisfy NHSLA requirements. To avoid inhibiting innovation. To emphasise IT requirements to support e- learning initiatives. Implementation support for NLMS. Seek accreditation for learning resources.

Identification and guidance of reputable providers - pooling evaluation. Central support for commissioning content, co-ordinating purchases of enterprise-wide solutions and identifying potential partnerships.

5. Quality

Quality E-learning networks – – –CHAIN network WEHT devised evaluation criteria for commissioning Quality checks in the development stages

Communication National E-learning Strategy Board National E-learning Management Board SHA E-learning Leads Group NHS South Central E-learning Group Trusts / PCTs

To work within national e-learning governance structures To establish agreed criteria for evaluating new products/packages.

“It’s great to see all this moving forward!”