1 Chapter Overview Exploring New Features and Improvements Troubleshooting Using Help and Support Center Understanding Workgroups and Domains Logging On and Off Windows XP Professional

2 Automatic Updates (AU) Runs as a service Uses bandwidth throttling

3 Copying Files and Folders to a CD Requires a CD-rewritable (CD-RW) drive Allows you to copy a folder or file by dragging it to the CD-R icon Allows Original Equipment Manufacturers (OEMs) to create branded applications that generate emergency boot CDs Allows independent software vendors (ISVs) to offer a “burn to CD” option

4 ClearType Support

5 Compressed Folders You can Store more files Create and view ZIP folders You can drag and drop files and folders into a compressed folder, but you cannot save or write to this type of compressed folder.

6 Desktop Cleanup Wizard Helps keep your desktop uncluttered Offers to move unused shortcuts to a folder on the desktop

7 Start Menu Provides one-click access to important and frequently used programs, files, and folders Displays your most-used programs first Is continually updated by Microsoft Windows XP Professional Makes your default and Web browser always available Can be customized

8 Fax Support Enables you to send faxes over a network Allows you to print to fax from any application Permits you to track and monitor faxes

9 Fast User Switching Allows multiple users to simultaneously share a computer Permits a second user to log on while another is still logged on

10 Locale Support Additions and Regional Options Enhancements Adds support for more locales Supports multiple languages and multiple locations

11 Auto-Configuration for Multiple Network Connectivity Allows you to specify an alternate Transmission Control Protocol/Internet Protocol (TCP/IP) configuration Enables mobile computer users to seamlessly operate both office and home networks

12 Enhancements to Microsoft Internet Explorer 6.0 Visual refresh and enhanced support for DOM Level 1 and CSS Level 1 Media acquisition enhancements Native support for Macromedia Flash files and Macromedia Shockwave Player files Automatic Image Resize Cookie handling changes that improve privacy Better integrated password and credential management

13 Instant Messaging (IM) Allows users to quickly communicate over the Internet Provides the ability to show MSN Messenger, Microsoft Outlook Express, and Microsoft Outlook contacts in a side panel Offers multimedia audio, video, and data real-time communication over the Internet

14 Internet Connection Firewall (ICF) Protects the following: Computers directly connected to the Internet LAN or dial-up networking, VPN, and PPPoE connections Prevents external resources from scanning ports and resources behind the firewall

15 Terminal Services Remote Desktop Remote Desktop Connection

16 WebDAV Redirector Supports the Web Digital Authoring and Versioning (WebDAV) protocol for remote document sharing via the Hypertext Transfer Protocol (HTTP) Allows the use of existing applications and permits file sharing across the Internet to HTTP servers Allows users at different locations to share and collaborate on a file Enables users to publish Web data and to use Internet repositories for storing data or sharing information Requires the Web server to support Web folders and Microsoft Internet Information Services (IIS) or the Web Extender Client (WEC) protocol and Microsoft FrontPage extensions

17 Web Publishing Enables users to publish files to a Web- hosting service Uses the.NET Passport Wizard to sign up for passports so a user does not need to enter a password at the Web site Uses the Web Publishing Wizard to simplify publishing files

18 Welcome Screen

19 Assisted Support Microsoft Incident Submission and Management Windows Newsgroups

20 Compatible Hardware and Software Provides up-to-date, comprehensive, user- friendly hardware and software compatibility information Helps the user to Upgrade equipment Make purchasing decisions Troubleshoot problems

21 Full-Text Search

22 My Computer Information

23 Multiple Instances of Help and Support Center Allows you to run multiple sessions of the Help and Support Center Enables you to run concurrent sessions so you can submit incident reports while looking at Help or System Information

24 Printing Help Content

25 Remote Assistance A remote assistant can help you over the Internet. The remote assistant can Accept your invitation, chat with you about the problem, and view your desktop Transfer any files required to fix the problem Gain full control of your computer to perform any complex steps

26 Example of a Windows XP Professional Workgroup

27 A Microsoft Windows 2000 Domain

28 Logging On Locally to the Computer The Welcome screen is the default logon method for computers in a workgroup. Click the icon for the user account you want to use. Enter the password, if required. The Log On To Windows dialog box is the second method. You can access the Log On To Windows dialog box from the Welcome screen by pressing Ctrl+Alt+Delete twice.

29 Log On To Windows Dialog Box User Name text box Password text box Log On To option Log On Using Dial-Up Connection check box Shutdown button Options button

30 Authentication Process in a Workgroup Environment

31 Authentication Process in a Domain Environment The user name and password are forwarded to an available domain controller in the domain. The domain controller compares this logon information with the user information in the directory for the domain. If the user account is valid, the domain controller creates an access token for the user. The security settings in the access token allow the user to access the appropriate resources in the domain and perform specific tasks.

32 Logging Off Windows XP Professional

33 Windows Security Dialog Box

34 Chapter Summary AU allows users with administrative privileges to automatically download and install Windows updates. The CD Burning feature allows users to save information to a CD. The Compressed Folders feature allows users to store more files. Fast User Switching allows multiple users to easily share a computer without closing applications and logging off. IM provides multimedia audio, video, and data real- time communication over the Internet. ICF prevents external networks from communicating directly with computers behind a firewall.

35 Chapter Summary (Cont.) Microsoft has greatly enhanced the Help and Support Center. A workgroup is a logical grouping of 10 or fewer computers that share resources. Each computer in a workgroup maintains a local security database. A domain is a logical grouping of computers that share a central directory database. The central directory database is the database portion of the Active Directory service. The Welcome screen and the Log On To Windows dialog box allow you to log on to Windows XP Professional.