CEDR 1 Congestion Charges Birger Höök, Project Director Swedish Road Administration

CEDR 2

3 Three parts of the Stockholm trial City of Stockholm Transport of Stockholm Swedish Road Administration

CEDR 4 City of StockholmTransport of Stockholm Swedish Road Adminstration Tax AuthorityIBM Ministry of Finance Enforcement Courts Bravida Connecta Elan IT Resource eWork Manpower Nordea Posten Reitan Servicehandel Sverige AB Riz IT SAP Stokab Sweco VBB AB VÄGBELYSNING I SVERIGE AB FORTUM DISTRIBUTION AB NOFA VÄGVERKET PRODUKTION Focus Neon Ministry of Industry … Q-Free

CEDR 5 18 control points a charge is made when entering/ exiting the centre of Stockholm

CEDR 6 Weekdays am – pm SEK 10, 15 or 20/passage on weekdays No congestion charges on evenings, nights and weekends Maximum charge SEK 60 per day and vehicle Lidingö – free passage through the city centre to/from Lidingö within 30 minutes

CEDR 7 No barriers, no stops, no roadside payments Amount due for payment shown at the control point Automatic identification. License plates are photographed A limited part of the car is shown on photograph – people and objects inside the car cannot be seen Laser Camera Antenna

CEDR 8

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10 Control point Two photos of license plates Type of vehicle Input from transponder Time & place System Architecture Web portal ”My tax decisions” Order transponder Company service Intranet: call-centre, SRA, SKV Pre-processor Off line OCR MCR by call-centre Transponder  license.no Scanning pictures Excludes exempted vehicles Creates daily tax decisions SAP Accounting Payment CRM Reports Swedish Postal Services Scanning Printing Distribution Swedish National Tax Board (SKV) Traffic registry Daily up-dates of vehicle information The Enforcement Service (KFM) Pressbyrån/7-Eleven Payments Order transponder Returning transponder Payment Nordea SRA accounts BGC Autogiro Direct Debit Other banks Payment

CEDR 11 Expectations VS reality 24 Hours Operational Cycle

CEDR 12 Two direct communication channels with the general public Call Centre phone open Monday-Friday am – pm Joint website in “Stockholmsförsöket”

CEDR 13 Information at the central station December 6 -8

CEDR Nov14 Nov5 Dec12 Dec26 Dec9 Jan Per cent of all polled in the City and county of Stockholm Family with car Messages were adapted based on knowledge measurement among the public The diagram shows the proportion of the public that had 7-10 right out of 10 knowledge questions about congestion tax

CEDR 15 Media coverage December March 2006

CEDR 16 Extensive media coverage

CEDR 17

CEDR 18 Five months of operation Number of passages Tax decisions Reminder Reminder Reminder Appeals to the tax authority9 841 Appeals to court420 Tax income 292 million SEK Payments (May) Direct debit65% Retail stores22% Banks13%

CEDR 19 99,9 % uptime, Jan-May min = Control point with lost charging time during the period

CEDR 20 Passages between 6 am – 7 pm 2005

CEDR % - 13% -21 % -23% Traffic reduction in May 2006

CEDR 22 30% of the passages are excempted * Andel lidingöpassager i februari och mars är uppskattade utifrån andel lidingöpassager i januari

CEDR 23 Essingeleden - free of charge - 8 lane motorway - main arterial for the traffic north/south - 170’ vehicles/day

CEDR 24 Essingeleden

CEDR 25 Essingeleden, 2006 versus 2005

CEDR 26 Is the Stockholm trial a good idea? Inner city residentials

CEDR 27 Is the Stockholm trial a good idea? Suburbans