QUA VADIS IT ? Aurelian Sin. Future ? Past Trends Needs.

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Presentation transcript:

QUA VADIS IT ? Aurelian Sin

Future ?

Past Trends Needs

Future ? Past Trends Needs

15-20 years ago IT department Programmers HW & Systems Admin Operators

Programmers HW & Systems Admin Operators Internal IT

Programmers HW & Systems Admin Operators Internal IT Clients departments ServiceDesk

Business System Analyst ServiceDesk Programmers HW & Systems Admin Internal IT External

Business System Analyst ServiceDesk HW & Systems Admin Internal IT External

HW & Systems Admin Internal IT External or Centralized HW & Systems Admin Business System Analyst ServiceDesk

PastPresent Maturation -> Commodity -> Externalization New demands -> New Profiles Learning's

Future ? Past Trends Needs

Trends

Future ? Past Trends Needs

Business Intelligence & Dash Boards Work flows ERP Social Outside & Inside Infrastructure Integrations External Systems Specific Applications Integrations Needs

Business Intelligence & Dash Boards Work flows ERP Social Outside & Inside Infrastructure Integrations External Systems Specific Applications Integrations Maturity

Business Intelligence & Dash Boards Work flows ERP Social Outside & Inside Infrastructure Integrations External Systems Specific Applications Integrations Competitive Differentiators

Customer profiles Traditional clients Potential new clients

Data Scientist Social Media Analyst Chief Listening Officer Cloud Architect Mobile Technology Expert Chief Innovation Officer Integration Architect Chief Integration Architect User Experience Responsible

IT leader Transformational Leader Function Head

Compiling ……….

Present ServiceDesk Business System Analyst HW & Systems Admin Trends/Needs Future