QUA VADIS IT ? Aurelian Sin
Future ?
Past Trends Needs
Future ? Past Trends Needs
15-20 years ago IT department Programmers HW & Systems Admin Operators
Programmers HW & Systems Admin Operators Internal IT
Programmers HW & Systems Admin Operators Internal IT Clients departments ServiceDesk
Business System Analyst ServiceDesk Programmers HW & Systems Admin Internal IT External
Business System Analyst ServiceDesk HW & Systems Admin Internal IT External
HW & Systems Admin Internal IT External or Centralized HW & Systems Admin Business System Analyst ServiceDesk
PastPresent Maturation -> Commodity -> Externalization New demands -> New Profiles Learning's
Future ? Past Trends Needs
Trends
Future ? Past Trends Needs
Business Intelligence & Dash Boards Work flows ERP Social Outside & Inside Infrastructure Integrations External Systems Specific Applications Integrations Needs
Business Intelligence & Dash Boards Work flows ERP Social Outside & Inside Infrastructure Integrations External Systems Specific Applications Integrations Maturity
Business Intelligence & Dash Boards Work flows ERP Social Outside & Inside Infrastructure Integrations External Systems Specific Applications Integrations Competitive Differentiators
Customer profiles Traditional clients Potential new clients
Data Scientist Social Media Analyst Chief Listening Officer Cloud Architect Mobile Technology Expert Chief Innovation Officer Integration Architect Chief Integration Architect User Experience Responsible
IT leader Transformational Leader Function Head
Compiling ……….
Present ServiceDesk Business System Analyst HW & Systems Admin Trends/Needs Future